About Glacier Hills
Glacier Hills, located in Ann Arbor, MI, is a non-profit organization that accepts Medicare and Medicaid. This facility is part of a continuing care retirement community.
Why Families Choose Glacier Hills
- High Quality Care: With a 5-star CMS rating, this facility demonstrates high standards.
- Top Ranked: Ranked #12 out of 86 facilities within 25 miles.
- More Nursing Time: Staff spends 4.58 hours per resident daily (National Avg: 3.87).
Key Performance Indicators
- CMS Overall Rating 5 Stars
- Nursing Hours 4.58 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the TRINITY HEALTH network. This chain operates 19 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Above Average Staffing
Glacier Hills provides more care hours than the state average and more than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 5 |
|
| Health Inspection | 4 |
|
| Quality Measures | 5 |
|
| Staffing | 4 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 20 | Mar 19, 2025 |
| Weighted Average | 28 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 26.3% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 10.0% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | N/A |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | N/A |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | N/A |
| Percentage of long-stay residents who lose too much weight (QM404) | N/A |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | N/A |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 4.8% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | N/A |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 0.0% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 100.0% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 98.2% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.2% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | N/A |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | N/A |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | N/A |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 99.2% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 1.3% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 5.5% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | N/A |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2024: 1 complaint
- Total: 1 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Mar 20, 2024 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
Nearby Hospitals
MCLAREN OAKLAND
PONTIAC, MI
BEAUMONT HOSPITAL - DEARBORN
DEARBORN, MI
TRINITY HEALTH OAKLAND HOSPITAL
PONTIAC, MI
COREWELL HEALTH WAYNE HOSPITAL
WAYNE, MI
BEAUMONT HOSPITAL - TAYLOR
TAYLOR, MI
ST JOE MERCY HOSPITAL SYSTEM LIVONIA
LIVONIA, MI
GARDEN CITY HOSPITAL
GARDEN CITY, MI
HENRY FORD HEALTH WEST BLOOMFIELD HOSPITAL
W BLOOMFIELD, MI
HURON VALLEY-SINAI HOSPITAL
COMMERCE TOWNSHIP, MI
BEAUMONT HOSPITAL - FARMINGTON HILLS
FARMINGTON HILLS, MI
COREWELL HEALTH TRENTON HOSPITAL
TRENTON, MI
CHELSEA HOSPITAL
CHELSEA, MI
ASCENSION PROVIDENCE HOSPITAL, SOUTHFIELD AND NOVI
SOUTHFIELD, MI
UNIVERSITY OF MICHIGAN HEALTH SYSTEM
ANN ARBOR, MI
TRINITY HEALTH LIVINGSTON HOSPITAL
HOWELL, MI
TRINITY HEALTH ANN ARBOR HOSPITAL
ANN ARBOR, MI
VA ANN ARBOR HEALTHCARE SYSTEM
ANN ARBOR, MI
HENRY FORD HEALTH BRIGHTON CENTER FOR RECOVERY
BRIGHTON, MI
FOREST HEALTH MEDICAL CENTER
YPSILANTI, MI
SURGEONS CHOICE MEDICAL CENTER
SOUTHFIELD, MI
Owner & Operator Information
Business Entity
GLACIER HILLS INC.
Ownership Structure
- TRINITY CONTINUING CARE SERVICES Direct: 100%
Management & Direction
- TARUN ABRAHAM CORPORATE DIRECTOR
- TARUN ABRAHAM CORPORATE OFFICER
- DALE BERRY CORPORATE DIRECTOR
- DALE BERRY CORPORATE OFFICER
- MARCUS BOWENS CORPORATE DIRECTOR
- MARCUS BOWENS CORPORATE OFFICER
- AMY BYRON-OILAR CORPORATE DIRECTOR
- AMY BYRON-OILAR CORPORATE OFFICER
- DAVID DEFRAIN CORPORATE DIRECTOR
- PAMELA LATOVICK W-2 MANAGING EMPLOYEE
- BENJAMIN MCKINNON OPERATIONAL/MANAGERIAL CONTROL
- DAVID SKAFF CORPORATE DIRECTOR
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| The Neighborhoods of White Lake | N/A | 5 |
| Medilodge of Plymouth | N/A | 5 |
| Medilodge of Monroe | N/A | 5 |
| Monroe Springs Skilled Nursing and Rehab | N/A | 5 |
| West Oaks Senior Care and Rehab Center | N/A | 5 |
| Medilodge of Haggerty Road | N/A | 3 |
| Fountain View of Monroe | N/A | 5 |
| Oakland Nursing Center | N/A | 4 |
| Chelsea Retirement Community | N/A | 5 |
| Special Tree Neurocare Center | N/A | 3 |
Related Analysis
Best Nursing Homes in Ann Arbor, MI
Compare Glacier Hills to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Glacier Hills directly at 7347690177. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.