About Eddy Heritage House Nursing and Rehabilitation Ctr
Eddy Heritage House Nursing And Rehabilitation Ctr, located in TROY, NY, is a non-profit organization that accepts Medicare and Medicaid.
Why Families Choose Eddy Heritage House Nursing and Rehabilitation Ctr
Key Performance Indicators
- CMS Overall Rating 1 Stars
- Nursing Hours 3.78 hrs
- Safety Record Issues
Chain Affiliations & Network
This facility is part of the TRINITY HEALTH network. This chain operates 19 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Mixed Staffing Levels
Eddy Heritage House Nursing and Rehabilitation Ctr provides more care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 1 |
|
| Health Inspection | 1 |
|
| Quality Measures | 2 |
|
| Staffing | 4 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 233 | Feb 27, 2024 |
| Weighted Average | 182 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 25.8% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 15.6% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 1.3% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 1.5% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 15.2% |
| Percentage of long-stay residents who lose too much weight (QM404) | 5.6% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 3.4% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 1.9% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 0.0% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 2.1% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 98.5% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 95.3% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.4% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 16.1% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 20.1% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 100.0% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 94.2% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 6.7% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 20.6% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 13.7% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2024: 5 complaints
- 2026: 9 complaints
- Total: 14 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Feb 06, 2026 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. |
| Jan 15, 2026 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Jan 15, 2026 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Jan 15, 2026 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Jan 15, 2026 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Jan 15, 2026 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Jan 15, 2026 | Ensure that residents are free from significant medication errors. |
| Jan 14, 2026 | Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care. |
| Jan 14, 2026 | Ensure each resident?s drug regimen must be free from unnecessary drugs. |
| May 25, 2024 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| May 25, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| May 25, 2024 | Respond appropriately to all alleged violations. |
| May 25, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Apr 18, 2024 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted |
Nearby Hospitals
ALBANY MEDICAL CENTER HOSPITAL
ALBANY, NY
ST PETER'S HOSPITAL
ALBANY, NY
ALBANY VA MEDICAL CENTER
ALBANY, NY
ELLIS HOSPITAL
SCHENECTADY, NY
SAMARITAN HOSPITAL OF TROY, NEW YORK
TROY, NY
SARATOGA HOSPITAL
SARATOGA SPRINGS, NY
SOUTHWESTERN VERMONT MEDICAL CENTER
BENNINGTON, VT
BERKSHIRE MEDICAL CENTER
PITTSFIELD, MA
SUNNYVIEW HOSPITAL AND REHABILITATION CENTER
SCHENECTADY, NY
CAPITAL DISTRICT PSYCH CENTER
ALBANY, NY
FOUR WINDS OF SARATOGA
SARATOGA SPRINGS, NY
Owner & Operator Information
Business Entity
HERITAGE HOUSE NURSING CENTER, INC
Ownership Structure
- ST PETERS HEALTH PARTNERS Direct: 100%
Management & Direction
- MELISSA BAKAR ADP OF THE SNF
- GUHA BALA CORPORATE DIRECTOR
- MICHAEL BURKE ADP OF THE SNF
- MICHAEL BURKE OPERATIONAL/MANAGERIAL CONTROL
- TODD DUNNING ADP OF THE SNF
- ERIC FARRELL ADP OF THE SNF
- ERIC FARRELL CORPORATE OFFICER
- STEVEN HANKS ADP OF THE SNF
- STEVEN HANKS CORPORATE DIRECTOR
- DANIEL ISACKSEN CORPORATE DIRECTOR
- DANIEL ISACKSEN ADP OF THE SNF
- KATHLEEN JIMINO CORPORATE OFFICER
- PATRICIA LAPCZYNSKI CORPORATE DIRECTOR
- DEBRA JEAN LASHWA ADP OF THE SNF
- JOHN MARSHALL CORPORATE OFFICER
- MICHELLE MAZZACCO ADP OF THE SNF
- MICHELLE MAZZACCO OPERATIONAL/MANAGERIAL CONTROL
- ROBERT MCCORMICK CORPORATE DIRECTOR
- MICHAEL MEATH CORPORATE DIRECTOR
- SHERRI MIER ADP OF THE SNF
- SHERRI MIER OPERATIONAL/MANAGERIAL CONTROL
- GINA MYERS CORPORATE DIRECTOR
- MERRIETTE POLLARD CORPORATE DIRECTOR
- KRISTIN SIGNOR CORPORATE OFFICER
- KRISTIN SIGNOR ADP OF THE SNF
- KRISTIN SIGNOR OPERATIONAL/MANAGERIAL CONTROL
- YOLANDA SPENCER ADP OF THE SNF
- YOLANDA SPENCER OPERATIONAL/MANAGERIAL CONTROL
- ST PETERS HEALTH PARTNERS ADP OF THE SNF
- ST PETERS HEALTH PARTNERS OPERATIONAL/MANAGERIAL CONTROL
- MARGUERITE SULLIVAN CORPORATE DIRECTOR
- KERRI SWEET ZAVAGLIA CORPORATE DIRECTOR
- OLUWATOYIN TOFADE CORPORATE DIRECTOR
- TRINITY HEALTH CORPORATION ADP OF THE SNF
- TRINITY HEALTH CORPORATION OPERATIONAL/MANAGERIAL CONTROL
- WILLIAM WILDRIDGE CORPORATE OFFICER
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Mt Greylock Extended Care Facility | N/A | 5 |
| St Peters Nursing and Rehabilitation Center | N/A | 4 |
| Kingsway Arms Nursing Center Inc | N/A | 4 |
| Daughters of Sarah Nursing Center | N/A | 4 |
| Springside Rehabilitation and Skilled Care Center | N/A | 3 |
| Glendale Home-Schdy Cnty Dept Social Services | N/A | 4 |
| Craneville Rehabilitation and Skilled Care Center | N/A | 4 |
| Berkshire Place | N/A | 4 |
| Eddy Village Green at Beverwyck | N/A | 5 |
| Pathways Nursing and Rehabilitation Center | N/A | 4 |
Related Analysis
Best Nursing Homes in TROY, NY
Compare Eddy Heritage House Nursing and Rehabilitation Ctr to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Eddy Heritage House Nursing and Rehabilitation Ctr directly at 5182744125. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.