About Heritage Manor
Heritage Manor, located in CHISHOLM, MN, is a non-profit organization that accepts Medicare and Medicaid.
Why Families Choose Heritage Manor
Key Performance Indicators
- CMS Overall Rating 1 Stars
- Nursing Hours 3.43 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the ST. FRANCIS HEALTH SERVICES network. This chain operates 14 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Heritage Manor provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 1 |
|
| Health Inspection | 1 |
|
| Quality Measures | 1 |
|
| Staffing | 4 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 186 | Jun 26, 2025 |
| Weighted Average | 144 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 22.4% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 27.1% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | N/A |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | N/A |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 24.0% |
| Percentage of long-stay residents who lose too much weight (QM404) | 9.9% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 3.2% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 7.6% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 0.0% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 7.4% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 100.0% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 98.7% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 3.4% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 34.4% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 18.7% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 100.0% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 97.1% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 5.8% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 33.6% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 20.2% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2024: 1 complaint
- 2025: 1 complaint
- Total: 2 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Aug 20, 2025 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| Jul 01, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
Nearby Hospitals
RANGE REGIONAL HEALTH SERVICES
HIBBING, MN
ESSENTIA HEALTH VIRGINIA
VIRGINIA, MN
COOK HOSPITAL
COOK, MN
Owner & Operator Information
Business Entity
CHISHOLM HEALTH CENTER
Ownership Structure
Management & Direction
- EMILY ANDERSON ADP OF THE SNF
- EMILY ANDERSON OPERATIONAL/MANAGERIAL CONTROL
- CURTIS BACH CORPORATE DIRECTOR
- CURTIS BACH ADP OF THE SNF
- CURTIS BACH CORPORATE OFFICER
- CURTIS BACH OPERATIONAL/MANAGERIAL CONTROL
- SHELLEY BARNARD ADP OF THE SNF
- ESA BAY ADP OF THE SNF
- ESA BAY OPERATIONAL/MANAGERIAL CONTROL
- BIG STONE THERAPIES INC ADP OF THE SNF
- BIG STONE THERAPIES INC OPERATIONAL/MANAGERIAL CONTROL
- ROSANNE BLEVINS OPERATIONAL/MANAGERIAL CONTROL
- ROSANNE BLEVINS ADP OF THE SNF
- AMANDA BURROWS OPERATIONAL/MANAGERIAL CONTROL
- AMANDA BURROWS ADP OF THE SNF
- MEGAN CASPERS ADP OF THE SNF
- MEGAN CASPERS OPERATIONAL/MANAGERIAL CONTROL
- JEFFREY COPEMAN ADP OF THE SNF
- JEFFREY COPEMAN OPERATIONAL/MANAGERIAL CONTROL
- DANIEL DRIPPS CORPORATE DIRECTOR
- DANIEL DRIPPS ADP OF THE SNF
- DANIEL DRIPPS OPERATIONAL/MANAGERIAL CONTROL
- DOUGLAS EHLERS ADP OF THE SNF
- DOUGLAS EHLERS CORPORATE DIRECTOR
- DOUGLAS EHLERS OPERATIONAL/MANAGERIAL CONTROL
- EIDE BAILLY LLP OPERATIONAL/MANAGERIAL CONTROL
- EIDE BAILLY LLP ADP OF THE SNF
- JENNIFER GOODNOUGH ADP OF THE SNF
- JENNIFER GOODNOUGH CORPORATE DIRECTOR
- JENNIFER GOODNOUGH OPERATIONAL/MANAGERIAL CONTROL
- TOMOTHY GRAMM CORPORATE DIRECTOR
- TOMOTHY GRAMM OPERATIONAL/MANAGERIAL CONTROL
- TOMOTHY GRAMM ADP OF THE SNF
- MICHELLE HANNEKEN ADP OF THE SNF
- MICHELLE HANNEKEN OPERATIONAL/MANAGERIAL CONTROL
- ROXANNE HEJHAL ADP OF THE SNF
- ROXANNE HEJHAL OPERATIONAL/MANAGERIAL CONTROL
- REED HOFMANN OPERATIONAL/MANAGERIAL CONTROL
- REED HOFMANN ADP OF THE SNF
- ELISABETH INCONTRO OPERATIONAL/MANAGERIAL CONTROL
- ELISABETH INCONTRO ADP OF THE SNF
- MATTHEW JUST ADP OF THE SNF
- MATTHEW JUST OPERATIONAL/MANAGERIAL CONTROL
- MICHAEL LAIR CORPORATE DIRECTOR
- MICHAEL LAIR ADP OF THE SNF
- MICHAEL LAIR OPERATIONAL/MANAGERIAL CONTROL
- STEVEN LIENEMANN ADP OF THE SNF
- STEVEN LIENEMANN CORPORATE DIRECTOR
- STEVEN LIENEMANN OPERATIONAL/MANAGERIAL CONTROL
- JOHN LUETMER OPERATIONAL/MANAGERIAL CONTROL
- JOHN LUETMER ADP OF THE SNF
- JOHN LUETMER CORPORATE DIRECTOR
- JINA MARLOW ADP OF THE SNF
- JINA MARLOW OPERATIONAL/MANAGERIAL CONTROL
- CINDY MCGRAW ADP OF THE SNF
- CINDY MCGRAW OPERATIONAL/MANAGERIAL CONTROL
- PATRICK NELSON CORPORATE DIRECTOR
- PATRICK NELSON ADP OF THE SNF
- PATRICK NELSON OPERATIONAL/MANAGERIAL CONTROL
- CAMILLA PETERSON-DEVRIES ADP OF THE SNF
- CAMILLA PETERSON-DEVRIES CORPORATE DIRECTOR
- CAMILLA PETERSON-DEVRIES CORPORATE OFFICER
- CAMILLA PETERSON-DEVRIES OPERATIONAL/MANAGERIAL CONTROL
- AMY RAUSCH ADP OF THE SNF
- CAROL RAW ADP OF THE SNF
- CAROL RAW CORPORATE DIRECTOR
- CAROL RAW CORPORATE OFFICER
- CAROL RAW OPERATIONAL/MANAGERIAL CONTROL
- LAURA RENTZ OPERATIONAL/MANAGERIAL CONTROL
- LAURA RENTZ CORPORATE DIRECTOR
- LAURA RENTZ ADP OF THE SNF
- MARK RENTZ OPERATIONAL/MANAGERIAL CONTROL
- MARK RENTZ ADP OF THE SNF
- PAUL RENTZ OPERATIONAL/MANAGERIAL CONTROL
- PAUL RENTZ CORPORATE DIRECTOR
- PAUL RENTZ ADP OF THE SNF
- SHANE ROCHE ADP OF THE SNF
- SHANE ROCHE OPERATIONAL/MANAGERIAL CONTROL
- BENJAMIN RYAN OPERATIONAL/MANAGERIAL CONTROL
- BENJAMIN RYAN ADP OF THE SNF
- GEOFFRY RYAN ADP OF THE SNF
- GEOFFRY RYAN OPERATIONAL/MANAGERIAL CONTROL
- TODD SCHNEIDER OPERATIONAL/MANAGERIAL CONTROL
- TODD SCHNEIDER CORPORATE DIRECTOR
- TODD SCHNEIDER ADP OF THE SNF
- ST. FRANCIS HEALTH SERVICES OF MORRIS INC OPERATIONAL/MANAGERIAL CONTROL
- ST. FRANCIS HEALTH SERVICES OF MORRIS INC ADP OF THE SNF
- KELSEY STOCK OPERATIONAL/MANAGERIAL CONTROL
- KELSEY STOCK ADP OF THE SNF
- RENEE THOMPSON OPERATIONAL/MANAGERIAL CONTROL
- RENEE THOMPSON ADP OF THE SNF
- APRIL TOMOSON ADP OF THE SNF
- APRIL TOMOSON OPERATIONAL/MANAGERIAL CONTROL
- GLENDA TOWNLEY ADP OF THE SNF
- GLENDA TOWNLEY OPERATIONAL/MANAGERIAL CONTROL
- AMY WALKER ADP OF THE SNF
- AMY WALKER OPERATIONAL/MANAGERIAL CONTROL
- LORRAINE WIESE ADP OF THE SNF
- LORRAINE WIESE CORPORATE DIRECTOR
- LORRAINE WIESE OPERATIONAL/MANAGERIAL CONTROL
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Essentia Health Virginia Care Cent | N/A | 5 |
| Cook Community Hospital C and nc | N/A | 3 |
| Cornerstone Villa | N/A | 3 |
| The Waterview Woods LLC | N/A | 1 |
| Guardian Angels Health and Rehab Center | N/A | 2 |
| Heritage Manor | N/A | 1 |
| The Waterview Pines LLC | N/A | 1 |
Related Analysis
Best Nursing Homes in CHISHOLM, MN
Compare Heritage Manor to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Heritage Manor directly at 2182545765. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.