About Evergreen Health and Rehabilitation Center
Evergreen Health And Rehabilitation Center, located in Southfield, MI, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Evergreen Health and Rehabilitation Center
- More Nursing Time: Staff spends 4.04 hours per resident daily (National Avg: 3.87).
Key Performance Indicators
- CMS Overall Rating 3 Stars
- Nursing Hours 4.04 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the OPTALIS HEALTH & REHABILITATION network. This chain operates 37 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Above Average Staffing
Evergreen Health and Rehabilitation Center provides more care hours than the state average and more than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 3 |
|
| Health Inspection | 2 |
|
| Quality Measures | 5 |
|
| Staffing | 2 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 48 | Sep 11, 2025 |
| Weighted Average | 128 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending Jun 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 29.5% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 5.8% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 1.3% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 1.0% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 7.9% |
| Percentage of long-stay residents who lose too much weight (QM404) | 1.8% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.3% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 1.6% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 2.7% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 0.6% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 99.4% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 99.9% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.7% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 10.6% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 13.8% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 100.0% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 96.4% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 4.3% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 13.1% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 10.2% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 21 complaints
- 2024: 14 complaints
- 2025: 5 complaints
- 2026: 2 complaints
- Total: 42 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Apr 28, 2026 | Respond appropriately to all alleged violations. |
| Apr 28, 2026 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Aug 22, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Apr 30, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Apr 30, 2025 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| Mar 11, 2025 | Give the resident's representative the ability to exercise the resident's rights. |
| Feb 06, 2025 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. |
| Dec 30, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Dec 30, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Jun 14, 2024 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Jun 14, 2024 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| Jun 11, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Apr 02, 2024 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Apr 02, 2024 | Provide or get specialized rehabilitative services as required for a resident. |
| Apr 02, 2024 | Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. |
| Apr 02, 2024 | Provide enough food/fluids to maintain a resident's health. |
| Apr 02, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Apr 02, 2024 | Ensure services provided by the nursing facility meet professional standards of quality. |
| Feb 27, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Feb 15, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Feb 15, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Dec 08, 2023 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. |
| Dec 08, 2023 | Ensure services provided by the nursing facility meet professional standards of quality. |
| Dec 08, 2023 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| Jul 28, 2023 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| Jul 28, 2023 | Provide and implement an infection prevention and control program. |
| Jul 28, 2023 | Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. |
| Jul 28, 2023 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| Jul 28, 2023 | Ensure meals and snacks are served at times in accordance with resident?s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. |
| Jul 28, 2023 | Provide timely, quality laboratory services/tests to meet the needs of residents. |
| Jul 28, 2023 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| Jul 28, 2023 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
| Jul 28, 2023 | Provide safe, appropriate dialysis care/services for a resident who requires such services. |
| Jul 28, 2023 | Provide enough food/fluids to maintain a resident's health. |
| Jul 28, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jul 28, 2023 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| Jul 28, 2023 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Jul 28, 2023 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Jul 28, 2023 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Jul 28, 2023 | Plan the resident's discharge to meet the resident's goals and needs. |
| Jul 28, 2023 | Ensure services provided by the nursing facility meet professional standards of quality. |
| Jul 28, 2023 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
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Owner & Operator Information
Management & Direction
- CHARLES FRANKLIN LLC ADP OF THE SNF
- CHARLES WESTLAND LLC ADP OF THE SNF
- CLIFTONLARSONALLEN LLP ADP OF THE SNF
- MARIANNE CONNER ADP OF THE SNF
- CHARLES DUNN INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF
- LYUDMILA GOUROV OPERATIONAL/MANAGERIAL CONTROL
- HEMANT SHAH 2018 IRREVOCABLE TRUST ADP OF THE SNF
- KHALED IMAM ADP OF THE SNF
- KHALED IMAM OPERATIONAL/MANAGERIAL CONTROL
- OM HOLDCO LLC ADP OF THE SNF
- OPTALIS LP INVESTORS 1 LLC ADP OF THE SNF
- OPTUM MANAGEMENT SOLUTIONS. INC ADP OF THE SNF
- OPTUM MANAGEMENT SOLUTIONS. INC OPERATIONAL/MANAGERIAL CONTROL
- PAAR 108 LLC ADP OF THE SNF
- RAJAN PATEL OPERATIONAL/MANAGERIAL CONTROL
- RAJAN PATEL MANAGING CONTROL - GOVERNING BODY
- PINAL R. PATEL 2017 IRREVOCABLE TRUST FBO AARNA R. PATEL ADP OF THE SNF
- PINAL R. PATEL 2017 IRREVOCABLE TRUST FBO ANSH R. PATEL ADP OF THE SNF
- PINAL R. PATEL 2020 IRREVOCABLE FAMILY TRUST UAD 10-6-2020 ADP OF THE SNF
- RAJAN G PATEL 2020 IRR FAM TR UAD 12-3-2020 ADP OF THE SNF
- HEMANT SHAH INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF
- ROBERT SHARON OPERATIONAL/MANAGERIAL CONTROL
- ROBERT SHARON MANAGING CONTROL - GOVERNING BODY
- ROBERT SHARON ADP OF THE SNF
- KERI SIKORA OPERATIONAL/MANAGERIAL CONTROL
- KERI SIKORA ADP OF THE SNF
- SNW LLC ADP OF THE SNF
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Shelby Crossing Health Campus | N/A | 5 |
| Michigan Veterans Home of Chesterfield Township | N/A | 5 |
| The Neighborhoods of White Lake | N/A | 5 |
| Medilodge of Plymouth | N/A | 5 |
| Glacier Hills | N/A | 5 |
| Lourdes Rehabilitation and Healthcare Center | N/A | 5 |
| Aerius Health Center | N/A | 5 |
| Fraser Villa | N/A | 5 |
| Bellbrook | N/A | 5 |
| Lakepointe Senior Care and Rehabilitation Center | N/A | 5 |
Related Analysis
Best Nursing Homes in Southfield, MI
Compare Evergreen Health and Rehabilitation Center to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Evergreen Health and Rehabilitation Center directly at 2482039000. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.