About Copper Rock Healthcare
Copper Rock Healthcare, located in ROGERSVILLE, MO, is a non-profit organization that accepts Medicare and Medicaid.
Why Families Choose Copper Rock Healthcare
Key Performance Indicators
- CMS Overall Rating 2 Stars
- Nursing Hours 3.56 hrs
- Safety Record Clean
Chain Affiliations & Network
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Mixed Staffing Levels
Copper Rock Healthcare provides more care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 2 |
|
| Health Inspection | 2 |
|
| Quality Measures | 2 |
|
| Staffing | 2 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 116 | Jan 25, 2024 |
| Weighted Average | 99 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending Jun 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 30.8% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 12.8% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 3.1% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 1.1% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 13.0% |
| Percentage of long-stay residents who lose too much weight (QM404) | 2.6% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.0% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 2.5% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 1.9% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 6.9% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 96.2% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 74.6% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 1.7% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 15.4% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 32.5% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 97.2% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 19.0% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 3.8% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 27.2% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 7.1% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2024: 3 complaints
- 2025: 4 complaints
- 2026: 1 complaint
- Total: 8 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Sep 26, 2025 | Respond appropriately to all alleged violations. |
| May 16, 2025 | Provide safe, appropriate pain management for a resident who requires such services. |
| May 16, 2025 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| May 16, 2025 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Oct 04, 2024 | Ensure that residents are free from significant medication errors. |
| Jan 26, 2024 | Respond appropriately to all alleged violations. |
| Jan 26, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Jul 05, 2026 | Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility. |
Nearby Hospitals
COX MEDICAL CENTERS
SPRINGFIELD, MO
MERCY HOSPITAL SPRINGFIELD
SPRINGFIELD, MO
LAKELAND BEHAVIORAL HEALTH SYSTEM
SPRINGFIELD, MO
PERIMETER BEHAVIORAL HOSPITAL OF SPRINGFIELD
SPRINGFIELD, MO
Owner & Operator Information
Business Entity
WILLOW HEALTH CARE INC
Ownership Structure
Management & Direction
- SHIRLEY ALTER CORPORATE OFFICER
- MARY GREGORY CORPORATE OFFICER
- SHERRY MILLER CORPORATE OFFICER
- ROY PACE W-2 MANAGING EMPLOYEE
- ROY PACE CORPORATE OFFICER
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Cox Medical Centers Meyer Orthopedic and Surgical | N/A | 5 |
| Nixa Nursing and Rehab | N/A | 5 |
| Wilson's Creek Nursing and Rehab | N/A | 5 |
| Republic Nursing and Rehab | N/A | 5 |
| Ash Grove Healthcare Facility | N/A | 3 |
| Willard Care Center | N/A | 2 |
| Glenwood Healthcare | N/A | 3 |
| The Manor at Elfindale | N/A | 4 |
| The Maples Health and Rehabilitation | N/A | 4 |
| The Neighborhoods at Quail Creek | N/A | 3 |
Related Analysis
Best Nursing Homes in ROGERSVILLE, MO
Compare Copper Rock Healthcare to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Copper Rock Healthcare directly at 4172024606. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.