About Optalis Health and Rehabilitation of Sterling Heig
Optalis Health And Rehabilitation Of Sterling Heig, located in Sterling Heights, MI, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Optalis Health and Rehabilitation of Sterling Heig
- More Nursing Time: Staff spends 4.13 hours per resident daily (National Avg: 3.87).
Key Performance Indicators
- CMS Overall Rating 3 Stars
- Nursing Hours 4.13 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the OPTALIS HEALTH & REHABILITATION network. This chain operates 37 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Above Average Staffing
Optalis Health and Rehabilitation of Sterling Heig provides more care hours than the state average and more than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 3 |
|
| Health Inspection | 2 |
|
| Quality Measures | 5 |
|
| Staffing | 3 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 116 | Jun 25, 2025 |
| Weighted Average | 107 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 20.8% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 5.4% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 0.7% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 0.8% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 10.6% |
| Percentage of long-stay residents who lose too much weight (QM404) | 1.6% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.7% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 2.8% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 6.4% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 2.8% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 99.6% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 99.5% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.8% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 20.6% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 18.0% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 86.0% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 85.1% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 3.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 34.0% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 16.6% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 4 complaints
- 2024: 9 complaints
- 2025: 14 complaints
- 2026: 2 complaints
- Total: 29 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Jan 28, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jan 28, 2026 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. |
| Aug 12, 2025 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Aug 01, 2025 | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. |
| Aug 01, 2025 | Provide and implement an infection prevention and control program. |
| Aug 01, 2025 | Dispose of garbage and refuse properly. |
| Aug 01, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| Aug 01, 2025 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| Aug 01, 2025 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| Aug 01, 2025 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
| Aug 01, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Aug 01, 2025 | Provide activities to meet all resident's needs. |
| Aug 01, 2025 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Aug 01, 2025 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| Aug 01, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Apr 25, 2025 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Nov 29, 2024 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Nov 29, 2024 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Sep 07, 2024 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Jun 07, 2024 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. |
| Apr 08, 2024 | Give the resident's representative the ability to exercise the resident's rights. |
| Apr 08, 2024 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. |
| Apr 08, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Feb 09, 2024 | Provide enough food/fluids to maintain a resident's health. |
| Feb 09, 2024 | Provide or get specialized rehabilitative services as required for a resident. |
| Dec 18, 2023 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Dec 18, 2023 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Oct 27, 2023 | Ensure that residents are free from significant medication errors. |
| Oct 27, 2023 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
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Owner & Operator Information
Business Entity
OPTALIS STERLING HEIGHTS OPCO LLC
Ownership Structure
- OM HOLDCO 5 LLC Direct: 100%
- OPTALIS LP INVESTORS 5 LLC Indirect
Management & Direction
- KEVIN CHARLES BANDUR ADP OF THE SNF
- KEVIN CHARLES BANDUR OPERATIONAL/MANAGERIAL CONTROL
- CLIFTONLARSONALLEN LLP ADP OF THE SNF
- MARIANNE CONNER ADP OF THE SNF
- CHARLES DUNN INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF
- CARRIE ANN KENNY OPERATIONAL/MANAGERIAL CONTROL
- OPTUM MANAGEMENT SOLUTIONS. INC OPERATIONAL/MANAGERIAL CONTROL
- OPTUM MANAGEMENT SOLUTIONS. INC ADP OF THE SNF
- SETH PARKER ADP OF THE SNF
- SETH PARKER OPERATIONAL/MANAGERIAL CONTROL
- RAJAN PATEL OPERATIONAL/MANAGERIAL CONTROL
- RAJAN PATEL MANAGING CONTROL - GOVERNING BODY
- SCHLAUPITZ MADHAVAN ADP OF THE SNF
- HEMANT SHAH INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF
- ROBERT SHARON OPERATIONAL/MANAGERIAL CONTROL
- ROBERT SHARON MANAGING CONTROL - GOVERNING BODY
- ROBERT SHARON ADP OF THE SNF
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Michigan Veterans Home of Chesterfield Township | N/A | 5 |
| Medilodge of Plymouth | N/A | 5 |
| Lourdes Rehabilitation and Healthcare Center | N/A | 5 |
| Bellbrook | N/A | 5 |
| Lakepointe Senior Care and Rehabilitation Center | N/A | 5 |
| West Oaks Senior Care and Rehab Center | N/A | 5 |
| Medilodge of Haggerty Road | N/A | 3 |
| Shelby Crossing Health Campus | N/A | 5 |
| Oakpointe Senior Care and Rehab Center | N/A | 5 |
| Fraser Villa | N/A | 5 |
Related Analysis
Best Nursing Homes in Sterling Heights, MI
Compare Optalis Health and Rehabilitation of Sterling Heig to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Optalis Health and Rehabilitation of Sterling Heig directly at 5862749044. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.