About Complete Care at Voorhees, LLC
Complete Care At Voorhees, Llc, located in VOORHEES, NJ, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Complete Care at Voorhees, LLC
Key Performance Indicators
- CMS Overall Rating 2 Stars
- Nursing Hours 3.58 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the COMPLETE CARE network. This chain operates 85 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Complete Care at Voorhees, LLC provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 2 |
|
| Health Inspection | 1 |
|
| Quality Measures | 5 |
|
| Staffing | 2 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 84 | Jan 13, 2025 |
| Weighted Average | 113 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 26.5% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 8.4% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 3.1% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 0.6% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 4.5% |
| Percentage of long-stay residents who lose too much weight (QM404) | 2.4% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.0% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.0% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 7.7% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 3.3% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 64.5% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 19.5% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 1.0% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 4.6% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 23.3% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 95.8% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 32.3% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 3.8% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 17.7% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 10.3% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 2 complaints
- 2025: 7 complaints
- 2026: 1 complaint
- Total: 10 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Apr 03, 2026 | Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. |
| Oct 17, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Jul 11, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Feb 21, 2025 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. |
| Feb 21, 2025 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| Feb 21, 2025 | Provide appropriate foot care. |
| Feb 21, 2025 | Ensure services provided by the nursing facility meet professional standards of quality. |
| Feb 21, 2025 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Oct 28, 2023 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Oct 28, 2023 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
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Owner & Operator Information
Business Entity
COMPLETE CARE AT VOORHEES LLC
Ownership Structure
- PC NJ2 OPCOS LLC Direct: 100%
- SMS 2021 TRUST Indirect
Management & Direction
- AURORA GUARDIAN HOLDCO IV CO-BORROWER LLC ADP OF THE SNF
- AURORA GUARDIAN HOLDCO IV MEZZ BORROWER LLC ADP OF THE SNF
- AURORA GUARDIAN HOLDCO IV LLC ADP OF THE SNF
- AURORA GUARDIAN IV REALTY LLC ADP OF THE SNF
- AURORA GUARDIAN PARTNERS M7 LLC ADP OF THE SNF
- HCCF MANAGEMENT GROUP XI LLC ADP OF THE SNF
- ROBERT HOCH MANAGING CONTROL - GOVERNING BODY
- ROBERT HOCH OPERATIONAL/MANAGERIAL CONTROL
- J & R FAMILY INVESTMENTS LLC ADP OF THE SNF
- J&R M7 FAMILY INVESTMENTS LLC ADP OF THE SNF
- L FRIEDMAN 2018 FAMILY TRUST ADP OF THE SNF
- L FRIEDMAN FAMILY HOLDINGS LLC ADP OF THE SNF
- LANDAU FAMILY INVESTMENT TRUST ADP OF THE SNF
- SUSAN LOVE OPERATIONAL/MANAGERIAL CONTROL
- SUSAN LOVE ADP OF THE SNF
- M FRIEDMAN 2018 FAMILY TRUST ADP OF THE SNF
- WANDA MERCADO OPERATIONAL/MANAGERIAL CONTROL
- WANDA MERCADO ADP OF THE SNF
- PC WTA ACQUISITION LLC ADP OF THE SNF
- PC WTA M7 LLC ADP OF THE SNF
- PEACE CAPITAL HOLDINGS LLC (DE) ADP OF THE SNF
- ANDREW PECORA OPERATIONAL/MANAGERIAL CONTROL
- ANDREW PECORA ADP OF THE SNF
- MARISSA RICCIARDI ADP OF THE SNF
- SMS 2021 TRUST ADP OF THE SNF
- JEFFREY SOLARZ OPERATIONAL/MANAGERIAL CONTROL
- SHALOM STEIN TRUSTEE OF THE SNF
- SHALOM STEIN CORPORATE OFFICER
- SHALOM STEIN MANAGING CONTROL - GOVERNING BODY
- VOORHEES CENTER NJ OWNER LLC ADP OF THE SNF
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Willowbrooke Court-Southampton | N/A | 5 |
| Meadowood | N/A | 5 |
| Willowbrooke Ctskdcarectr at Fortwashingtonestates | N/A | 5 |
| Willowbrooke Court-Spring Hous | N/A | 5 |
| The Health Center at The Hill at Whitemarsh | N/A | 5 |
| Monticello House | N/A | 5 |
| Beaumont at Bryn Mawr | N/A | 5 |
| Willowbrooke Ctskdcarectr Atnormandy Farms Estates | N/A | 5 |
| Little Flower Manor | N/A | 5 |
| Masonic Village at Warminster | N/A | 5 |
Related Analysis
Best Nursing Homes in VOORHEES, NJ
Compare Complete Care at Voorhees, LLC to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Complete Care at Voorhees, LLC directly at 8567511600. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.