About Villa at Borgess Place
Villa At Borgess Place, located in Kalamazoo, MI, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Villa at Borgess Place
- More Nursing Time: Staff spends 4.49 hours per resident daily (National Avg: 3.87).
Key Performance Indicators
- CMS Overall Rating 1 Stars
- Nursing Hours 4.49 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the VILLA HEALTHCARE network. This chain operates 18 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Above Average Staffing
Villa at Borgess Place provides more care hours than the state average and more than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 1 |
|
| Health Inspection | 1 |
|
| Quality Measures | 4 |
|
| Staffing | 4 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 378 | Aug 13, 2025 |
| Weighted Average | 316 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 26.1% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 11.2% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | N/A |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | N/A |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 10.9% |
| Percentage of long-stay residents who lose too much weight (QM404) | 1.3% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 1.0% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 1.4% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 5.6% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 2.3% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 100.0% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 88.4% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.2% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 19.2% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 13.0% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 100.0% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 94.1% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 8.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 29.2% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 4.8% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 4 complaints
- 2024: 4 complaints
- 2025: 15 complaints
- 2026: 10 complaints
- Total: 33 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Apr 22, 2026 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted |
| Apr 22, 2026 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. |
| Apr 22, 2026 | Ensure services provided by the nursing facility meet professional standards of quality. |
| Apr 22, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jan 05, 2026 | Ensure services provided by the nursing facility meet professional standards of quality. |
| Jan 05, 2026 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Jan 05, 2026 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted |
| Jan 05, 2026 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| Jan 05, 2026 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. |
| Jan 05, 2026 | Provide and implement an infection prevention and control program. |
| Oct 03, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Sep 09, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Sep 09, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Sep 09, 2025 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Jul 14, 2025 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. |
| Jul 14, 2025 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. |
| Jul 14, 2025 | Ensure services provided by the nursing facility meet professional standards of quality. |
| Jul 14, 2025 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| Jul 14, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Jul 14, 2025 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| May 12, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Mar 21, 2025 | Provide and implement an infection prevention and control program. |
| Mar 21, 2025 | Ensure that residents are free from significant medication errors. |
| Mar 21, 2025 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| Mar 21, 2025 | Develop, implement, and/or maintain an effective training program for all new and existing staff members. |
| Oct 10, 2024 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Oct 10, 2024 | Provide and implement an infection prevention and control program. |
| Oct 10, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Feb 02, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Oct 13, 2023 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Aug 09, 2023 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| Aug 09, 2023 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Aug 09, 2023 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
Nearby Hospitals
BRONSON BATTLE CREEK HOSPITAL
BATTLE CREEK, MI
BORGESS MEDICAL CENTER
KALAMAZOO, MI
COREWELL HEALTH PENNOCK HOSPITAL
HASTINGS, MI
BRONSON METHODIST HOSPITAL
KALAMAZOO, MI
BRONSON LAKEVIEW HOSPITAL
PAW PAW, MI
BATTLE CREEK VA MEDICAL CENTER
BATTLE CREEK, MI
ASCENSION BORGESS ALLEGAN HOSPITAL
ALLEGAN, MI
KALAMAZOO REGIONAL PSYCHIATRIC HOSPITAL
KALAMAZOO, MI
BRONSON BEHAVIORAL HEALTH HOSPITAL
BATTLE CREEK, MI
KALAMAZOO BEHAVIORAL HEALTH HOSPITAL
KALAMAZOO, MI
Owner & Operator Information
Business Entity
VILLA AT BORGESS PLACE LLC
Ownership Structure
- AARON FAMILY INVESTMENT TRUST Direct: 31%
- AB INVESTMENT TRUST UAD 010323 Direct: 13%
- YEHOSHUA BAUMOL Direct: 27%
Management & Direction
- 3057 GULL ROAD LLC ADP OF THE SNF
- AARON FAMILY INVESTMENT TRUST ADP OF THE SNF
- JONATHAN AARON ADP OF THE SNF
- JONATHAN AARON MANAGING CONTROL - GOVERNING BODY
- JONATHAN AARON CORPORATE OFFICER
- JONATHAN AARON OPERATIONAL/MANAGERIAL CONTROL
- AB INVESTMENT TRUST UAD 010323 ADP OF THE SNF
- YEHOSHUA BAUMOL ADP OF THE SNF
- MENACHEM BERGER ADP OF THE SNF
- KIERSTEN CUDNEY OPERATIONAL/MANAGERIAL CONTROL
- KIERSTEN CUDNEY W-2 MANAGING EMPLOYEE
- KIERSTEN CUDNEY ADP OF THE SNF
- MARCELLA GRAF OPERATIONAL/MANAGERIAL CONTROL
- MARCELLA GRAF W-2 MANAGING EMPLOYEE
- MARCELLA GRAF ADP OF THE SNF
- ISRAEL FAMILY INVESTMENT TRUST ADP OF THE SNF
- ISRAEL INVESTMENT TR ADP OF THE SNF
- BENJAMIN ISRAEL ADP OF THE SNF
- STEVEN NAGEL ADP OF THE SNF
- OMNIA HEALTHCARE GROUP LLC OPERATIONAL/MANAGERIAL CONTROL
- OMNIA HEALTHCARE GROUP LLC ADP OF THE SNF
- NICOARA OPRESCU W-2 MANAGING EMPLOYEE
- NICOARA OPRESCU ADP OF THE SNF
- TODD STERN ADP OF THE SNF
- TODD A STERN 2015 IRRV INS TR ADP OF THE SNF
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Allegan County Medical Care Facility | N/A | 5 |
| Evergreen Manor Senior Care Center | N/A | 4 |
| Friendship Village | N/A | 5 |
| Thornapple Manor | N/A | 5 |
| The Oaks at Battle Creek | N/A | 4 |
| Calhoun County Medical Care Facility | N/A | 3 |
| Majestic Care of Battle Creek | N/A | 3 |
| The Laurels of Bedford | N/A | 3 |
| Medilodge of Kalamazoo | N/A | 3 |
| Medilodge of Portage | N/A | 3 |
Related Analysis
Best Nursing Homes in Kalamazoo, MI
Compare Villa at Borgess Place to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Villa at Borgess Place directly at 2695526500. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.