Optalis Health and Rehabilitation of Troy

Troy, MI • CMS Certification: 235626

  • Date Updated: May 01, 2026
  • Overall Rating: 2 Stars
  • Address: 925 W South Blvd, Troy MI 48085
  • Phone: 2487294400

About Optalis Health and Rehabilitation of Troy

Optalis Health And Rehabilitation Of Troy, located in Troy, MI, is a for-profit organization that accepts Medicare and Medicaid.

Why Families Choose Optalis Health and Rehabilitation of Troy

  • More Nursing Time: Staff spends 4.19 hours per resident daily (National Avg: 3.87).

Key Performance Indicators

  • CMS Overall Rating 2 Stars
  • Nursing Hours 4.19 hrs
  • Safety Record Issues

Chain Affiliations & Network

This facility is part of the OPTALIS HEALTH & REHABILITATION network. This chain operates 37 facilities.

Chain Performance Overview

Inspection
1.8
Staffing
2.6
Quality
4.5

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Nursing Staff Analysis

Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).

Above Average Staffing

Optalis Health and Rehabilitation of Troy provides more care hours than the state average and more than the national average.

Registered Nurses (RN)

0.44 hrs/day
State: 0.76 US: 0.68
Case Mix Adj: 0.71
Quality Adj: 0.41

Licensed Practical Nurses

2.12 hrs/day
State: 1.65 US: 1.54
Case Mix Adj: 0.90
Quality Adj: 1.60

Certified Assistants

2.07 hrs/day
State: 2.33 US: 2.33
Case Mix Adj: 2.44
Quality Adj: 1.97

CMS Quality Ratings

Category Rating Stars
Overall Rating 2
Health Inspection 1
Quality Measures 5
Staffing 2

Health Inspection History

Inspection Cycle Score Date
Cycle 1 (Most Recent) 136 Mar 11, 2026
Weighted Average 178 Combined Score
Lower scores are better. Scores are based on health inspections and complaint investigations.

Detailed Quality Measures

Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.

Medicare claims-based measures

Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.

Measure Rate
Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) 18.5%
Percentage of short-stay residents who had an outpatient emergency depar... (QM522) 5.5%
Number of hospitalizations per 1000 long-stay resident days (QM551) 2.1%
Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) 1.8%

MDS-based measures

Resident assessment data; often used for long-stay care quality.

Measure Rate
Percentage of long-stay residents whose need for help with daily activit... (QM401) 15.8%
Percentage of long-stay residents who lose too much weight (QM404) 12.4%
Percentage of long-stay residents with a catheter inserted and left in t... (QM406) 0.0%
Percentage of long-stay residents with a urinary tract infection (QM407) 0.0%
Percentage of long-stay residents who have depressive symptoms (QM408) 13.3%
Percentage of long-stay residents who were physically restrained (QM409) 0.0%
Percentage of long-stay residents experiencing one or more falls with ma... (QM410) 2.6%
Percentage of long-stay residents assessed and appropriately given the p... (QM415) 99.3%
Percentage of short-stay residents assessed and appropriately given the... (QM430) 98.1%
Percentage of short-stay residents who newly received an antipsychotic m... (QM434) 1.6%
Percentage of long-stay residents whose ability to walk independently wo... (QM451) 13.7%
Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) 24.0%
Percentage of long-stay residents assessed and appropriately given the s... (QM454) 100.0%
Percentage of short-stay residents who were assessed and appropriately g... (QM472) 97.0%
Percentage of long-stay residents with pressure ulcers (QM479) 4.7%
Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) 26.8%
Percentage of long-stay residents who received an antipsychotic medicati... (QM481) 27.5%

Complaints & Deficiencies

Complaint History by Year

This chart shows the number of complaints filed each year.

Summary:

  • 2023: 4 complaints
  • 2024: 15 complaints
  • 2025: 16 complaints
  • 2026: 5 complaints
  • Total: 40 complaints on record

Recent Complaints (Since Jan 2023)

Date Description
Apr 02, 2026 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Apr 02, 2026 Ensure services provided by the nursing facility meet professional standards of quality.
Apr 02, 2026 Provide activities to meet all resident's needs.
Mar 26, 2026 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Jan 22, 2026 Provide appropriate treatment and care according to orders, resident?s preferences and goals.
Nov 30, 2025 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Nov 30, 2025 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Nov 30, 2025 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nov 18, 2025 Provide appropriate treatment and care according to orders, resident?s preferences and goals.
Nov 18, 2025 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jul 16, 2025 Provide appropriate treatment and care according to orders, resident?s preferences and goals.
May 06, 2025 Provide enough food/fluids to maintain a resident's health.
May 06, 2025 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
May 06, 2025 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
May 06, 2025 Provide appropriate treatment and care according to orders, resident?s preferences and goals.
May 06, 2025 Provide care and assistance to perform activities of daily living for any resident who is unable.
May 06, 2025 Provide medically-related social services to help each resident achieve the highest possible quality of life.
May 06, 2025 Respond appropriately to all alleged violations.
May 06, 2025 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
May 06, 2025 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Mar 06, 2025 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Dec 28, 2024 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Nov 20, 2024 Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Nov 20, 2024 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Nov 20, 2024 Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Oct 22, 2024 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Oct 15, 2024 Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Aug 23, 2024 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Aug 23, 2024 Provide care and assistance to perform activities of daily living for any resident who is unable.
Aug 23, 2024 Provide appropriate treatment and care according to orders, resident?s preferences and goals.
Aug 23, 2024 Provide safe and appropriate respiratory care for a resident when needed.
Jul 11, 2024 Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Jul 11, 2024 Provide appropriate treatment and care according to orders, resident?s preferences and goals.
Jun 06, 2024 Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Jun 06, 2024 Provide timely, quality laboratory services/tests to meet the needs of residents.
Jun 06, 2024 Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Nov 15, 2023 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Oct 20, 2023 Ensure services provided by the nursing facility meet professional standards of quality.
Oct 20, 2023 Provide appropriate treatment and care according to orders, resident?s preferences and goals.
Oct 20, 2023 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Note: Table shows only complaints filed since Jan 1, 2023. See chart for historical trends.

Owner & Operator Information

Business Entity

OPTALIS TROY OPCO LLC

Ownership Structure

Management & Direction

Associated Doctors

No associated doctor information available.

Related Analysis

Best Nursing Homes in Troy, MI

Compare Optalis Health and Rehabilitation of Troy to the top-rated facilities in the area.

Ownership Details

Complete list of registered owners, including direct and indirect ownership.

Noted Deficiencies

Detailed history of deficiencies with descriptions and correction dates.

Nursing Hours Analysis

Detailed breakdown of staffing hours per resident by role.

Frequently Asked Questions

Optalis Health and Rehabilitation of Troy has a 2-star CMS overall rating out of 5, which indicates care quality that may need improvement. The nursing staff spends 4.19 hours per resident daily, compared to the national average of 3.87 hours.

Optalis Health and Rehabilitation of Troy is certified to accept Medicare and Medicaid and provides comprehensive nursing home services including:
  • Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
  • Long-term Residential Care: Assistance with daily living activities for extended stays
  • Short-term Rehabilitation: Recovery services after hospital stays or surgeries
  • Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
The facility has 160 certified beds.

Optalis Health and Rehabilitation of Troy accepts Medicare and Medicaid, which helps cover costs for eligible residents. Specific pricing varies based on:
  • Level of care needed (skilled nursing vs. long-term care)
  • Room type (private vs. semi-private)
  • Insurance coverage (Medicare, Medicaid, private insurance)
  • Length of stay and specific services required

For current rates and to discuss payment options, contact Optalis Health and Rehabilitation of Troy directly at 2487294400. Their admissions team can help determine coverage and out-of-pocket expenses.

When visiting Optalis Health and Rehabilitation of Troy, pay attention to these important factors:

Environment & Cleanliness

  • Overall cleanliness and odors
  • Resident room conditions
  • Common area maintenance
  • Safety features and accessibility

Staff & Care Quality

  • Staff-to-resident ratios
  • How staff interact with residents
  • Response time to resident needs
  • Staff knowledge and professionalism

Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.

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