About Complete Care at Holiday City
Complete Care At Holiday City, located in TOMS RIVER, NJ, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Complete Care at Holiday City
- High Quality Care: With a 4-star CMS rating, this facility demonstrates high standards.
- Top Ranked: Ranked #18 out of 62 facilities within 25 miles.
Key Performance Indicators
- CMS Overall Rating 4 Stars
- Nursing Hours 3.08 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the COMPLETE CARE network. This chain operates 85 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Complete Care at Holiday City provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 4 |
|
| Health Inspection | 4 |
|
| Quality Measures | 5 |
|
| Staffing | 1 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 28 | Apr 25, 2025 |
| Weighted Average | 35 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending Jun 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 20.8% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 4.7% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 1.1% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 0.9% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 2.4% |
| Percentage of long-stay residents who lose too much weight (QM404) | 2.1% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.0% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.4% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 13.3% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 2.6% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 96.8% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 76.8% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.0% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 3.3% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 16.4% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 98.4% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 89.0% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 2.6% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 11.8% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 8.6% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2025: 8 complaints
- 2026: 6 complaints
- Total: 14 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Apr 01, 2026 | Inspect, test, and maintain automatic sprinkler systems. |
| Apr 01, 2026 | Properly select, install, inspect, or maintain portable fire extinguishes. |
| Apr 01, 2026 | Install corridor and hallway doors that block smoke. |
| Apr 01, 2026 | Have restrictions on the use of portable space heaters. |
| Apr 01, 2026 | Ensure proper usage of power strips and extension cords. |
| Apr 01, 2026 | Have a complete alarm system manually initiated and initiated by fire sprinkler system connection. |
| Apr 07, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| Apr 07, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Apr 07, 2025 | Ensure services provided by the nursing facility meet professional standards of quality. |
| Apr 07, 2025 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| Apr 07, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Apr 07, 2025 | Ensure each resident receives an accurate assessment. |
| Apr 07, 2025 | Respond appropriately to all alleged violations. |
| Apr 07, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
Nearby Hospitals
COMMUNITY MEDICAL CENTER
TOMS RIVER, NJ
DEBORAH HEART AND LUNG CENTER
BROWNS MILLS, NJ
MONMOUTH MEDICAL CENTER
LONG BRANCH, NJ
MONMOUTH MEDICAL CENTER-SOUTHERN CAMPUS
LAKEWOOD, NJ
UNIVERSITY MEDICAL CENTER OF PRINCETON AT PLAINSBORO
PLAINSBORO, NJ
OCEAN MEDICAL CENTER
BRICK, NJ
JERSEY SHORE UNIVERSITY MEDICAL CENTER
NEPTUNE, NJ
ROBERT WOOD JOHNSON UNIVERSITY HOSPITAL AT HAMILTON
HAMILTON, NJ
CENTRASTATE MEDICAL CENTER
FREEHOLD, NJ
SOUTHERN OCEAN MEDICAL CENTER
MANAHAWKIN, NJ
ANCORA PSYCH HOSP
HAMMONTON, NJ
SAINT BARNABAS BEHAVIORAL HEALTH CENTER
TOMS RIVER, NJ
ASPEN HILLS HEALTHCARE CENTER
PEMBERTON, NJ
Owner & Operator Information
Business Entity
COMPLETE CARE AT HOLIDAY LLC
Ownership Structure
- EEF CAPITAL LLC Direct: 50%
- PEACE CAPITAL LLC Direct: 50%
- BENNY SCHLAFF Indirect
- NACHUM SCHLAFF Indirect
Management & Direction
- SUSAN FOLEY W-2 MANAGING EMPLOYEE
- SHALOM STEIN CORPORATE DIRECTOR
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Applewood Village, Inc | N/A | 5 |
| Continuing Care at Seabrook | N/A | 5 |
| Crestwood Manor | N/A | 5 |
| Complete Care at Green Acres | N/A | 5 |
| Concord Healthcare and Rehabilitation Center | N/A | 4 |
| Community Medical Center Tcu | N/A | 5 |
| Childrens Specialized Hospital Toms River | N/A | 5 |
| Bartley Nursing and Rehab | N/A | 5 |
| The Jewish Home For Rehabilitation and Nursing | N/A | 5 |
| Sunnyside Manor | N/A | 5 |
Related Analysis
Best Nursing Homes in TOMS RIVER, NJ
Compare Complete Care at Holiday City to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Complete Care at Holiday City directly at 7322400900. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.