The Eleanor Nursing Care Center

HYDE PARK, NY • CMS Certification: 335323

  • Date Updated: June 01, 2026
  • Overall Rating: 1 Stars
  • Address: 419 NORTH QUAKER LANE, HYDE PARK NY 12538
  • Phone: 8452299177

About The Eleanor Nursing Care Center

The Eleanor Nursing Care Center, located in HYDE PARK, NY, is a for-profit organization that accepts Medicare and Medicaid.

Why Families Choose The Eleanor Nursing Care Center

Key Performance Indicators

  • CMS Overall Rating 1 Stars
  • Nursing Hours 2.91 hrs
  • Safety Record Issues

Chain Affiliations & Network

According to CMS records, this facility is independently owned and operated.

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Nursing Staff Analysis

Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).

Below Average Staffing

The Eleanor Nursing Care Center provides less care hours than the state average and less than the national average.

Registered Nurses (RN)

0.39 hrs/day
State: 0.70 US: 0.68
Case Mix Adj: 0.64
Quality Adj: 0.41

Licensed Practical Nurses

1.11 hrs/day
State: 1.47 US: 1.54
Case Mix Adj: 0.80
Quality Adj: 0.77

Certified Assistants

1.79 hrs/day
State: 2.19 US: 2.33
Case Mix Adj: 2.18
Quality Adj: 1.90

CMS Quality Ratings

Category Rating Stars
Overall Rating 1
Health Inspection 1
Quality Measures 4
Staffing 2

Health Inspection History

Inspection Cycle Score Date
Cycle 1 (Most Recent) 260 May 06, 2025
Weighted Average 335 Combined Score
Lower scores are better. Scores are based on health inspections and complaint investigations.

Detailed Quality Measures

Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending Jun 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.

Medicare claims-based measures

Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.

Measure Rate
Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) 20.2%
Percentage of short-stay residents who had an outpatient emergency depar... (QM522) 8.3%
Number of hospitalizations per 1000 long-stay resident days (QM551) 1.9%
Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) 0.6%

MDS-based measures

Resident assessment data; often used for long-stay care quality.

Measure Rate
Percentage of long-stay residents whose need for help with daily activit... (QM401) 23.2%
Percentage of long-stay residents who lose too much weight (QM404) 4.0%
Percentage of long-stay residents with a catheter inserted and left in t... (QM406) 0.9%
Percentage of long-stay residents with a urinary tract infection (QM407) 0.0%
Percentage of long-stay residents who have depressive symptoms (QM408) 1.7%
Percentage of long-stay residents who were physically restrained (QM409) 0.0%
Percentage of long-stay residents experiencing one or more falls with ma... (QM410) 2.5%
Percentage of long-stay residents assessed and appropriately given the p... (QM415) 100.0%
Percentage of short-stay residents assessed and appropriately given the... (QM430) 99.1%
Percentage of short-stay residents who newly received an antipsychotic m... (QM434) 1.9%
Percentage of long-stay residents whose ability to walk independently wo... (QM451) 24.9%
Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) 29.2%
Percentage of long-stay residents assessed and appropriately given the s... (QM454) 99.0%
Percentage of short-stay residents who were assessed and appropriately g... (QM472) 89.8%
Percentage of long-stay residents with pressure ulcers (QM479) 4.7%
Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) 28.5%
Percentage of long-stay residents who received an antipsychotic medicati... (QM481) 33.7%

Complaints & Deficiencies

Complaint History by Year

This chart shows the number of complaints filed each year.

Summary:

  • 2023: 3 complaints
  • 2024: 22 complaints
  • 2025: 5 complaints
  • 2026: 13 complaints
  • Total: 43 complaints on record

Recent Complaints (Since Jan 2023)

Date Description
Jan 30, 2026 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Jan 30, 2026 Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Jan 30, 2026 Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Jul 05, 2025 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Jul 05, 2025 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Jul 05, 2025 Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Jul 05, 2025 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Jul 05, 2025 Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Dec 16, 2024 Ensure that residents are free from significant medication errors.
Dec 16, 2024 Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nov 15, 2024 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Nov 15, 2024 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Nov 15, 2024 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Nov 15, 2024 Respond appropriately to all alleged violations.
Nov 15, 2024 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nov 15, 2024 Make sure that a working call system is available in each resident's bathroom and bathing area.
Nov 15, 2024 Observe each nurse aide's job performance and give regular training.
Nov 15, 2024 Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Nov 15, 2024 Provide care and assistance to perform activities of daily living for any resident who is unable.
Nov 15, 2024 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Nov 15, 2024 Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Jun 18, 2024 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Jun 18, 2024 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Apr 02, 2024 Implement a program that monitors antibiotic use.
Apr 02, 2024 Provide and implement an infection prevention and control program.
Apr 02, 2024 Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.
Apr 02, 2024 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Apr 02, 2024 Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
Apr 02, 2024 Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Apr 02, 2024 Have a plan that describes the process for conducting QAPI and QAA activities.
Nov 17, 2023 Provide appropriate treatment and care according to orders, resident?s preferences and goals.
Jul 20, 2023 Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
Jul 20, 2023 Provide enough food/fluids to maintain a resident's health.
Jul 01, 2026 Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
Jul 01, 2026 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Jul 01, 2026 Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Jul 01, 2026 Provide care and assistance to perform activities of daily living for any resident who is unable.
Jul 01, 2026 Provide appropriate treatment and care according to orders, resident?s preferences and goals.
Jul 01, 2026 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Jul 01, 2026 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jul 01, 2026 Provide safe, appropriate dialysis care/services for a resident who requires such services.
Jul 01, 2026 Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Jul 01, 2026 Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Note: Table shows only complaints filed since Jan 1, 2023. See chart for historical trends.

Owner & Operator Information

Business Entity

VICTORY LAKE OPERATIONS, LLC

Ownership Structure

Management & Direction

Associated Doctors

No associated doctor information available.

Related Analysis

Best Nursing Homes in HYDE PARK, NY

Compare The Eleanor Nursing Care Center to the top-rated facilities in the area.

Ownership Details

Complete list of registered owners, including direct and indirect ownership.

Noted Deficiencies

Detailed history of deficiencies with descriptions and correction dates.

Nursing Hours Analysis

Detailed breakdown of staffing hours per resident by role.

Frequently Asked Questions

The Eleanor Nursing Care Center has a 1-star CMS overall rating out of 5, which indicates care quality that may need improvement. The nursing staff spends 2.91 hours per resident daily, compared to the national average of 3.87 hours.

The Eleanor Nursing Care Center is certified to accept Medicare and Medicaid and provides comprehensive nursing home services including:
  • Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
  • Long-term Residential Care: Assistance with daily living activities for extended stays
  • Short-term Rehabilitation: Recovery services after hospital stays or surgeries
  • Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
The facility has 120 certified beds.

The Eleanor Nursing Care Center accepts Medicare and Medicaid, which helps cover costs for eligible residents. Specific pricing varies based on:
  • Level of care needed (skilled nursing vs. long-term care)
  • Room type (private vs. semi-private)
  • Insurance coverage (Medicare, Medicaid, private insurance)
  • Length of stay and specific services required

For current rates and to discuss payment options, contact The Eleanor Nursing Care Center directly at 8452299177. Their admissions team can help determine coverage and out-of-pocket expenses.

When visiting The Eleanor Nursing Care Center, pay attention to these important factors:

Environment & Cleanliness

  • Overall cleanliness and odors
  • Resident room conditions
  • Common area maintenance
  • Safety features and accessibility

Staff & Care Quality

  • Staff-to-resident ratios
  • How staff interact with residents
  • Response time to resident needs
  • Staff knowledge and professionalism

Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.

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