HALLMARK LIVING HOLLAND

HOLLAND, MI • CMS Certification: 235077

  • Date Updated: November 01, 2020
  • Overall Rating: 1 Stars
  • Address: 493 W 32ND ST, HOLLAND MI 49423
  • Phone: 6163961438
  • Certified Beds: 90
  • Residents: 49.4
  • Occupancy: 54.9%
  • Fines: $36,590.00

About HALLMARK LIVING HOLLAND

Hallmark Living Holland, located in HOLLAND, MI, is a for-profit organization that accepts Medicare and Medicaid.

Why Families Choose HALLMARK LIVING HOLLAND

Key Performance Indicators

  • CMS Overall Rating 1 Stars
  • Nursing Hours 2.83 hrs
  • Safety Record Clean

Chain Affiliations & Network

According to CMS records, this facility is independently owned and operated.

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Nursing Staff Analysis

Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).

Below Average Staffing

HALLMARK LIVING HOLLAND provides less care hours than the state average and less than the national average.

Registered Nurses (RN)

0.44 hrs/day
State: 0.76 US: 0.68
Case Mix Adj: 0.31
Quality Adj: 0.55

Licensed Practical Nurses

1.13 hrs/day
State: 1.65 US: 1.54
Case Mix Adj: 0.66
Quality Adj: 0.77

Certified Assistants

1.70 hrs/day
State: 2.33 US: 2.33
Case Mix Adj: 1.99
Quality Adj: 1.76

CMS Quality Ratings

Category Rating Stars
Overall Rating 1
Health Inspection 1
Quality Measures 3
Staffing 2

Health Inspection History

Inspection Cycle Score Date
Cycle 1 (Most Recent) 336 Aug 07, 2019
Cycle 2 203 Jul 17, 2018
Cycle 3 176 Apr 26, 2017
Weighted Average 265 Combined Score
Lower scores are better. Scores are based on health inspections and complaint investigations.

Detailed Quality Measures

Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending Nov 01, 2020. Some measures may be omitted when CMS does not report a numeric rate for this facility.

Medicare claims-based measures

Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.

Measure Rate
Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) 20.8%
Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) 20.8%
Percentage of short-stay residents who had an outpatient emergency depar... (QM522) 8.3%
Percentage of short-stay residents who had an outpatient emergency depar... (QM522) 8.3%
Number of hospitalizations per 1000 long-stay resident days (QM551) 1.5%
Number of hospitalizations per 1000 long-stay resident days (QM551) 1.5%
Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) 1.4%
Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) 1.4%

MDS-based measures

Resident assessment data; often used for long-stay care quality.

Measure Rate
No MDS-based measures reported.

Complaints & Deficiencies

Complaint History by Year

This chart shows the number of complaints filed each year.

Summary:

  • 2017: 4 complaints
  • 2018: 13 complaints
  • 2019: 35 complaints
  • Total: 52 complaints on record
No recent complaints (since Jan 2023) found for this facility.

Owner & Operator Information

Business Entity

HOLLAND OPCO II LLC

Ownership Structure

Management & Direction

Associated Doctors

No associated doctor information available.

Related Analysis

Best Nursing Homes in HOLLAND, MI

Compare HALLMARK LIVING HOLLAND to the top-rated facilities in the area.

Ownership Details

Complete list of registered owners, including direct and indirect ownership.

Noted Deficiencies

Detailed history of deficiencies with descriptions and correction dates.

Nursing Hours Analysis

Detailed breakdown of staffing hours per resident by role.

Frequently Asked Questions

HALLMARK LIVING HOLLAND has a 1-star CMS overall rating out of 5, which indicates care quality that may need improvement. The nursing staff spends 2.83 hours per resident daily, compared to the national average of 3.87 hours.

HALLMARK LIVING HOLLAND is certified to accept Medicare and Medicaid and provides comprehensive nursing home services including:
  • Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
  • Long-term Residential Care: Assistance with daily living activities for extended stays
  • Short-term Rehabilitation: Recovery services after hospital stays or surgeries
  • Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
The facility has 90 certified beds.

HALLMARK LIVING HOLLAND accepts Medicare and Medicaid, which helps cover costs for eligible residents. Specific pricing varies based on:
  • Level of care needed (skilled nursing vs. long-term care)
  • Room type (private vs. semi-private)
  • Insurance coverage (Medicare, Medicaid, private insurance)
  • Length of stay and specific services required

For current rates and to discuss payment options, contact HALLMARK LIVING HOLLAND directly at 6163961438. Their admissions team can help determine coverage and out-of-pocket expenses.

When visiting HALLMARK LIVING HOLLAND, pay attention to these important factors:

Environment & Cleanliness

  • Overall cleanliness and odors
  • Resident room conditions
  • Common area maintenance
  • Safety features and accessibility

Staff & Care Quality

  • Staff-to-resident ratios
  • How staff interact with residents
  • Response time to resident needs
  • Staff knowledge and professionalism

Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.

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