About Complete Care at Ocean Grove LLC
Complete Care At Ocean Grove Llc, located in OCEAN GROVE, NJ, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Complete Care at Ocean Grove LLC
Key Performance Indicators
- CMS Overall Rating 3 Stars
- Nursing Hours 3.71 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the COMPLETE CARE network. This chain operates 85 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Complete Care at Ocean Grove LLC provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 3 |
|
| Health Inspection | 2 |
|
| Quality Measures | 5 |
|
| Staffing | 2 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 80 | Jul 24, 2025 |
| Weighted Average | 74 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 28.9% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 8.3% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 2.4% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 0.6% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 2.6% |
| Percentage of long-stay residents who lose too much weight (QM404) | 1.7% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.0% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.0% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 22.1% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 1.8% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 100.0% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 99.6% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.0% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 2.2% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 15.4% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 100.0% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 96.9% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 6.7% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 9.4% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 6.2% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2024: 2 complaints
- 2025: 4 complaints
- 2026: 1 complaint
- Total: 7 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Mar 03, 2026 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Sep 25, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| Sep 25, 2025 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Jun 23, 2025 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Jun 23, 2025 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. |
| Aug 07, 2024 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Aug 07, 2024 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
Nearby Hospitals
COMMUNITY MEDICAL CENTER
TOMS RIVER, NJ
ROBERT WOOD JOHNSON UNIVERSITY HOSPITAL
NEW BRUNSWICK, NJ
RIVERVIEW MEDICAL CENTER
RED BANK, NJ
SAINT PETER'S UNIVERSITY HOSPITAL
NEW BRUNSWICK, NJ
MONMOUTH MEDICAL CENTER
LONG BRANCH, NJ
MONMOUTH MEDICAL CENTER-SOUTHERN CAMPUS
LAKEWOOD, NJ
JFK UNIVERSITY MEDICAL CENTER
EDISON, NJ
RARITAN BAY MEDICAL CENTER
PERTH AMBOY, NJ
OCEAN MEDICAL CENTER
BRICK, NJ
JERSEY SHORE UNIVERSITY MEDICAL CENTER
NEPTUNE, NJ
CENTRASTATE MEDICAL CENTER
FREEHOLD, NJ
BAYSHORE MEDICAL CENTER
HOLMDEL, NJ
CHILDREN'S SPECIALIZED HOSPITAL
NEW BRUNSWICK, NJ
UNIVERSITY BEHAVIORAL HEALTH CARE
PISCATAWAY, NJ
SAINT BARNABAS BEHAVIORAL HEALTH CENTER
TOMS RIVER, NJ
Owner & Operator Information
Business Entity
COMPLETE CARE AT OCEAN GROVE LLC
Ownership Structure
- PC HMH HOLDINGS LLC Indirect
- PC HMH OPCO HOLDNGS LLC Direct: 100%
- SMS 2021 TRUST Indirect
Management & Direction
- FRANCINE DUDICK ADP OF THE SNF
- EEF CAPITAL LLC ADP OF THE SNF
- ROBERT HOCH MANAGING CONTROL - GOVERNING BODY
- ROBERT HOCH OPERATIONAL/MANAGERIAL CONTROL
- WANDA MERCADO ADP OF THE SNF
- WANDA MERCADO OPERATIONAL/MANAGERIAL CONTROL
- OCEAN GROVE PROPCO HOLDCO LLC ADP OF THE SNF
- OCEAN GROVE PROPCO LLC ADP OF THE SNF
- MARK PASS ADP OF THE SNF
- MARK PASS OPERATIONAL/MANAGERIAL CONTROL
- PC HMH HOLDINGS LLC ADP OF THE SNF
- PC HMH PROPCO INTERMEDIATE 9 LLC ADP OF THE SNF
- PC HMH TOPCO PROPCO HOLDINGS LLC ADP OF THE SNF
- PEACE CAPITAL HOLDINGS LLC (DE) ADP OF THE SNF
- SABRINA SABELLA OPERATIONAL/MANAGERIAL CONTROL
- SABRINA SABELLA ADP OF THE SNF
- SMS 2021 TRUST ADP OF THE SNF
- SHALOM STEIN TRUSTEE OF THE SNF
- SHALOM STEIN CORPORATE OFFICER
- SHALOM STEIN MANAGING CONTROL - GOVERNING BODY
- JOSEPH STERN OPERATIONAL/MANAGERIAL CONTROL
- JOSEPH STERN ADP OF THE SNF
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| St Joseph's Home Al and Nc, Inc | N/A | 5 |
| Continuing Care at Seabrook | N/A | 5 |
| Reformed Church Home | N/A | 5 |
| De La Salle Hall | N/A | 5 |
| Hampton Ridge Healthcare and Rehabilitation | N/A | 5 |
| Crestwood Manor | N/A | 5 |
| Applewood Village, Inc | N/A | 5 |
| Complete Care at Green Acres | N/A | 5 |
| Concord Healthcare and Rehabilitation Center | N/A | 4 |
| Community Medical Center Tcu | N/A | 5 |
Related Analysis
Best Nursing Homes in OCEAN GROVE, NJ
Compare Complete Care at Ocean Grove LLC to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Complete Care at Ocean Grove LLC directly at 7324818300. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.