About Complete Care at Regent LLC
Complete Care At Regent Llc, located in HACKENSACK, NJ, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Complete Care at Regent LLC
Key Performance Indicators
- CMS Overall Rating 2 Stars
- Nursing Hours 3.33 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the COMPLETE CARE network. This chain operates 85 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Complete Care at Regent LLC provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 2 |
|
| Health Inspection | 2 |
|
| Quality Measures | 4 |
|
| Staffing | 3 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 108 | Feb 03, 2025 |
| Weighted Average | 89 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 22.6% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 11.8% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 1.7% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 0.8% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 13.2% |
| Percentage of long-stay residents who lose too much weight (QM404) | 3.4% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.0% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 1.6% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 5.8% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 1.1% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 96.9% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 62.2% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 1.9% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 10.9% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 13.3% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 97.2% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 70.2% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 5.0% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 29.0% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 8.2% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 1 complaint
- 2025: 2 complaints
- Total: 3 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Feb 24, 2025 | Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training. |
| Feb 24, 2025 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| Nov 03, 2023 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
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Owner & Operator Information
Business Entity
COMPLETE CARE AT REGENT LLC
Ownership Structure
- PC HMH HOLDINGS LLC Indirect
- PC HMH OPCO HOLDNGS LLC Direct: 100%
- SMS 2021 TRUST Indirect
Management & Direction
- EEF CAPITAL LLC ADP OF THE SNF
- KARINA ELSEBAI ADP OF THE SNF
- KARINA ELSEBAI OPERATIONAL/MANAGERIAL CONTROL
- MOSHE GOTTESMAN ADP OF THE SNF
- MOSHE GOTTESMAN OPERATIONAL/MANAGERIAL CONTROL
- KARIM KARIM ADP OF THE SNF
- KARIM KARIM OPERATIONAL/MANAGERIAL CONTROL
- PC HMH HOLDINGS LLC ADP OF THE SNF
- PC HMH PROPCO INTERMEDIATE 9 LLC ADP OF THE SNF
- PC HMH TOPCO PROPCO HOLDINGS LLC ADP OF THE SNF
- PEACE CAPITAL HOLDINGS LLC (DE) ADP OF THE SNF
- REGENT PROPCO HOLDCO LLC ADP OF THE SNF
- REGENT PROPCO LLC ADP OF THE SNF
- BENNY SCHLAFF ADP OF THE SNF
- NACHUM SCHLAFF ADP OF THE SNF
- NILO SIRINGAN ADP OF THE SNF
- SMS 2021 TRUST ADP OF THE SNF
- SHALOM STEIN TRUSTEE OF THE SNF
- SHALOM STEIN CORPORATE OFFICER
- SHALOM STEIN MANAGING CONTROL - GOVERNING BODY
- RAANAN ZACKAI OPERATIONAL/MANAGERIAL CONTROL
- RAANAN ZACKAI ADP OF THE SNF
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Jamaica Hospital Medical Center T C U | N/A | 4 |
| Helen Hayes Hospital T C U | N/A | 5 |
| Inglemoor Rehabilitation and Care Center | N/A | 5 |
| Mount Sinai South Nassau T C U | N/A | 5 |
| Emerson Health Care Center | N/A | 5 |
| St Joseph's Home Al and Nc, Inc | N/A | 5 |
| The Steven and Alexandra Cohen Ped L T C Pavilion | N/A | 5 |
| Helen Hayes Hospital R H C F | N/A | 5 |
| Shore View Nursing and Rehabilitation Center | N/A | 5 |
| Florham Park Rehabilitation and Healthcare Center | N/A | 5 |
Related Analysis
Best Nursing Homes in HACKENSACK, NJ
Compare Complete Care at Regent LLC to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Complete Care at Regent LLC directly at 2016461166. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.