About The Orchards at Three Rivers
The Orchards At Three Rivers, located in Three Rivers, MI, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose The Orchards at Three Rivers
Key Performance Indicators
- CMS Overall Rating 1 Stars
- Nursing Hours 3.63 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the THE ORCHARDS MICHIGAN network. This chain operates 14 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
The Orchards at Three Rivers provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 1 |
|
| Health Inspection | 1 |
|
| Quality Measures | 3 |
|
| Staffing | 3 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 431 | Nov 15, 2024 |
| Weighted Average | 352 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 17.8% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 13.7% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 0.6% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 1.5% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 26.4% |
| Percentage of long-stay residents who lose too much weight (QM404) | 8.9% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.7% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 2.9% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 2.3% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 2.5% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 95.8% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 69.0% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 1.2% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 33.6% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 22.8% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 98.4% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 84.2% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 6.0% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 24.3% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 24.6% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2024: 4 complaints
- 2025: 30 complaints
- 2026: 12 complaints
- Total: 46 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Mar 30, 2026 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Mar 30, 2026 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Jan 20, 2026 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| Jan 20, 2026 | Ensure that residents are fully informed and understand their health status, care and treatments. |
| Jan 20, 2026 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Jan 20, 2026 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Jan 20, 2026 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Jan 20, 2026 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| Jan 20, 2026 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. |
| Jan 20, 2026 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| Jan 20, 2026 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. |
| Jan 20, 2026 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Nov 26, 2025 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| Nov 26, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Nov 26, 2025 | Respond appropriately to all alleged violations. |
| Nov 26, 2025 | Ensure services provided by the nursing facility meet professional standards of quality. |
| Nov 26, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Nov 26, 2025 | Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents. |
| Nov 20, 2025 | Reasonably accommodate the needs and preferences of each resident. |
| Nov 20, 2025 | Provide activities to meet all resident's needs. |
| Nov 20, 2025 | Observe each nurse aide's job performance and give regular training. |
| Nov 20, 2025 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. |
| Nov 20, 2025 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Nov 20, 2025 | Have a plan that describes the process for conducting QAPI and QAA activities. |
| Nov 20, 2025 | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly |
| Nov 20, 2025 | Develop, implement, and/or maintain an effective training program for all new and existing staff members. |
| Nov 20, 2025 | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. |
| Oct 31, 2025 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. |
| Aug 29, 2025 | Provide care by qualified persons according to each resident's written plan of care. |
| Aug 29, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Aug 29, 2025 | Provide safe, appropriate dialysis care/services for a resident who requires such services. |
| Aug 29, 2025 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| Aug 29, 2025 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. |
| Aug 29, 2025 | Provide and implement an infection prevention and control program. |
| Apr 18, 2025 | Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. |
| Apr 18, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Apr 18, 2025 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| Apr 18, 2025 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Apr 18, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Apr 18, 2025 | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. |
| Apr 18, 2025 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. |
| Apr 18, 2025 | Provide and implement an infection prevention and control program. |
| Jul 12, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Jul 12, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jul 12, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Apr 09, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
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Owner & Operator Information
Business Entity
Legal Business Name Not Available
Management & Direction
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Elkhart Meadows | N/A | 5 |
| Hubbard Hill Estates Inc | N/A | 5 |
| East Lake Nursing and Rehabilitation Center | N/A | 5 |
| Life Care Center of Lagrange | N/A | 4 |
| Evergreen Manor Senior Care Center | N/A | 4 |
| Friendship Village | N/A | 5 |
| Cass County Medical Care Facility | N/A | 5 |
| Riverside Village | N/A | 2 |
| Greenleaf Health Campus | N/A | 3 |
| The Oaks at Battle Creek | N/A | 4 |
Related Analysis
Best Nursing Homes in Three Rivers, MI
Compare The Orchards at Three Rivers to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact The Orchards at Three Rivers directly at 2692797441. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.