Complete Care at Wayne Hills Rehab and Resp Center

About Complete Care at Wayne Hills Rehab and Resp Center

Complete Care At Wayne Hills Rehab And Resp Center, located in WAYNE, NJ, is a for-profit organization that accepts Medicare and Medicaid.

Why Families Choose Complete Care at Wayne Hills Rehab and Resp Center

Key Performance Indicators

CMS Overall Rating 1 Stars
Nursing Hours 3.47 hrs
Safety Record Issues

Chain Affiliations & Network

This facility is part of the COMPLETE CARE network. This chain operates 85 facilities.

Chain Performance Overview

Inspection

2.8

Staffing

2.5

Quality

4.4

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Nursing Staff Analysis

Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).

Below Average Staffing

Complete Care at Wayne Hills Rehab and Resp Center provides less care hours than the state average and less than the national average.

Registered Nurses (RN)

0.39 hrs/day

State: 0.69 US: 0.68

Case Mix Adj: 0.83

Quality Adj: 0.32

Licensed Practical Nurses

1.77 hrs/day

State: 1.63 US: 1.54

Case Mix Adj: 1.05

Quality Adj: 1.12

Certified Assistants

1.70 hrs/day

State: 2.24 US: 2.33

Case Mix Adj: 2.85

Quality Adj: 1.39

CMS Quality Ratings

Category	Rating	Stars
Overall Rating	1
Health Inspection	1
Quality Measures	3
Staffing	2

Health Inspection History

Inspection Cycle	Score	Date
Cycle 1 (Most Recent)	163	Dec 03, 2025
Weighted Average	134	Combined Score

Lower scores are better. Scores are based on health inspections and complaint investigations.

Detailed Quality Measures

Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.

Medicare claims-based measures

Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.

Measure	Rate
Percentage of short-stay residents who were rehospitalized after a nursi... (QM521)	35.0%
Percentage of short-stay residents who had an outpatient emergency depar... (QM522)	10.6%
Number of hospitalizations per 1000 long-stay resident days (QM551)	1.9%
Number of outpatient emergency department visits per 1000 long-stay resi... (QM552)	1.5%

MDS-based measures

Resident assessment data; often used for long-stay care quality.

Measure	Rate
Percentage of long-stay residents whose need for help with daily activit... (QM401)	14.8%
Percentage of long-stay residents who lose too much weight (QM404)	4.2%
Percentage of long-stay residents with a catheter inserted and left in t... (QM406)	0.0%
Percentage of long-stay residents with a urinary tract infection (QM407)	1.2%
Percentage of long-stay residents who have depressive symptoms (QM408)	7.2%
Percentage of long-stay residents who were physically restrained (QM409)	0.0%
Percentage of long-stay residents experiencing one or more falls with ma... (QM410)	3.3%
Percentage of long-stay residents assessed and appropriately given the p... (QM415)	95.8%
Percentage of short-stay residents assessed and appropriately given the... (QM430)	74.9%
Percentage of short-stay residents who newly received an antipsychotic m... (QM434)	4.1%
Percentage of long-stay residents whose ability to walk independently wo... (QM451)	8.6%
Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452)	25.1%
Percentage of long-stay residents assessed and appropriately given the s... (QM454)	95.6%
Percentage of short-stay residents who were assessed and appropriately g... (QM472)	86.0%
Percentage of long-stay residents with pressure ulcers (QM479)	11.3%
Percentage of long-stay residents with new or worsened bowel or bladder... (QM480)	28.4%
Percentage of long-stay residents who received an antipsychotic medicati... (QM481)	16.9%

Complaints & Deficiencies

Complaint History by Year

This chart shows the number of complaints filed each year.

Summary:

2023: 1 complaint
2024: 2 complaints
2025: 1 complaint
2026: 5 complaints
Total: 9 complaints on record

Recent Complaints (Since Jan 2023)

Date	Description
Jan 30, 2026	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Jan 30, 2026	Respond appropriately to all alleged violations.
Jan 30, 2026	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jan 09, 2026	Provide care and assistance to perform activities of daily living for any resident who is unable.
Jan 09, 2026	Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Aug 25, 2025	Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Oct 07, 2024	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Oct 07, 2024	Respond appropriately to all alleged violations.
Oct 25, 2023	Provide and implement an infection prevention and control program.

Note: Table shows only complaints filed since Jan 1, 2023. See chart for historical trends.

EAST ORANGE, NJ

Owner & Operator Information

Business Entity

COMPLETE CARE AT LAKEVIEW LLC

Ownership Structure

Management & Direction

DES CAPITAL LLC ADP OF THE SNF
WILLIAM GRELLA OPERATIONAL/MANAGERIAL CONTROL
WILLIAM GRELLA ADP OF THE SNF
JRK INVESTMENTS LLC ADP OF THE SNF
JACOB KLUGMAN ADP OF THE SNF
SANDRA KOLINSKY ADP OF THE SNF
LAKEVIEW HOLDCO LLC ADP OF THE SNF
LAKEVIEW PC PROPCO LLC ADP OF THE SNF
LAKEVIEW PROPCO HOLDCO LLC ADP OF THE SNF
RAPHOEL MULLER OPERATIONAL/MANAGERIAL CONTROL
RAPHOEL MULLER ADP OF THE SNF
HERSHEL SCHWARTZ OPERATIONAL/MANAGERIAL CONTROL
HERSHEL SCHWARTZ ADP OF THE SNF
SMS 2021 TRUST ADP OF THE SNF
SHALOM STEIN TRUSTEE OF THE SNF
SHALOM STEIN CORPORATE OFFICER
SHALOM STEIN MANAGING CONTROL - GOVERNING BODY
DANIEL STERNBUCH ADP OF THE SNF

Associated Doctors

No associated doctor information available.

Local Comparison

Facility	Distance	Rating
Jamaica Hospital Medical Center T C U	N/A	4
Helen Hayes Hospital T C U	N/A	5
Inglemoor Rehabilitation and Care Center	N/A	5
Skilled Nursing at Fellowship Village	N/A	5
Emerson Health Care Center	N/A	5
The Steven and Alexandra Cohen Ped L T C Pavilion	N/A	5
Helen Hayes Hospital R H C F	N/A	5
Job Haines Home For Aged People	N/A	5
Florham Park Rehabilitation and Healthcare Center	N/A	5
Complete Care at St Vincents LLC	N/A	5

Related Analysis

Best Nursing Homes in WAYNE, NJ

Compare Complete Care at Wayne Hills Rehab and Resp Center to the top-rated facilities in the area.

Ownership Details

Complete list of registered owners, including direct and indirect ownership.

Noted Deficiencies

Detailed history of deficiencies with descriptions and correction dates.

Nursing Hours Analysis

Detailed breakdown of staffing hours per resident by role.

Frequently Asked Questions

Complete Care at Wayne Hills Rehab and Resp Center has a 1-star CMS overall rating out of 5, which indicates care quality that may need improvement. The nursing staff spends 3.47 hours per resident daily, compared to the national average of 3.87 hours.

Complete Care at Wayne Hills Rehab and Resp Center is certified to accept Medicare and Medicaid and provides comprehensive nursing home services including:

Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
Long-term Residential Care: Assistance with daily living activities for extended stays
Short-term Rehabilitation: Recovery services after hospital stays or surgeries
Memory Care: Specialized programs for residents with dementia and Alzheimer's disease

The facility has 120 certified beds.

Complete Care at Wayne Hills Rehab and Resp Center accepts Medicare and Medicaid, which helps cover costs for eligible residents. Specific pricing varies based on:

Level of care needed (skilled nursing vs. long-term care)
Room type (private vs. semi-private)
Insurance coverage (Medicare, Medicaid, private insurance)
Length of stay and specific services required

For current rates and to discuss payment options, contact Complete Care at Wayne Hills Rehab and Resp Center directly at 9738394500. Their admissions team can help determine coverage and out-of-pocket expenses.

When visiting Complete Care at Wayne Hills Rehab and Resp Center, pay attention to these important factors:

Environment & Cleanliness

Overall cleanliness and odors
Resident room conditions
Common area maintenance
Safety features and accessibility

Staff & Care Quality

Staff-to-resident ratios
How staff interact with residents
Response time to resident needs
Staff knowledge and professionalism

Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.