About The Neighborhood In Rio Rancho
The Neighborhood In Rio Rancho, located in Rio Rancho, NM, is a non-profit organization that accepts Medicare and Medicaid. This facility is part of a continuing care retirement community.
Why Families Choose The Neighborhood In Rio Rancho
- More Nursing Time: Staff spends 5.26 hours per resident daily (National Avg: 3.87).
Key Performance Indicators
- CMS Overall Rating 2 Stars
- Nursing Hours 5.26 hrs
- Safety Record Issues
Chain Affiliations & Network
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Above Average Staffing
The Neighborhood In Rio Rancho provides more care hours than the state average and more than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 2 |
|
| Health Inspection | 2 |
|
| Quality Measures | 4 |
|
| Staffing | 4 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 88 | Nov 17, 2025 |
| Weighted Average | 97 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending Jun 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 14.1% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 14.3% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 2.9% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 0.4% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 22.2% |
| Percentage of long-stay residents who lose too much weight (QM404) | 3.1% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.4% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.7% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 0.0% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 5.0% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 89.9% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 80.5% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.0% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 39.2% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 20.0% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 80.4% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 54.2% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 11.7% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 28.0% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 9.0% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2024: 5 complaints
- 2025: 10 complaints
- 2026: 4 complaints
- Total: 19 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Apr 10, 2026 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Feb 17, 2026 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Feb 13, 2026 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Feb 13, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Dec 05, 2025 | Provide enough food/fluids to maintain a resident's health. |
| Nov 11, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| May 02, 2025 | Limit the charges against residents' personal funds for items or services for which payment is made under Medicare or Medicaid. |
| May 02, 2025 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| May 02, 2025 | Ensure each resident receives an accurate assessment. |
| May 02, 2025 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| May 02, 2025 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
| May 02, 2025 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. |
| Mar 07, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Mar 07, 2025 | Keep all essential equipment working safely. |
| Apr 19, 2024 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Apr 19, 2024 | Ensure services provided by the nursing facility meet professional standards of quality. |
| Apr 19, 2024 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. |
| Apr 19, 2024 | Ensure each resident?s drug regimen must be free from unnecessary drugs. |
| Apr 19, 2024 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
Nearby Hospitals
UNM HOSPITAL
ALBUQUERQUE, NM
LOVELACE MEDICAL CENTER
ALBUQUERQUE, NM
PRESBYTERIAN HOSPITAL
ALBUQUERQUE, NM
VA NEW MEXICO HEALTHCARE SYSTEM
ALBUQUERQUE, NM
LOVELACE WOMEN'S HOSPITAL
ALBUQUERQUE, NM
LOVELACE WESTSIDE HOSPITAL
ALBUQUERQUE, NM
CENTRAL DESERT BEHAVIORAL HEALTH HOSPITAL
ALBUQUERQUE, NM
Owner & Operator Information
Business Entity
THE NEIGHBORHOOD IN RIO RANCHO
Ownership Structure
Management & Direction
- LAURA BROECKER CORPORATE DIRECTOR
- HAVERLAND CARTER LIFESTYLE GROUP OPERATING LLC OPERATIONAL/MANAGERIAL CONTROL
- ANGELES JULIAN CORPORATE OFFICER
- JENNIFER MARTINEZ W-2 MANAGING EMPLOYEE
- MARIE TRIGG CORPORATE DIRECTOR
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| South Valley Care Center LLC | N/A | 5 |
| Canyon Transitional Rehabilitation Center, LLC | N/A | 5 |
| La Vida Llena | N/A | 4 |
| Las Estancias By Pure Health | N/A | 5 |
| Odelia Healthcare | N/A | 4 |
| Advanced Health Care of Albuquerque | N/A | 5 |
| The Neighborhood In Rio Rancho | N/A | 2 |
| Spanish Trails Rehabilitation Suites | N/A | 3 |
| Fiesta Park Wellness and Rehabilitation | N/A | 3 |
| Bear Canyon Rehabilitation Center | N/A | 3 |
Related Analysis
Best Nursing Homes in Rio Rancho, NM
Compare The Neighborhood In Rio Rancho to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact The Neighborhood In Rio Rancho directly at 5059942296. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.