About Complete Care at Westfield, LLC
Complete Care At Westfield, Llc, located in WESTFIELD, NJ, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Complete Care at Westfield, LLC
- High Quality Care: With a 4-star CMS rating, this facility demonstrates high standards.
Key Performance Indicators
- CMS Overall Rating 4 Stars
- Nursing Hours 3.51 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the COMPLETE CARE network. This chain operates 85 facilities.
Chain Performance Overview
For AI Users, Agents, and Developers
Do you use a Generative AI assistant like ChatGPT or Claude or others? If so, you can point your assistant to our MCP server at https://mcp.nursinghomedatabase.com/mcp and have it do the searching for you. Ask your question and use our data to help you find the answers.
- Prefer scripts? Use a public REST API for JSON over HTTPS. Or set up MCP using our setup guide.
- Fair use applies; high-volume or commercial use may need a custom data arrangement.
Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Complete Care at Westfield, LLC provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 4 |
|
| Health Inspection | 3 |
|
| Quality Measures | 5 |
|
| Staffing | 2 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 20 | Mar 10, 2025 |
| Weighted Average | 47 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 18.9% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 8.1% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 1.7% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 1.2% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 1.8% |
| Percentage of long-stay residents who lose too much weight (QM404) | 2.0% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.0% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.0% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 7.5% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 1.6% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 99.4% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 97.2% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.0% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 1.9% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 16.0% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 100.0% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 98.6% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 4.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 2.5% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 19.7% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2025: 7 complaints
- Total: 7 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Mar 28, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Mar 28, 2025 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| Feb 07, 2025 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| Feb 07, 2025 | Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made. |
| Feb 07, 2025 | Provide safe and appropriate respiratory care for a resident when needed. |
| Feb 07, 2025 | Provide safe, appropriate pain management for a resident who requires such services. |
| Feb 07, 2025 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. |
Nearby Hospitals
RICHMOND UNIVERSITY MEDICAL CENTER
STATEN ISLAND, NY
ST JOSEPH'S MEDICAL CENTER
YONKERS, NY
THE UNIVERSITY HOSPITAL
NEWARK, NJ
NEW YORK COMMUNITY HOSPITAL OF BROOKLYN, INC.
BROOKLYN, NY
CAREWELL HEALTH MEDICAL CENTER
EAST ORANGE, NJ
ST BARNABAS HOSPITAL
BRONX, NY
BRONXCARE HOSPITAL CENTER
BRONX, NY
BROOKDALE HOSPITAL MEDICAL CENTER
BROOKLYN, NY
SUNY/DOWNSTATE UNIVERSITY HOSPITAL OF BROOKLYN
BROOKLYN, NY
KINGS COUNTY HOSPITAL CENTER
BROOKLYN, NY
CAREPOINT HEALTH - BAYONNE MEDICAL CENTER
BAYONNE, NJ
NEWARK BETH ISRAEL MEDICAL CENTER
NEWARK, NJ
ROBERT WOOD JOHNSON UNIVERSITY HOSPITAL
NEW BRUNSWICK, NJ
CAPITAL HEALTH MEDICAL CENTER - HOPEWELL
PENNINGTON, NJ
ELMHURST HOSPITAL CENTER
ELMHURST, NY
LINCOLN MEDICAL & MENTAL HEALTH CENTER
BRONX, NY
BROOKLYN HOSPITAL CENTER - DOWNTOWN CAMPUS
BROOKLYN, NY
SAINT CLARE'S HOSPITAL/ DENVILLE CAMPUS
DENVILLE, NJ
VA NEW JERSEY HEALTH CARE SYSTEM
EAST ORANGE, NJ
Owner & Operator Information
Business Entity
COMPLETE CARE AT WESTFIELD LLC
Ownership Structure
- PC NJ2 OPCOS LLC Direct: 100%
- SMS 2021 TRUST Indirect
Management & Direction
- AURORA GUARDIAN HOLDCO IV CO-BORROWER LLC ADP OF THE SNF
- AURORA GUARDIAN HOLDCO IV MEZZ BORROWER LLC ADP OF THE SNF
- AURORA GUARDIAN HOLDCO IV LLC ADP OF THE SNF
- AURORA GUARDIAN IV REALTY LLC ADP OF THE SNF
- AURORA GUARDIAN PARTNERS M7 LLC ADP OF THE SNF
- YOSEF COHEN ADP OF THE SNF
- YOSEF COHEN OPERATIONAL/MANAGERIAL CONTROL
- BALJINDER GREWAL ADP OF THE SNF
- BALJINDER GREWAL OPERATIONAL/MANAGERIAL CONTROL
- HCCF MANAGEMENT GROUP XI LLC ADP OF THE SNF
- J & R FAMILY INVESTMENTS LLC ADP OF THE SNF
- J&R M7 FAMILY INVESTMENTS LLC ADP OF THE SNF
- L FRIEDMAN 2018 FAMILY TRUST ADP OF THE SNF
- L FRIEDMAN FAMILY HOLDINGS LLC ADP OF THE SNF
- LANDAU FAMILY INVESTMENT TRUST ADP OF THE SNF
- YITZ LEVOVITZ OPERATIONAL/MANAGERIAL CONTROL
- M FRIEDMAN 2018 FAMILY TRUST ADP OF THE SNF
- WANDA MERCADO OPERATIONAL/MANAGERIAL CONTROL
- TROY PATE ADP OF THE SNF
- PC WTA ACQUISITION LLC ADP OF THE SNF
- PC WTA M7 LLC ADP OF THE SNF
- PEACE CAPITAL HOLDINGS LLC (DE) ADP OF THE SNF
- JOSEPH SCHULMAN ADP OF THE SNF
- JOSEPH SCHULMAN OPERATIONAL/MANAGERIAL CONTROL
- SMS 2021 TRUST ADP OF THE SNF
- SHALOM STEIN TRUSTEE OF THE SNF
- SHALOM STEIN CORPORATE OFFICER
- SHALOM STEIN MANAGING CONTROL - GOVERNING BODY
- WESTFIELD CENTER NJ OWNER LLC ADP OF THE SNF
Associated Doctors
Local Comparison
Related Analysis
Best Nursing Homes in WESTFIELD, NJ
Compare Complete Care at Westfield, LLC to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Complete Care at Westfield, LLC directly at 9082339700. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.