About Westchester Manor at Providence Place
Westchester Manor At Providence Place, located in High Point, NC, is a non-profit organization that accepts Medicare and Medicaid. This facility is part of a continuing care retirement community.
Why Families Choose Westchester Manor at Providence Place
- High Quality Care: With a 4-star CMS rating, this facility demonstrates high standards.
- More Nursing Time: Staff spends 4.91 hours per resident daily (National Avg: 3.87).
Key Performance Indicators
- CMS Overall Rating 4 Stars
- Nursing Hours 4.91 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the EVERYAGE SENIOR LIVING network. This chain operates 4 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Above Average Staffing
Westchester Manor at Providence Place provides more care hours than the state average and more than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 4 |
|
| Health Inspection | 3 |
|
| Quality Measures | 2 |
|
| Staffing | 5 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 28 | Jul 24, 2025 |
| Weighted Average | 26 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 25.4% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 5.1% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 2.0% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 1.4% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 23.5% |
| Percentage of long-stay residents who lose too much weight (QM404) | 10.4% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 1.2% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 6.4% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 1.9% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 4.4% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 99.3% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 86.7% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.9% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 28.9% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 31.8% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 100.0% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 88.5% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 5.2% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 22.4% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 13.6% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2024: 2 complaints
- Total: 2 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Jun 11, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Jun 10, 2024 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
Nearby Hospitals
HIGH POINT REGIONAL HEALTH SYSTEM
HIGH POINT, NC
LEXINGTON MEMORIAL HOSPITAL INC
LEXINGTON, NC
NOVANT HEALTH THOMASVILLE MEDICAL CENTER
THOMASVILLE, NC
MOSES H. CONE MEMORIAL HOSPITAL, THE
GREENSBORO, NC
NOVANT HEALTH FORSYTH MEDICAL CENTER
WINSTON-SALEM, NC
NOVANT HEALTH ROWAN MEDICAL CENTER
SALISBURY, NC
NORTH CAROLINA BAPTIST HOSPITAL
WINSTON-SALEM, NC
RANDOLPH HOSPITAL
ASHEBORO, NC
NOVANT HEALTH MEDICAL PARK HOSPITAL
WINSTON-SALEM, NC
OLD VINEYARD YOUTH SERVICES
WINSTON SALEM, NC
Owner & Operator Information
Business Entity
PROVIDENCE PLACE, LLC
Ownership Structure
Management & Direction
- JULIUS ABERNETHY MANAGING CONTROL - GOVERNING BODY
- JULIUS ABERNETHY CORPORATE DIRECTOR
- JULIUS ABERNETHY ADP OF THE SNF
- GREGORY ALCORN ADP OF THE SNF
- GREGORY ALCORN MANAGING CONTROL - GOVERNING BODY
- GREGORY ALCORN CORPORATE DIRECTOR
- LAWRENCE BOLICK MANAGING CONTROL - GOVERNING BODY
- LAWRENCE BOLICK ADP OF THE SNF
- LAWRENCE BOLICK CORPORATE DIRECTOR
- ANTHONY BRANCH MANAGING CONTROL - GOVERNING BODY
- ANTHONY BRANCH ADP OF THE SNF
- ANTHONY BRANCH CORPORATE DIRECTOR
- KENNETH CLAPP MANAGING CONTROL - GOVERNING BODY
- KENNETH CLAPP ADP OF THE SNF
- KENNETH CLAPP CORPORATE DIRECTOR
- DAWN CUTTS OPERATIONAL/MANAGERIAL CONTROL
- DAWN CUTTS ADP OF THE SNF
- CHARLES ERDMAN MANAGING CONTROL - GOVERNING BODY
- CHARLES ERDMAN ADP OF THE SNF
- CHARLES ERDMAN CORPORATE DIRECTOR
- EVERYAGE ADP OF THE SNF
- EVERYAGE OPERATIONAL/MANAGERIAL CONTROL
- JEFFREY J GILLIAM ADP OF THE SNF
- JEFFREY J GILLIAM CORPORATE DIRECTOR
- JEFFREY J GILLIAM MANAGING CONTROL - GOVERNING BODY
- PAUL GRAY ADP OF THE SNF
- PAUL GRAY MANAGING CONTROL - GOVERNING BODY
- PAUL GRAY CORPORATE DIRECTOR
- MICHELLE HORTON ADP OF THE SNF
- MICHELLE HORTON MANAGING CONTROL - GOVERNING BODY
- MICHELLE HORTON CORPORATE DIRECTOR
- PARKER HOWELL MANAGING CONTROL - GOVERNING BODY
- PARKER HOWELL ADP OF THE SNF
- PARKER HOWELL CORPORATE DIRECTOR
- TAMMY JONES OPERATIONAL/MANAGERIAL CONTROL
- TAMMY JONES MANAGING CONTROL - GOVERNING BODY
- TAMMY JONES CORPORATE OFFICER
- LAMONT MADDOX CORPORATE DIRECTOR
- LAMONT MADDOX MANAGING CONTROL - GOVERNING BODY
- LAMONT MADDOX ADP OF THE SNF
- MILLS MARCH CORPORATE DIRECTOR
- MILLS MARCH MANAGING CONTROL - GOVERNING BODY
- MILLS MARCH ADP OF THE SNF
- MARIA NILES OPERATIONAL/MANAGERIAL CONTROL
- MARIA NILES ADP OF THE SNF
- AIMEE REIMANN MANAGING CONTROL - GOVERNING BODY
- AIMEE REIMANN CORPORATE OFFICER
- AIMEE REIMANN OPERATIONAL/MANAGERIAL CONTROL
- VENEZELA SLADE-HARTMAN ADP OF THE SNF
- HEATHER SLOAN CORPORATE OFFICER
- SHANE SMITH MANAGING CONTROL - GOVERNING BODY
- SHANE SMITH ADP OF THE SNF
- SHANE SMITH CORPORATE DIRECTOR
- SUSAN STONE MANAGING CONTROL - GOVERNING BODY
- SUSAN STONE ADP OF THE SNF
- SUSAN STONE CORPORATE DIRECTOR
- JODY STREET ADP OF THE SNF
- JODY STREET CORPORATE DIRECTOR
- JODY STREET MANAGING CONTROL - GOVERNING BODY
- DIANA SULLIVAN CORPORATE DIRECTOR
- DIANA SULLIVAN ADP OF THE SNF
- DIANA SULLIVAN MANAGING CONTROL - GOVERNING BODY
- LEE SYRIA OPERATIONAL/MANAGERIAL CONTROL
- LEE SYRIA CORPORATE OFFICER
- LEE SYRIA INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF
- LEE SYRIA MANAGING CONTROL - GOVERNING BODY
- RONALD THIE CORPORATE DIRECTOR
- RONALD THIE ADP OF THE SNF
- RONALD THIE MANAGING CONTROL - GOVERNING BODY
- CORY TOBIN ADP OF THE SNF
- CORY TOBIN CORPORATE DIRECTOR
- CORY TOBIN MANAGING CONTROL - GOVERNING BODY
- MARGARET WILEY MANAGING CONTROL - GOVERNING BODY
- MARGARET WILEY ADP OF THE SNF
- MARGARET WILEY CORPORATE DIRECTOR
- KATHY WOOD MANAGING CONTROL - GOVERNING BODY
- KATHY WOOD CORPORATE DIRECTOR
- KATHY WOOD ADP OF THE SNF
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Mountain Vista Health Park | N/A | 5 |
| North Carolina State Veterans Home Kernersville | N/A | 5 |
| Silas Creek Rehabilitation Center | N/A | 5 |
| Clapps Nursing Center Inc | N/A | 5 |
| Trinity Glen | N/A | 5 |
| Alpine Health and Rehabilitation of Asheboro | N/A | 5 |
| Homestead Hills | N/A | 5 |
| Friends Homes at Guilford | N/A | 5 |
| Maryfield Nursing Home | N/A | 5 |
| Piedmont Crossing | N/A | 5 |
Related Analysis
Best Nursing Homes in High Point, NC
Compare Westchester Manor at Providence Place to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Westchester Manor at Providence Place directly at 3368842222. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.