About Valley View Care Center
Valley View Care Center, located in Grand Rapids, MI, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Valley View Care Center
Key Performance Indicators
- CMS Overall Rating 1 Stars
- Nursing Hours 3.72 hrs
- Safety Record Issues
Chain Affiliations & Network
This facility is part of the NEXCARE HEALTH SYSTEMS network. This chain operates 20 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Valley View Care Center provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 1 |
|
| Health Inspection | 1 |
|
| Quality Measures | 4 |
|
| Staffing | 4 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 147 | Dec 10, 2025 |
| Weighted Average | 149 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 30.5% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 12.0% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 2.6% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 1.4% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 6.2% |
| Percentage of long-stay residents who lose too much weight (QM404) | 3.0% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.4% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.2% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 0.2% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 2.8% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 92.6% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 65.3% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.7% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 8.2% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 26.5% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 95.3% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 69.1% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 5.6% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 8.6% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 19.0% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 6 complaints
- 2024: 8 complaints
- 2025: 7 complaints
- 2026: 2 complaints
- Total: 23 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Jan 15, 2026 | Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. |
| Jan 15, 2026 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Sep 16, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Sep 05, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Mar 27, 2025 | Give the resident's representative the ability to exercise the resident's rights. |
| Mar 27, 2025 | Ensure services provided by the nursing facility meet professional standards of quality. |
| Mar 27, 2025 | Ensure that residents are free from significant medication errors. |
| Mar 27, 2025 | Have a plan that describes the process for conducting QAPI and QAA activities. |
| Mar 27, 2025 | Provide and implement an infection prevention and control program. |
| Oct 29, 2024 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| Oct 29, 2024 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Oct 29, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Oct 29, 2024 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Mar 21, 2024 | Respond appropriately to all alleged violations. |
| Mar 21, 2024 | Ensure that residents are free from significant medication errors. |
| Mar 21, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Mar 21, 2024 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Oct 18, 2023 | Provide care or services that was trauma informed and/or culturally competent. |
| Oct 18, 2023 | Ensure services provided by the nursing facility meet professional standards of quality. |
| Aug 17, 2023 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| Aug 17, 2023 | Ensure services provided by the nursing facility meet professional standards of quality. |
| Aug 17, 2023 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| Aug 17, 2023 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. |
Nearby Hospitals
MERCY HEALTH SAINT MARY'S
GRAND RAPIDS, MI
COREWELL HEALTH PENNOCK HOSPITAL
HASTINGS, MI
SPECTRUM HEALTH UNITED HOSPITAL
GREENVILLE, MI
SPECTRUM HEALTH
GRAND RAPIDS, MI
TRINITY HEALTH GRAND HAVEN HOSPITAL
GRAND HAVEN, MI
UNIVERSITY OF MICHIGAN HEALTH - WEST
WYOMING, MI
COREWELL HEALTH ZEELAND HOSPITAL
ZEELAND, MI
HOLLAND COMMUNITY HOSPITAL
HOLLAND, MI
PINE REST CHRISTIAN MENTAL HEALTH SERVICES
GRAND RAPIDS, MI
FOREST VIEW PSYCHIATRIC HOSPITAL
GRAND RAPIDS, MI
Owner & Operator Information
Business Entity
VALLEY VIEW CARE CENTER LLC
Ownership Structure
- JAMES BRANSCUM Direct: 31%
- ROBIN EISENBERG 2014 FAMILY TRUST Direct: 31%
- FRANK WRONSKI Direct: 31%
Management & Direction
- NEXCARE HEALTH SYSTEMS LLC OPERATIONAL/MANAGERIAL CONTROL
- MICHAEL PERRY CORPORATE OFFICER
- TODD SANGSTER CORPORATE OFFICER
- LINDA WILLIAMS W-2 MANAGING EMPLOYEE
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| The Oaks at Jamestown | N/A | 5 |
| Holland Home Breton Rehabilitation and Living Centre | N/A | 5 |
| Corewell Health Rehabilitation and Nursing Center - | N/A | 5 |
| Michigan Veteran Homes at Grand Rapids | N/A | 5 |
| St Ann's Home | N/A | 5 |
| Corewell Health Greenville Hospital Rehabilitation | N/A | 5 |
| Corewell Health Grand Rapids Hospitals Rehabilitat | N/A | 5 |
| Valley Health Center | N/A | 5 |
| Porter Hills Health Center | N/A | 5 |
| Medilodge of Wyoming | N/A | 5 |
Related Analysis
Best Nursing Homes in Grand Rapids, MI
Compare Valley View Care Center to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Valley View Care Center directly at 6167840646. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.