About Our Lady of Mercy Life Center
Our Lady Of Mercy Life Center, located in GUILDERLAND, NY, is a non-profit organization that accepts Medicare and Medicaid.
Why Families Choose Our Lady of Mercy Life Center
Key Performance Indicators
- CMS Overall Rating 1 Stars
- Nursing Hours 3.82 hrs
- Safety Record Issues
Chain Affiliations & Network
This facility is part of the TRINITY HEALTH network. This chain operates 19 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Mixed Staffing Levels
Our Lady of Mercy Life Center provides more care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 1 |
|
| Health Inspection | 1 |
|
| Quality Measures | 3 |
|
| Staffing | 4 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 92 | Oct 15, 2024 |
| Weighted Average | 77 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 20.6% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 9.1% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 2.2% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 1.0% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 13.8% |
| Percentage of long-stay residents who lose too much weight (QM404) | 2.9% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 2.0% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 1.7% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 0.5% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 2.2% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 96.6% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 92.4% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 2.1% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 15.3% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 19.8% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 92.2% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 89.9% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 7.6% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 26.1% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 16.3% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2024: 3 complaints
- Total: 3 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Dec 06, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Dec 04, 2024 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| Nov 11, 2024 | Protect each resident from the wrongful use of the resident's belongings or money. |
Nearby Hospitals
ALBANY MEDICAL CENTER HOSPITAL
ALBANY, NY
ST PETER'S HOSPITAL
ALBANY, NY
ALBANY VA MEDICAL CENTER
ALBANY, NY
ST MARY'S HEALTHCARE
AMSTERDAM, NY
ELLIS HOSPITAL
SCHENECTADY, NY
SAMARITAN HOSPITAL OF TROY, NEW YORK
TROY, NY
SUNNYVIEW HOSPITAL AND REHABILITATION CENTER
SCHENECTADY, NY
CAPITAL DISTRICT PSYCH CENTER
ALBANY, NY
FOUR WINDS OF SARATOGA
SARATOGA SPRINGS, NY
Owner & Operator Information
Business Entity
OUR LADY OF MERCY LIFE CENTER
Ownership Structure
- ST PETERS HEALTH PARTNERS Direct: 100%
Management & Direction
- GUHA BALA CORPORATE DIRECTOR
- MICHAEL BURKE ADP OF THE SNF
- MICHAEL BURKE OPERATIONAL/MANAGERIAL CONTROL
- CYNTHIA ELLISON ADP OF THE SNF
- ERIC FARRELL ADP OF THE SNF
- ERIC FARRELL CORPORATE OFFICER
- STEVEN HANKS CORPORATE DIRECTOR
- STEVEN HANKS ADP OF THE SNF
- DANIEL ISACKSEN CORPORATE DIRECTOR
- DANIEL ISACKSEN ADP OF THE SNF
- KATHLEEN JIMINO CORPORATE OFFICER
- PATRICIA LAPCZYNSKI CORPORATE DIRECTOR
- JOHN MARSHALL CORPORATE OFFICER
- MICHELLE MAZZACCO ADP OF THE SNF
- MICHELLE MAZZACCO OPERATIONAL/MANAGERIAL CONTROL
- ROBERT MCCORMICK CORPORATE DIRECTOR
- MICHAEL MCDONOUGH ADP OF THE SNF
- MICHAEL MEATH CORPORATE DIRECTOR
- GINA MYERS CORPORATE DIRECTOR
- MERRIETTE POLLARD CORPORATE DIRECTOR
- KRISTIN SIGNOR CORPORATE OFFICER
- KRISTIN SIGNOR ADP OF THE SNF
- KRISTIN SIGNOR OPERATIONAL/MANAGERIAL CONTROL
- ST PETERS HEALTH PARTNERS OPERATIONAL/MANAGERIAL CONTROL
- ST PETERS HEALTH PARTNERS ADP OF THE SNF
- MARGUERITE SULLIVAN CORPORATE DIRECTOR
- SANDRA SULLIVAN-SMITH OPERATIONAL/MANAGERIAL CONTROL
- SANDRA SULLIVAN-SMITH ADP OF THE SNF
- KERRI SWEET ZAVAGLIA CORPORATE DIRECTOR
- OLUWATOYIN TOFADE CORPORATE DIRECTOR
- TRINITY HEALTH CORPORATION ADP OF THE SNF
- TRINITY HEALTH CORPORATION OPERATIONAL/MANAGERIAL CONTROL
- WILLIAM WILDRIDGE CORPORATE OFFICER
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| St Peters Nursing and Rehabilitation Center | N/A | 4 |
| Kingsway Arms Nursing Center Inc | N/A | 4 |
| Daughters of Sarah Nursing Center | N/A | 4 |
| Glendale Home-Schdy Cnty Dept Social Services | N/A | 4 |
| Wells Nursing Home Inc | N/A | 1 |
| Eddy Village Green at Beverwyck | N/A | 5 |
| Pathways Nursing and Rehabilitation Center | N/A | 4 |
| Eddy Memorial Geriatric Center | N/A | 3 |
| Baptist Health Nursing and Rehabilitation Center | N/A | 2 |
| St Margarets Center | N/A | 3 |
Related Analysis
Best Nursing Homes in GUILDERLAND, NY
Compare Our Lady of Mercy Life Center to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Our Lady of Mercy Life Center directly at 5184648100. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.