About The Orchards at Niles
The Orchards At Niles, located in Niles, MI, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose The Orchards at Niles
Key Performance Indicators
- CMS Overall Rating 1 Stars
- Nursing Hours 3.46 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the THE ORCHARDS MICHIGAN network. This chain operates 14 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
The Orchards at Niles provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 1 |
|
| Health Inspection | 1 |
|
| Quality Measures | 4 |
|
| Staffing | 3 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 44 | Aug 27, 2025 |
| Weighted Average | 143 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 26.7% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 18.4% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 1.0% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 1.1% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 4.0% |
| Percentage of long-stay residents who lose too much weight (QM404) | 3.3% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.0% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 1.1% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 2.3% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 2.5% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 97.1% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 75.0% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.8% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 8.7% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 20.8% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 96.1% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 69.0% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 4.0% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 20.0% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 17.8% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 2 complaints
- 2024: 29 complaints
- 2025: 5 complaints
- 2026: 1 complaint
- Total: 37 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Feb 10, 2026 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Aug 07, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Jan 10, 2025 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| Jan 10, 2025 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Jan 10, 2025 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Jan 10, 2025 | Observe each nurse aide's job performance and give regular training. |
| Dec 03, 2024 | Provide special eating equipment and utensils for residents who need them and appropriate assistance. |
| Dec 02, 2024 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| Oct 23, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Oct 23, 2024 | Respond appropriately to all alleged violations. |
| Oct 18, 2024 | Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. |
| Aug 12, 2024 | Have properly installed electrical wiring and gas equipment. |
| Jul 13, 2024 | Provide enough food/fluids to maintain a resident's health. |
| Jul 13, 2024 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Jul 13, 2024 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Jul 13, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Jul 13, 2024 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Jul 13, 2024 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
| Jul 13, 2024 | Provide and implement an infection prevention and control program. |
| May 18, 2024 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| May 18, 2024 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted |
| May 18, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| May 18, 2024 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| May 18, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Apr 16, 2024 | Provide safe, appropriate dialysis care/services for a resident who requires such services. |
| Apr 16, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Apr 01, 2024 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Apr 01, 2024 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. |
| Apr 01, 2024 | Ensure each resident receives an accurate assessment. |
| Apr 01, 2024 | Ensure services provided by the nursing facility meet professional standards of quality. |
| Apr 01, 2024 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Apr 01, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Apr 01, 2024 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Apr 01, 2024 | Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. |
| Apr 01, 2024 | Ensure that the resident and his/her doctor meet face-to-face at all required visits. |
| Aug 17, 2023 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Aug 17, 2023 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
Nearby Hospitals
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NORTHWEST HEALTH-LA PORTE
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GOSHEN HOSPITAL
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ELKHART GENERAL HOSPITAL
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LAKELAND HOSPITAL, ST JOSEPH
ST JOSEPH, MI
UNITY PHYSICIANS HOSPITAL
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OAKLAWN PSYCHIATRIC CENTER INC
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MEDICAL BEHAVIORAL HOSPITAL - MISHAWAKA
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COREWELL HEALTH WATERVLIET HOSPITAL
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ASCENSION BORGESS LEE HOSPITAL
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Owner & Operator Information
Business Entity
Legal Business Name Not Available
Management & Direction
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Cardinal Nursing and Rehabilitation Center | N/A | 5 |
| Elkhart Meadows | N/A | 5 |
| Hubbard Hill Estates Inc | N/A | 5 |
| Miller's Merry Manor | N/A | 4 |
| Holy Cross Village at Notre Dame Inc | N/A | 5 |
| East Lake Nursing and Rehabilitation Center | N/A | 5 |
| Waterford Crossing | N/A | 5 |
| The Milton Home | N/A | 5 |
| Belltower Health and Rehabilitation Center | N/A | 4 |
| Miller's Health and Rehab By Miller's Merry Manor | N/A | 3 |
Related Analysis
Best Nursing Homes in Niles, MI
Compare The Orchards at Niles to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact The Orchards at Niles directly at 2696841111. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.