About Optalis Health and Rehabilitation of Troy
Optalis Health And Rehabilitation Of Troy, located in Troy, MI, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Optalis Health and Rehabilitation of Troy
- More Nursing Time: Staff spends 4.19 hours per resident daily (National Avg: 3.87).
Key Performance Indicators
- CMS Overall Rating 2 Stars
- Nursing Hours 4.19 hrs
- Safety Record Issues
Chain Affiliations & Network
This facility is part of the OPTALIS HEALTH & REHABILITATION network. This chain operates 37 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Above Average Staffing
Optalis Health and Rehabilitation of Troy provides more care hours than the state average and more than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 2 |
|
| Health Inspection | 1 |
|
| Quality Measures | 5 |
|
| Staffing | 2 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 136 | Mar 11, 2026 |
| Weighted Average | 178 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 18.5% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 5.5% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 2.1% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 1.8% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 15.8% |
| Percentage of long-stay residents who lose too much weight (QM404) | 12.4% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.0% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.0% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 13.3% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 2.6% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 99.3% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 98.1% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 1.6% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 13.7% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 24.0% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 100.0% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 97.0% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 4.7% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 26.8% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 27.5% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 4 complaints
- 2024: 15 complaints
- 2025: 16 complaints
- 2026: 5 complaints
- Total: 40 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Apr 02, 2026 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Apr 02, 2026 | Ensure services provided by the nursing facility meet professional standards of quality. |
| Apr 02, 2026 | Provide activities to meet all resident's needs. |
| Mar 26, 2026 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Jan 22, 2026 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Nov 30, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Nov 30, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Nov 30, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Nov 18, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Nov 18, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jul 16, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| May 06, 2025 | Provide enough food/fluids to maintain a resident's health. |
| May 06, 2025 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| May 06, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| May 06, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| May 06, 2025 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| May 06, 2025 | Provide medically-related social services to help each resident achieve the highest possible quality of life. |
| May 06, 2025 | Respond appropriately to all alleged violations. |
| May 06, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| May 06, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Mar 06, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Dec 28, 2024 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Nov 20, 2024 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. |
| Nov 20, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Nov 20, 2024 | Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. |
| Oct 22, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Oct 15, 2024 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. |
| Aug 23, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Aug 23, 2024 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Aug 23, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Aug 23, 2024 | Provide safe and appropriate respiratory care for a resident when needed. |
| Jul 11, 2024 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted |
| Jul 11, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Jun 06, 2024 | Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. |
| Jun 06, 2024 | Provide timely, quality laboratory services/tests to meet the needs of residents. |
| Jun 06, 2024 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. |
| Nov 15, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Oct 20, 2023 | Ensure services provided by the nursing facility meet professional standards of quality. |
| Oct 20, 2023 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Oct 20, 2023 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
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Owner & Operator Information
Business Entity
OPTALIS TROY OPCO LLC
Ownership Structure
- OM HOLDCO 5 LLC Direct: 100%
- OPTALIS LP INVESTORS 5 LLC Indirect
Management & Direction
- CLIFTONLARSONALLEN LLP ADP OF THE SNF
- MARIANNE CONNER ADP OF THE SNF
- CHARLES DUNN INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF
- CATHERINE ANN HUBERT ADP OF THE SNF
- CATHERINE ANN HUBERT OPERATIONAL/MANAGERIAL CONTROL
- OPTUM MANAGEMENT SOLUTIONS. INC OPERATIONAL/MANAGERIAL CONTROL
- OPTUM MANAGEMENT SOLUTIONS. INC ADP OF THE SNF
- SETH PARKER ADP OF THE SNF
- SETH PARKER OPERATIONAL/MANAGERIAL CONTROL
- RAJAN PATEL MANAGING CONTROL - GOVERNING BODY
- RAJAN PATEL OPERATIONAL/MANAGERIAL CONTROL
- SHARRIA M. REED OPERATIONAL/MANAGERIAL CONTROL
- SCHLAUPITZ MADHAVAN ADP OF THE SNF
- HEMANT SHAH INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF
- ROBERT SHARON OPERATIONAL/MANAGERIAL CONTROL
- ROBERT SHARON MANAGING CONTROL - GOVERNING BODY
- ROBERT SHARON ADP OF THE SNF
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Michigan Veterans Home of Chesterfield Township | N/A | 5 |
| The Neighborhoods of White Lake | N/A | 5 |
| Medilodge of Plymouth | N/A | 5 |
| Lourdes Rehabilitation and Healthcare Center | N/A | 5 |
| Bellbrook | N/A | 5 |
| Lakepointe Senior Care and Rehabilitation Center | N/A | 5 |
| West Oaks Senior Care and Rehab Center | N/A | 5 |
| Shelby Crossing Health Campus | N/A | 5 |
| Medilodge of Haggerty Road | N/A | 3 |
| Fraser Villa | N/A | 5 |
Related Analysis
Best Nursing Homes in Troy, MI
Compare Optalis Health and Rehabilitation of Troy to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Optalis Health and Rehabilitation of Troy directly at 2487294400. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.