About The Orchards at Canterbury On The Lake
The Orchards At Canterbury On The Lake, located in Waterford, MI, is a for-profit organization that accepts Medicare and Medicaid. This facility is part of a continuing care retirement community.
Why Families Choose The Orchards at Canterbury On The Lake
Key Performance Indicators
- CMS Overall Rating 1 Stars
- Nursing Hours 3.78 hrs
- Safety Record Issues
Chain Affiliations & Network
This facility is part of the THE ORCHARDS MICHIGAN network. This chain operates 14 facilities.
Chain Performance Overview
For AI Users, Agents, and Developers
Do you use a Generative AI assistant like ChatGPT or Claude or others? If so, you can point your assistant to our MCP server at https://mcp.nursinghomedatabase.com/mcp and have it do the searching for you. Ask your question and use our data to help you find the answers.
- Prefer scripts? Use a public REST API for JSON over HTTPS. Or set up MCP using our setup guide.
- Fair use applies; high-volume or commercial use may need a custom data arrangement.
Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
The Orchards at Canterbury On The Lake provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 1 |
|
| Health Inspection | 1 |
|
| Quality Measures | 3 |
|
| Staffing | 1 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 180 | Jul 31, 2025 |
| Weighted Average | 210 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 23.9% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 5.5% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 1.7% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 0.9% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 21.7% |
| Percentage of long-stay residents who lose too much weight (QM404) | 10.7% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.2% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 3.8% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 4.9% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 4.3% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 76.3% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 47.9% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 2.1% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 27.0% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 10.6% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 72.9% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 42.7% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 7.9% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 23.4% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 23.2% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 5 complaints
- 2024: 17 complaints
- 2025: 19 complaints
- Total: 41 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Dec 16, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Oct 25, 2025 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| Oct 25, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Oct 25, 2025 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Oct 25, 2025 | Provide and implement an infection prevention and control program. |
| Sep 02, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Aug 15, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Aug 15, 2025 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Aug 15, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Aug 15, 2025 | Respond appropriately to all alleged violations. |
| Aug 15, 2025 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Aug 15, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Aug 15, 2025 | Provide and implement an infection prevention and control program. |
| Aug 15, 2025 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. |
| May 21, 2025 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. |
| Apr 25, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Apr 25, 2025 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| Apr 25, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Jan 23, 2025 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Oct 13, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Oct 13, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Sep 25, 2024 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. |
| Sep 25, 2024 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. |
| Sep 25, 2024 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| Sep 25, 2024 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Sep 25, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Aug 20, 2024 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. |
| Aug 20, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Aug 20, 2024 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Aug 20, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Aug 20, 2024 | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. |
| Aug 20, 2024 | Provide and implement an infection prevention and control program. |
| Aug 20, 2024 | Implement a program that monitors antibiotic use. |
| Jun 20, 2024 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. |
| May 21, 2024 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| May 21, 2024 | Provide and implement an infection prevention and control program. |
| Dec 14, 2023 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Oct 02, 2023 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Jul 07, 2023 | Provide and implement an infection prevention and control program. |
| Jul 07, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jul 07, 2023 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
Nearby Hospitals
SINAI-GRACE HOSPITAL
DETROIT, MI
HENRY FORD HEALTH ST JOHN HOSPITAL
DETROIT, MI
HARPER UNIVERSITY HOSPITAL
DETROIT, MI
DETROIT RECEIVING HOSPITAL
DETROIT, MI
Henry Ford Health Warren Hospital
WARREN, MI
GARDEN CITY HOSPITAL
GARDEN CITY, MI
MCLAREN OAKLAND
PONTIAC, MI
TRINITY HEALTH OAKLAND HOSPITAL
PONTIAC, MI
HURLEY MEDICAL CENTER
FLINT, MI
MCLAREN FLINT
FLINT, MI
ST JOE MERCY HOSPITAL SYSTEM LIVONIA
LIVONIA, MI
ASCENSION GENESYS HOSPITAL
GRAND BLANC, MI
ASCENSION PROVIDENCE ROCHESTER HOSPITAL
ROCHESTER, MI
HURON VALLEY-SINAI HOSPITAL
COMMERCE TOWNSHIP, MI
HENRY FORD MACOMB HOSPITAL
CLINTON TOWNSHIP, MI
BEAUMONT HOSPITAL ROYAL OAK
ROYAL OAK, MI
HENRY FORD HEALTH WEST BLOOMFIELD HOSPITAL
W BLOOMFIELD, MI
KARMANOS CANCER CENTER
DETROIT, MI
HENRY FORD HEALTH HOSPITAL
DETROIT, MI
BEAUMONT HOSPITAL - FARMINGTON HILLS
FARMINGTON HILLS, MI
Owner & Operator Information
Management & Direction
- ISAAC GUTMAN ADP OF THE SNF
- ALEXANDER HOFFMAN ADP OF THE SNF
- EMILY HURST OPERATIONAL/MANAGERIAL CONTROL
- EMILY HURST ADP OF THE SNF
- ROBERT KORNFELD ADP OF THE SNF
- LEIGH MCLEOD OPERATIONAL/MANAGERIAL CONTROL
- LEIGH MCLEOD ADP OF THE SNF
- JACOB TAUB MANAGING CONTROL - GOVERNING BODY
- JACOB TAUB ADP OF THE SNF
- WHITE LAKE HEALTHCARE LLC OPERATIONAL/MANAGERIAL CONTROL
- WHITE LAKE HEALTHCARE LLC ADP OF THE SNF
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| The Neighborhoods of White Lake | N/A | 5 |
| Medilodge of Plymouth | N/A | 5 |
| Lourdes Rehabilitation and Healthcare Center | N/A | 5 |
| Bellbrook | N/A | 5 |
| West Oaks Senior Care and Rehab Center | N/A | 5 |
| Shelby Crossing Health Campus | N/A | 5 |
| Medilodge of Haggerty Road | N/A | 3 |
| Fraser Villa | N/A | 5 |
| Oakpointe Senior Care and Rehab Center | N/A | 5 |
| Wellbridge of Romeo | N/A | 5 |
Related Analysis
Best Nursing Homes in Waterford, MI
Compare The Orchards at Canterbury On The Lake to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact The Orchards at Canterbury On The Lake directly at 2486749292. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.