About Sunterra Springs Springfield
Sunterra Springs Springfield, located in SPRINGFIELD, MO, is a for-profit organization that accepts Medicare.
Why Families Choose Sunterra Springs Springfield
- More Nursing Time: Staff spends 3.93 hours per resident daily (National Avg: 3.87).
Key Performance Indicators
- CMS Overall Rating 3 Stars
- Nursing Hours 3.93 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the SUNTERRA SPRINGS network. This chain operates 4 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Above Average Staffing
Sunterra Springs Springfield provides more care hours than the state average and more than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 3 |
|
| Health Inspection | 2 |
|
| Quality Measures | 5 |
|
| Staffing | 3 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 102 | Jun 02, 2025 |
| Weighted Average | 100 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 30.8% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 8.6% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | N/A |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | N/A |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | N/A |
| Percentage of long-stay residents who lose too much weight (QM404) | N/A |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | N/A |
| Percentage of long-stay residents with a urinary tract infection (QM407) | N/A |
| Percentage of long-stay residents who have depressive symptoms (QM408) | N/A |
| Percentage of long-stay residents who were physically restrained (QM409) | N/A |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | N/A |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | N/A |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 71.3% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 1.1% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | N/A |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | N/A |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | N/A |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 54.4% |
| Percentage of long-stay residents with pressure ulcers (QM479) | N/A |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | N/A |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | N/A |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 4 complaints
- 2024: 2 complaints
- 2025: 2 complaints
- Total: 8 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Jul 11, 2025 | Provide safe, appropriate pain management for a resident who requires such services. |
| Apr 18, 2025 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Sep 19, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Sep 19, 2024 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Oct 11, 2023 | Protect each resident from the wrongful use of the resident's belongings or money. |
| Oct 11, 2023 | Ensure services provided by the nursing facility meet professional standards of quality. |
| Aug 03, 2023 | Ensure services provided by the nursing facility meet professional standards of quality. |
| Jul 14, 2023 | Ensure that residents are free from significant medication errors. |
Nearby Hospitals
COX MEDICAL CENTERS
SPRINGFIELD, MO
MERCY HOSPITAL SPRINGFIELD
SPRINGFIELD, MO
MERCY HOSPITAL AURORA
AURORA, MO
LAKELAND BEHAVIORAL HEALTH SYSTEM
SPRINGFIELD, MO
PERIMETER BEHAVIORAL HOSPITAL OF SPRINGFIELD
SPRINGFIELD, MO
Owner & Operator Information
Business Entity
SUNTERRA SPRINGFIELD OC LLC
Ownership Structure
Management & Direction
- NATHAN BANGERTE MANAGING CONTROL - GOVERNING BODY
- EDWARD BANGERTER MANAGING CONTROL - GOVERNING BODY
- JOHNATHAN BANGERTER MANAGING CONTROL - GOVERNING BODY
- BV PAC HOLDINGS LLC ADP OF THE SNF
- MEGAN DARBY MANAGING CONTROL - GOVERNING BODY
- DLB LEGACY LLC ADP OF THE SNF
- JASON GATHERUM MANAGING CONTROL - GOVERNING BODY
- JASON GATHERUM OPERATIONAL/MANAGERIAL CONTROL
- DEATRICE KELLOGG ADP OF THE SNF
- DEATRICE KELLOGG OPERATIONAL/MANAGERIAL CONTROL
- COURTNEY NEVES MANAGING CONTROL - GOVERNING BODY
- EULA RICHARDSON ADP OF THE SNF
- EULA RICHARDSON OPERATIONAL/MANAGERIAL CONTROL
- RMC ENTERPRISES LLC ADP OF THE SNF
- ROCKY MOUNTAIN CARE LLC ADP OF THE SNF
- KELLY SNOWBALL MANAGING CONTROL - GOVERNING BODY
- GARY STEVENS OPERATIONAL/MANAGERIAL CONTROL
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Cox Medical Centers Meyer Orthopedic and Rehab | N/A | 5 |
| Nixa Nursing and Rehab | N/A | 5 |
| Wilson's Creek Nursing and Rehab | N/A | 5 |
| Republic Nursing and Rehab | N/A | 5 |
| Ash Grove Healthcare Facility | N/A | 3 |
| Willard Care Center | N/A | 2 |
| The Manor at Elfindale | N/A | 4 |
| The Maples Health and Rehabilitation | N/A | 4 |
| The Neighborhoods at Quail Creek | N/A | 3 |
| Birch Pointe Health and Rehabilitation | N/A | 3 |
Related Analysis
Best Nursing Homes in SPRINGFIELD, MO
Compare Sunterra Springs Springfield to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Sunterra Springs Springfield directly at 4177208050. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.