About Benefis Senior Services - Eastview
Benefis Senior Services - Eastview, located in GREAT FALLS, MT, is a non-profit organization that accepts Medicare and Medicaid.
Why Families Choose Benefis Senior Services - Eastview
Key Performance Indicators
- CMS Overall Rating 2 Stars
- Nursing Hours 3.79 hrs
- Safety Record Issues
Chain Affiliations & Network
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Benefis Senior Services - Eastview provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 2 |
|
| Health Inspection | 2 |
|
| Quality Measures | 4 |
|
| Staffing | 4 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 116 | Jun 19, 2025 |
| Weighted Average | 101 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 34.1% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 5.0% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 0.9% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 0.5% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 38.0% |
| Percentage of long-stay residents who lose too much weight (QM404) | 7.3% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 9.5% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 3.5% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 3.7% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 7.7% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 99.6% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 91.3% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.0% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 21.1% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 22.5% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 93.8% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 81.8% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 4.7% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 35.4% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 19.9% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 4 complaints
- 2024: 3 complaints
- 2025: 8 complaints
- Total: 15 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Dec 30, 2025 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. |
| Nov 19, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Nov 14, 2025 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. |
| Nov 14, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Nov 14, 2025 | Respond appropriately to all alleged violations. |
| Nov 14, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Jan 21, 2025 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Jan 21, 2025 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| Oct 30, 2024 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. |
| Oct 30, 2024 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. |
| Feb 21, 2024 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Jun 14, 2023 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Jun 14, 2023 | Respond appropriately to all alleged violations. |
| Jun 14, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jun 14, 2023 | Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents. |
Nearby Hospitals
BENEFIS HOSPITALS INC
GREAT FALLS, MT
GREAT FALLS CLINIC HOSPITAL
GREAT FALLS, MT
Owner & Operator Information
Business Entity
BENEFIS HOSPITALS INC
Ownership Structure
Management & Direction
- THOMAS ADDISON ADP OF THE SNF
- THOMAS ADDISON OPERATIONAL/MANAGERIAL CONTROL
- DEBRA AMMONDSON CORPORATE DIRECTOR
- JEFFREY BAKER CORPORATE DIRECTOR
- BENEFIS HEALTH SYSTEM INC. ADP OF THE SNF
- BENEFIS HEALTH SYSTEM INC. OPERATIONAL/MANAGERIAL CONTROL
- JUDY BORLAND CORPORATE DIRECTOR
- SHELIA BRADY ADP OF THE SNF
- SHELIA BRADY OPERATIONAL/MANAGERIAL CONTROL
- WILLIAM FERRIN CORPORATE DIRECTOR
- WILLIAM FERRIN CORPORATE OFFICER
- RAYN GINNATY ADP OF THE SNF
- RAYN GINNATY CORPORATE OFFICER
- RAYN GINNATY OPERATIONAL/MANAGERIAL CONTROL
- RAYN GINNATY CORPORATE DIRECTOR
- BRUCE HOULIHAN ADP OF THE SNF
- BRUCE HOULIHAN OPERATIONAL/MANAGERIAL CONTROL
- BRUCE HOULIHAN CORPORATE OFFICER
- HEATHER HOYER CORPORATE DIRECTOR
- LLEWELYN JONES CORPORATE DIRECTOR
- DAVID KREBS OPERATIONAL/MANAGERIAL CONTROL
- DAVID KREBS ADP OF THE SNF
- AMY LINDER ADP OF THE SNF
- AMY LINDER OPERATIONAL/MANAGERIAL CONTROL
- BRIAN LOUCKS CORPORATE OFFICER
- BRIAN LOUCKS CORPORATE DIRECTOR
- MELCHISEDEK MARGARIS CORPORATE DIRECTOR
- PHILLIP RICHARDS CORPORATE DIRECTOR
- MACKENZIE SLY OPERATIONAL/MANAGERIAL CONTROL
- MACKENZIE SLY ADP OF THE SNF
- DUSTIN STUART CORPORATE DIRECTOR
- GREGORY TIERNEY CORPORATE DIRECTOR
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Benefis Senior Services - Grandview | N/A | 5 |
| Benefis Senior Services - Westview | N/A | 1 |
| Park Place Transitional Care and Rehabilitation | N/A | 4 |
| Benefis Senior Services - Eastview | N/A | 2 |
Related Analysis
Best Nursing Homes in GREAT FALLS, MT
Compare Benefis Senior Services - Eastview to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Benefis Senior Services - Eastview directly at 4064555903. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.