About Massena Rehabilitation and Nursing Center
Massena Rehabilitation And Nursing Center, located in MASSENA, NY, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Massena Rehabilitation and Nursing Center
Key Performance Indicators
- CMS Overall Rating 1 Stars
- Nursing Hours 3.18 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the PERSONAL HEALTHCARE MANAGEMENT network. This chain operates 21 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Massena Rehabilitation and Nursing Center provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 1 |
|
| Health Inspection | 1 |
|
| Quality Measures | 2 |
|
| Staffing | 2 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 104 | Aug 15, 2025 |
| Weighted Average | 111 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 29.3% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 23.2% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 2.2% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 5.5% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 8.8% |
| Percentage of long-stay residents who lose too much weight (QM404) | 12.8% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.0% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 2.9% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 1.0% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 3.0% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 99.6% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 91.9% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 2.2% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 8.5% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 15.7% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 98.7% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 86.6% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 8.7% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 31.5% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 6.9% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 5 complaints
- 2024: 11 complaints
- 2025: 3 complaints
- Total: 19 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Oct 10, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Oct 10, 2025 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Oct 10, 2025 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. |
| Dec 30, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Mar 25, 2024 | Provide enough food/fluids to maintain a resident's health. |
| Feb 13, 2024 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| Feb 13, 2024 | Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training. |
| Feb 13, 2024 | Post nurse staffing information every day. |
| Feb 13, 2024 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. |
| Feb 13, 2024 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| Feb 13, 2024 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| Feb 13, 2024 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Feb 13, 2024 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Jan 31, 2024 | Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards. |
| Aug 14, 2023 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Aug 14, 2023 | Provide timely, quality laboratory services/tests to meet the needs of residents. |
| Aug 14, 2023 | Ensure each resident?s drug regimen must be free from unnecessary drugs. |
| Aug 14, 2023 | Provide appropriate foot care. |
| Aug 14, 2023 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
Nearby Hospitals
CANTON-POTSDAM HOSPITAL
POTSDAM, NY
SLHS MASSENA, INC
MASSENA, NY
Owner & Operator Information
Business Entity
MARNC OPERATING LLC
Ownership Structure
- ESTHER BEIM Direct: 38%
- CHAYA WALDEN Direct: 15%
- BATIA ZAGELBAUM Direct: 27%
- YECHIEL ZAGELBAUM Direct: 21%
Management & Direction
- ALEXANDER BARTH CORPORATE OFFICER
- ALEXANDER BARTH ADP OF THE SNF
- MICHELLE GARRITY OPERATIONAL/MANAGERIAL CONTROL
- MICHELLE GARRITY ADP OF THE SNF
- MARNC REALTY LLC ADP OF THE SNF
- ISRAEL OSTROVITSKY CORPORATE OFFICER
- ISRAEL OSTROVITSKY ADP OF THE SNF
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| United Helpers Canton Nursing Home | N/A | 4 |
| North Country Nursing and Rehabilitation Center | N/A | 2 |
| Massena Rehabilitation and Nursing Center | N/A | 1 |
Related Analysis
Best Nursing Homes in MASSENA, NY
Compare Massena Rehabilitation and Nursing Center to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Massena Rehabilitation and Nursing Center directly at 3157692494. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.