About Holland Home - Raybrook Manor
Holland Home - Raybrook Manor, located in Grand Rapids, MI, is a non-profit organization that accepts Medicare and Medicaid. This facility is part of a continuing care retirement community.
Why Families Choose Holland Home - Raybrook Manor
- High Quality Care: With a 4-star CMS rating, this facility demonstrates high standards.
- More Nursing Time: Staff spends 4.71 hours per resident daily (National Avg: 3.87).
Key Performance Indicators
- CMS Overall Rating 4 Stars
- Nursing Hours 4.71 hrs
- Safety Record Issues
Chain Affiliations & Network
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Above Average Staffing
Holland Home - Raybrook Manor provides more care hours than the state average and more than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 4 |
|
| Health Inspection | 2 |
|
| Quality Measures | 5 |
|
| Staffing | 5 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 84 | Feb 05, 2025 |
| Weighted Average | 73 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending Jun 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | N/A |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | N/A |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | N/A |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | N/A |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 3.9% |
| Percentage of long-stay residents who lose too much weight (QM404) | 7.4% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.0% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.6% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 1.6% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 3.4% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 100.0% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 96.0% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 2.4% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 5.8% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 15.5% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 95.6% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 95.6% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 6.3% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 21.6% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 12.5% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2024: 4 complaints
- 2026: 2 complaints
- Total: 6 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Jan 27, 2026 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| Jan 27, 2026 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Jan 18, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Jan 02, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Jan 02, 2024 | Respond appropriately to all alleged violations. |
| Jan 02, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
Nearby Hospitals
MERCY HEALTH SAINT MARY'S
GRAND RAPIDS, MI
COREWELL HEALTH PENNOCK HOSPITAL
HASTINGS, MI
SPECTRUM HEALTH UNITED HOSPITAL
GREENVILLE, MI
SPECTRUM HEALTH
GRAND RAPIDS, MI
UNIVERSITY OF MICHIGAN HEALTH - WEST
WYOMING, MI
COREWELL HEALTH ZEELAND HOSPITAL
ZEELAND, MI
PINE REST CHRISTIAN MENTAL HEALTH SERVICES
GRAND RAPIDS, MI
FOREST VIEW PSYCHIATRIC HOSPITAL
GRAND RAPIDS, MI
Owner & Operator Information
Management & Direction
- AUTHENTICITY MARKETING GROUP ADP OF THE SNF
- CONCEPT REHAB INC. OPERATIONAL/MANAGERIAL CONTROL
- BRANDYN DECKINGA ADP OF THE SNF
- BRANDYN DECKINGA OPERATIONAL/MANAGERIAL CONTROL
- SCOTT DEMAAGD CORPORATE DIRECTOR
- RONALD DUEMLER ADP OF THE SNF
- RONALD DUEMLER OPERATIONAL/MANAGERIAL CONTROL
- CARLOS HIDALGO CORPORATE DIRECTOR
- DOUGLAS HIMMELEIN ADP OF THE SNF
- DOUGLAS HIMMELEIN OPERATIONAL/MANAGERIAL CONTROL
- HUNTINGTON ADP OF THE SNF
- MARK JOHNSON CORPORATE OFFICER
- MARK JOHNSON CORPORATE DIRECTOR
- ADAM KINDER OPERATIONAL/MANAGERIAL CONTROL
- ADAM KINDER CORPORATE OFFICER
- DAVID KNIBBE CORPORATE DIRECTOR
- GARY MALBURG CORPORATE OFFICER
- GARY MALBURG CORPORATE DIRECTOR
- PHILIP MATRO OPERATIONAL/MANAGERIAL CONTROL
- PHILIP MATRO ADP OF THE SNF
- TIMOTHY MYERS OPERATIONAL/MANAGERIAL CONTROL
- TIMOTHY MYERS ADP OF THE SNF
- JEAN NAGELKERK CORPORATE DIRECTOR
- PLANTE & MORAN PLLC ADP OF THE SNF
- RAYMOND JAMES ADP OF THE SNF
- SAINT MARY'S HEALTH SERVICES ADP OF THE SNF
- NELSON SANCHEZ CORPORATE DIRECTOR
- NELSON SANCHEZ CORPORATE OFFICER
- SCOTT SCHAAB OPERATIONAL/MANAGERIAL CONTROL
- SCOTT SCHAAB ADP OF THE SNF
- GILBERT SEGOVIA CORPORATE DIRECTOR
- DAVID SMITH CORPORATE DIRECTOR
- ANNE TATREAU OPERATIONAL/MANAGERIAL CONTROL
- ANNE TATREAU ADP OF THE SNF
- NICK THOLE CORPORATE DIRECTOR
- MARY URSUL CORPORATE DIRECTOR
- MARIE VANDERKOOI CORPORATE DIRECTOR
- SUSAN VOGEL-VANDERSON CORPORATE DIRECTOR
- TROY VUGTEVEEN OPERATIONAL/MANAGERIAL CONTROL
- TROY VUGTEVEEN CORPORATE OFFICER
- TROY VUGTEVEEN CORPORATE DIRECTOR
- SAM WATSON CORPORATE DIRECTOR
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| The Oaks at Jamestown | N/A | 5 |
| Corewell Health Rehabilitation and Nursing Center - | N/A | 5 |
| Holland Home Breton Rehabilitation and Living Centre | N/A | 5 |
| Michigan Veteran Homes at Grand Rapids | N/A | 5 |
| Corewell Health Greenville Hospital Rehabilitation | N/A | 5 |
| St Ann's Home | N/A | 5 |
| Corewell Health Grand Rapids Hospitals Rehabilitat | N/A | 5 |
| Valley Health Center | N/A | 5 |
| Porter Hills Health Center | N/A | 5 |
| Medilodge of Wyoming | N/A | 5 |
Related Analysis
Best Nursing Homes in Grand Rapids, MI
Compare Holland Home - Raybrook Manor to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Holland Home - Raybrook Manor directly at 6162355702. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.