About WILLIAM P CLOUGH EXTENDED CARE CENTER
William P Clough Extended Care Center, located in NEW LONDON, NH, is a for-profit organization that accepts Medicare and Medicaid. It is located within a hospital setting.
Why Families Choose WILLIAM P CLOUGH EXTENDED CARE CENTER
- More Nursing Time: Staff spends 6.62 hours per resident daily (National Avg: 3.87).
Key Performance Indicators
- CMS Overall Rating 2 Stars
- Nursing Hours 6.62 hrs
Chain Affiliations & Network
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Above Average Staffing
WILLIAM P CLOUGH EXTENDED CARE CENTER provides more care hours than the state average and more than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 2 |
|
| Health Inspection | 1 |
|
| Quality Measures | 4 |
|
| Staffing | 5 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 16 | Nov 24, 2015 |
| Cycle 2 | 20 | Oct 16, 2014 |
| Cycle 3 | 96 | Dec 05, 2013 |
| Weighted Average | 31 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending Oct 01, 2016. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | N/A |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | N/A |
| Percentage of short-stay residents who were successfully discharged to t... (QM523) | N/A |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 20.9% |
| Percentage of long-stay residents who self-report moderate to severe pai... (QM402) | 14.9% |
| Percentage of high risk long-stay residents with pressure ulcers (QM403) | 2.4% |
| Percentage of long-stay residents who lose too much weight (QM404) | 3.7% |
| Percentage of low risk long-stay residents who lose control of their bow... (QM405) | 41.4% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 2.6% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 3.7% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 6.9% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 5.5% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM411) | 92.4% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 71.5% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM419) | 13.9% |
| Percentage of short-stay residents who self-report moderate to severe pa... (QM424) | 17.3% |
| Percentage of short-stay residents with pressure ulcers that are new or... (QM425) | 0.0% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM426) | 43.8% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 47.4% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.0% |
| Percentage of long-stay residents whose ability to move independently wo... (QM451) | 18.2% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 18.4% |
| Percentage of short-stay residents who made improvements in function (QM471) | 43.7% |
Complaints & Deficiencies
No Complaints on Record
This facility has no complaints filed in our database, which suggests good resident satisfaction and quality care.
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Owner & Operator Information
Business Entity
THE NEW LONDON HOSPITAL ASSOCIATION, INC.
Ownership Structure
- DARTMOUTH-HITCHCOCK HEALTH Indirect
- DARTMOUTH-HITCHCOCK HEALTH Indirect
- THE NEW LONDON HOSPITAL ASSOCIATION, INC. Direct: NO PERCENTAGE PROVIDED
- THE NEW LONDON HOSPITAL ASSOCIATION INC. Direct: NO PERCENTAGE PROVIDED
Management & Direction
- JOHN BUTTERLY DIRECTOR
- JOHN BUTTERLY DIRECTOR
- STANLEY CUNDEY DIRECTOR
- STANLEY CUNDEY OFFICER
- STANLEY CUNDEY DIRECTOR
- STANLEY CUNDEY OFFICER
- KAREN EBEL DIRECTOR
- KAREN EBEL DIRECTOR
- JOHN FERRIES DIRECTOR
- JOHN FERRIES DIRECTOR
- DONALD GRIFFIN OFFICER
- DONALD GRIFFIN OFFICER
- PETER HAGER DIRECTOR
- PETER HAGER DIRECTOR
- DANIEL JANTZEN DIRECTOR
- DANIEL JANTZEN DIRECTOR
- KIERAN KAYS DIRECTOR
- KIERAN KAYS DIRECTOR
- CAROLYN KERRIGAN DIRECTOR
- CAROLYN KERRIGAN DIRECTOR
- BRUCE KING DIRECTOR
- BRUCE KING MANAGING EMPLOYEE
- BRUCE KING MANAGING EMPLOYEE
- BRUCE KING DIRECTOR
- JOHN KIRK DIRECTOR
- JOHN KIRK DIRECTOR
- STEPHEN LEBLANC DIRECTOR
- STEPHEN LEBLANC DIRECTOR
- DOUGLAS LYON DIRECTOR
- DOUGLAS LYON DIRECTOR
- CAROL MAJEWSKI DIRECTOR
- CAROL MAJEWSKI DIRECTOR
- DAVID MARSHALL OFFICER
- DAVID MARSHALL DIRECTOR
- DAVID MARSHALL OFFICER
- DAVID MARSHALL DIRECTOR
- JANE RASTALLIS DIRECTOR
- JANE RASTALLIS DIRECTOR
- SUSAN REEVES OFFICER
- SUSAN REEVES OFFICER
- SUSAN REEVES DIRECTOR
- SUSAN REEVES DIRECTOR
- ROBERT REX DIRECTOR
- ROBERT REX DIRECTOR
- LAWRENCE SCHISSEL DIRECTOR
- LAWRENCE SCHISSEL DIRECTOR
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Fairview University Trans Serv | N/A | 5 |
| Langton Shores | N/A | 5 |
| Covenant Living of Golden Valley Care and Rehab Ctr | N/A | 5 |
| Capitol View Transitional Care Center | N/A | 5 |
| Maranatha Care Center | N/A | 4 |
| Hammond Health Services | N/A | 4 |
| Gables of Boutwells Landing | N/A | 5 |
| Norris Square | N/A | 5 |
| Waverly Gardens | N/A | 4 |
| Carondelet Village Care Center | N/A | 5 |
Related Analysis
Best Nursing Homes in NEW LONDON, NH
Compare WILLIAM P CLOUGH EXTENDED CARE CENTER to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact WILLIAM P CLOUGH EXTENDED CARE CENTER directly at 6035265312. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.