About Sunplex Sub-Acute Center
Sunplex Sub-acute Center, located in OCEAN SPRINGS, MS, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Sunplex Sub-Acute Center
Key Performance Indicators
- CMS Overall Rating 1 Stars
- Nursing Hours 3.69 hrs
- Safety Record Issues
Chain Affiliations & Network
This facility is part of the COMMUNITY ELDERCARE SERVICES network. This chain operates 17 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Sunplex Sub-Acute Center provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 1 |
|
| Health Inspection | 1 |
|
| Quality Measures | 1 |
|
| Staffing | 2 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 743 | Oct 28, 2025 |
| Weighted Average | 717 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | N/A |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | N/A |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | N/A |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | N/A |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 23.0% |
| Percentage of long-stay residents who lose too much weight (QM404) | 3.8% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 1.6% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 2.4% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 2.8% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 0.0% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 83.7% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 58.1% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 1.1% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 37.7% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 17.2% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 92.9% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 51.2% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 9.7% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 25.7% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 12.3% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 10 complaints
- 2024: 2 complaints
- 2025: 8 complaints
- 2026: 1 complaint
- Total: 21 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Nov 14, 2025 | Provide and implement an infection prevention and control program. |
| Nov 14, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Nov 14, 2025 | Have a plan that describes the process for conducting QAPI and QAA activities. |
| Nov 14, 2025 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. |
| Nov 14, 2025 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| Nov 11, 2025 | Protect each resident from the wrongful use of the resident's belongings or money. |
| Feb 13, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Feb 13, 2025 | Have a plan that describes the process for conducting QAPI and QAA activities. |
| Oct 23, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Apr 25, 2024 | Ensure that residents are free from significant medication errors. |
| Oct 24, 2023 | Provide safe, appropriate dialysis care/services for a resident who requires such services. |
| Oct 24, 2023 | Ensure that residents are free from significant medication errors. |
| Oct 24, 2023 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| Oct 24, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Oct 24, 2023 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Oct 24, 2023 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Oct 24, 2023 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Oct 24, 2023 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Sep 19, 2023 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. |
| Sep 19, 2023 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. |
| Jun 21, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
Nearby Hospitals
Memorial Hospital Biloxi
BILOXI, MS
SINGING RIVER HEALTH SYSTEM
PASCAGOULA, MS
SINGING RIVER GULFPORT
GULFPORT, MS
MEMORIAL HOSPITAL AT GULFPORT
GULFPORT, MS
VA GULF COAST HEALTHCARE SYSTEM
BILOXI, MS
81st Medical Group (Keesler AFB)
Biloxi, MS
OCEANS BEHAVIORAL HOSPITAL- BILOXI
BILOXI, MS
Owner & Operator Information
Business Entity
CLC OF OCEAN SPRINGS, LLC
Ownership Structure
Management & Direction
- BRITTANY CARTER OPERATIONAL/MANAGERIAL CONTROL
- BRITTANY CARTER ADP OF THE SNF
- COMMUNITY ELDERCARE SERVICES LLC OPERATIONAL/MANAGERIAL CONTROL
- COMMUNITY ELDERCARE SERVICES LLC ADP OF THE SNF
- COMMUNITY LIVING CENTERS LLC ADP OF THE SNF
- RICK HOOVER OPERATIONAL/MANAGERIAL CONTROL
- RICK HOOVER ADP OF THE SNF
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Driftwood Nursing Center | N/A | 3 |
| Singing River Skilled Nursing Facility | N/A | 5 |
| River Chase Village | N/A | 3 |
| Lakeview Nursing Center | N/A | 3 |
| Diversicare of Moss Point | N/A | 3 |
| Greenbriar Nursing Center | N/A | 2 |
| Plaza Community Living Center | N/A | 1 |
| Ocean Springs Health and Rehabilitation Center | N/A | 1 |
| The Pillars of Biloxi | N/A | 1 |
| Coastal Health and Rehabilitation Center | N/A | 1 |
Related Analysis
Best Nursing Homes in OCEAN SPRINGS, MS
Compare Sunplex Sub-Acute Center to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Sunplex Sub-Acute Center directly at 2288751177. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.