About Complete Care at Prospect Heights LLC
Complete Care At Prospect Heights Llc, located in HACKENSACK, NJ, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Complete Care at Prospect Heights LLC
Key Performance Indicators
- CMS Overall Rating 2 Stars
- Nursing Hours 3.39 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the COMPLETE CARE network. This chain operates 85 facilities.
Chain Performance Overview
For AI Users, Agents, and Developers
Do you use a Generative AI assistant like ChatGPT or Claude or others? If so, you can point your assistant to our MCP server at https://mcp.nursinghomedatabase.com/mcp and have it do the searching for you. Ask your question and use our data to help you find the answers.
- Prefer scripts? Use a public REST API for JSON over HTTPS. Or set up MCP using our setup guide.
- Fair use applies; high-volume or commercial use may need a custom data arrangement.
Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Complete Care at Prospect Heights LLC provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 2 |
|
| Health Inspection | 1 |
|
| Quality Measures | 5 |
|
| Staffing | 2 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 108 | Jan 29, 2026 |
| Weighted Average | 104 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 26.1% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 4.6% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 2.8% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 0.8% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 17.4% |
| Percentage of long-stay residents who lose too much weight (QM404) | 2.9% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.3% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.4% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 14.3% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 0.8% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 96.5% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 91.8% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 1.4% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 9.2% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 16.5% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 97.0% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 87.2% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 9.1% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 24.3% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 6.8% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 1 complaint
- 2024: 6 complaints
- 2025: 1 complaint
- 2026: 2 complaints
- Total: 10 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Feb 02, 2026 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Feb 02, 2026 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| Mar 06, 2025 | Ensure services provided by the nursing facility meet professional standards of quality. |
| Nov 07, 2024 | Provide and implement an infection prevention and control program. |
| May 08, 2024 | Provide safe, appropriate pain management for a resident who requires such services. |
| May 08, 2024 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. |
| May 08, 2024 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| May 08, 2024 | Ensure each resident receives an accurate assessment. |
| May 08, 2024 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| Dec 11, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
Nearby Hospitals
THE UNIVERSITY HOSPITAL
NEWARK, NJ
RICHMOND UNIVERSITY MEDICAL CENTER
STATEN ISLAND, NY
ST JOHN'S EPISCOPAL HOSPITAL AT SOUTH SHORE
FAR ROCKAWAY, NY
JAMAICA HOSPITAL MEDICAL CENTER
JAMAICA, NY
CAREWELL HEALTH MEDICAL CENTER
EAST ORANGE, NJ
SUNY/DOWNSTATE UNIVERSITY HOSPITAL OF BROOKLYN
BROOKLYN, NY
ST BARNABAS HOSPITAL
BRONX, NY
MONTEFIORE NEW ROCHELLE HOSPITAL
NEW ROCHELLE, NY
KINGS COUNTY HOSPITAL CENTER
BROOKLYN, NY
ST JOSEPH'S MEDICAL CENTER
YONKERS, NY
BRONXCARE HOSPITAL CENTER
BRONX, NY
BROOKDALE HOSPITAL MEDICAL CENTER
BROOKLYN, NY
NEW YORK COMMUNITY HOSPITAL OF BROOKLYN, INC.
BROOKLYN, NY
CAREPOINT HEALTH - BAYONNE MEDICAL CENTER
BAYONNE, NJ
HUDSON REGIONAL HOSPITAL
SECAUCUS, NJ
PALISADES MEDICAL CENTER
NORTH BERGEN, NJ
SAINT CLARE'S HOSPITAL/ DENVILLE CAMPUS
DENVILLE, NJ
NYACK HOSPITAL
NYACK, NY
LINCOLN MEDICAL & MENTAL HEALTH CENTER
BRONX, NY
Owner & Operator Information
Business Entity
COMPLETE CARE AT PROSPECT HEIGHTS LLC
Ownership Structure
- PC HMH HOLDINGS 2 LLC Indirect
- SMS 2021 TRUST Indirect
Management & Direction
- VILMA ASPRIL ADP OF THE SNF
- VILMA ASPRIL OPERATIONAL/MANAGERIAL CONTROL
- RJ CLEMOR ADP OF THE SNF
- RJ CLEMOR OPERATIONAL/MANAGERIAL CONTROL
- DES CAPITAL LLC ADP OF THE SNF
- KARINA ELSEBAI OPERATIONAL/MANAGERIAL CONTROL
- KARINA ELSEBAI ADP OF THE SNF
- KARINA ELSEBAI CORPORATE DIRECTOR
- JRK INVESTMENTS LLC ADP OF THE SNF
- JACOB KLUGMAN ADP OF THE SNF
- JOSEPH MINA CORPORATE DIRECTOR
- JOSEPH MINA ADP OF THE SNF
- JOSEPH MINA OPERATIONAL/MANAGERIAL CONTROL
- PC HMH HOLDINGS 2 LLC ADP OF THE SNF
- PC HMH PROPCO HOLDINGS 2 LLC ADP OF THE SNF
- PEACE CAPITAL HOLDINGS LLC (DE) ADP OF THE SNF
- PROSPECT HEIGHTS PROPCO LLC ADP OF THE SNF
- HERSHEL SCHWARTZ ADP OF THE SNF
- HERSHEL SCHWARTZ OPERATIONAL/MANAGERIAL CONTROL
- SMS 2021 TRUST ADP OF THE SNF
- NIKITA SOWMA ADP OF THE SNF
- NIKITA SOWMA OPERATIONAL/MANAGERIAL CONTROL
- SHALOM STEIN TRUSTEE OF THE SNF
- SHALOM STEIN CORPORATE OFFICER
- SHALOM STEIN MANAGING CONTROL - GOVERNING BODY
- DANIEL STERNBUCH ADP OF THE SNF
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Jamaica Hospital Medical Center T C U | N/A | 4 |
| Helen Hayes Hospital T C U | N/A | 5 |
| Inglemoor Rehabilitation and Care Center | N/A | 5 |
| Emerson Health Care Center | N/A | 5 |
| St Joseph's Home Al and Nc, Inc | N/A | 5 |
| Mount Sinai South Nassau T C U | N/A | 5 |
| Helen Hayes Hospital R H C F | N/A | 5 |
| Shore View Nursing and Rehabilitation Center | N/A | 5 |
| The Steven and Alexandra Cohen Ped L T C Pavilion | N/A | 5 |
| Job Haines Home For Aged People | N/A | 5 |
Related Analysis
Best Nursing Homes in HACKENSACK, NJ
Compare Complete Care at Prospect Heights LLC to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Complete Care at Prospect Heights LLC directly at 2016781800. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.