About Windsor Estates of St Charles
Windsor Estates Of St Charles, located in SAINT CHARLES, MO, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Windsor Estates of St Charles
Key Performance Indicators
- CMS Overall Rating 1 Stars
- Nursing Hours 3.59 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the TUTERA SENIOR LIVING & HEALTH CARE network. This chain operates 26 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Mixed Staffing Levels
Windsor Estates of St Charles provides more care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 1 |
|
| Health Inspection | 1 |
|
| Quality Measures | 2 |
|
| Staffing | 1 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 196 | Mar 21, 2024 |
| Weighted Average | 297 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 32.6% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 13.6% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | N/A |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | N/A |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 7.6% |
| Percentage of long-stay residents who lose too much weight (QM404) | 1.5% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.0% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.4% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 21.4% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 3.8% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 67.2% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 34.6% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.0% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 9.6% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 31.1% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 93.8% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 64.9% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 10.0% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 16.2% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 15.2% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 10 complaints
- 2024: 7 complaints
- 2025: 13 complaints
- 2026: 2 complaints
- Total: 32 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Jan 19, 2026 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Jan 19, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Oct 01, 2025 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Oct 01, 2025 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Oct 01, 2025 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Aug 27, 2025 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Aug 27, 2025 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| Jun 12, 2025 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Jun 12, 2025 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| May 21, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| May 21, 2025 | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. |
| May 21, 2025 | Keep all essential equipment working safely. |
| May 21, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| Mar 19, 2025 | Ensure services provided by the nursing facility meet professional standards of quality. |
| Mar 03, 2025 | Make sure that a working call system is available in each resident's bathroom and bathing area. |
| Oct 10, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Aug 12, 2024 | Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide. |
| Jul 18, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| May 05, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| May 05, 2024 | Respond appropriately to all alleged violations. |
| Jan 31, 2024 | Provide and implement an infection prevention and control program. |
| Jan 31, 2024 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Dec 15, 2023 | Provide safe, appropriate pain management for a resident who requires such services. |
| Dec 15, 2023 | Provide safe, appropriate pain management for a resident who requires such services. |
| Nov 15, 2023 | Inspect, test, and maintain automatic sprinkler systems. |
| Nov 15, 2023 | Provide enough food/fluids to maintain a resident's health. |
| Nov 15, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Nov 15, 2023 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Nov 15, 2023 | Ensure services provided by the nursing facility meet professional standards of quality. |
| Jul 31, 2023 | Provide at least one room set aside to use as a resident dining room and for activities, that is a good size, with good lighting, air flow and furniture. |
| Jul 31, 2023 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. |
| Jun 18, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
Nearby Hospitals
SSM HEALTH SAINT LOUIS UNIVERSITY HOSPITAL
SAINT LOUIS, MO
GATEWAY REGIONAL MEDICAL CENTER
GRANITE CITY, IL
MERCY HOSPITAL SOUTH
SAINT LOUIS, MO
SSM HEALTH ST MARY'S HOSPITAL - ST LOUIS
SAINT LOUIS, MO
ST LUKES DES PERES HOSPITAL
ST LOUIS, MO
SSM ST JOSEPH HOSPITAL WEST
LAKE SAINT LOUIS, MO
JERSEY COMMUNITY HOSPITAL
JERSEYVILLE, IL
BARNES-JEWISH ST PETERS HOSPITAL
SAINT PETERS, MO
SSM ST JOSEPH HEALTH CENTER
SAINT CHARLES, MO
MERCY HOSPITAL ST LOUIS
SAINT LOUIS, MO
BARNES JEWISH HOSPITAL
SAINT LOUIS, MO
ST LUKES HOSPITAL
CHESTERFIELD, MO
OSF SAINT ANTHONY'S HEALTH CENTER
ALTON, IL
PROGRESS WEST HOSPITAL
OFALLON, MO
CHRISTIAN HOSPITAL NORTHEAST
SAINT LOUIS, MO
SSM ST CLARE HEALTH CENTER
FENTON, MO
ALTON MEMORIAL HOSPITAL
ALTON, IL
SSM HEALTH DEPAUL HOSPITAL ST LOUIS
BRIDGETON, MO
MISSOURI BAPTIST MEDICAL CENTER
SAINT LOUIS, MO
BARNES-JEWISH WEST COUNTY HOSPITAL
CREVE COEUR, MO
Owner & Operator Information
Business Entity
ST CHARLES OPCO LLC
Ownership Structure
- JOSEPH CHARLES TUTERA 2013 FAMILY IRREVOCIABLE TRUST AGREEMENT Direct: 13%
- MARIAN OLANDER TUTERA 2020 MRTL TR Direct: 6%
- ST CHARLES HOLDCO HOLDINGS LLC Direct: 20%
Management & Direction
- KILEY BROOKS CORPORATE OFFICER
- KILEY BROOKS OPERATIONAL/MANAGERIAL CONTROL
- JOSEPH TUTERA CORPORATE OFFICER
- WALNUT CREEK MANAGEMENT COMPANY LLC OPERATIONAL/MANAGERIAL CONTROL
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Mason Pointe Care Center | N/A | 5 |
| Lutheran Senior Services at Meramec Bluffs | N/A | 5 |
| Garden View Care Center at Dougherty Ferry | N/A | 3 |
| Delmar Gardens of Meramec Valley | N/A | 5 |
| Christian Extended Care and Rehabilitation | N/A | 5 |
| Delmar Gardens South | N/A | 5 |
| Aberdeen Heights | N/A | 5 |
| Bethesda Southgate | N/A | 5 |
| Lutheran Convalescent Home | N/A | 5 |
| Nhc Healthcare, St Charles | N/A | 5 |
Related Analysis
Best Nursing Homes in SAINT CHARLES, MO
Compare Windsor Estates of St Charles to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Windsor Estates of St Charles directly at 6369464966. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.