About Highview of Northampton
Highview Of Northampton, located in LEEDS, MA, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Highview of Northampton
Key Performance Indicators
- CMS Overall Rating 1 Stars
- Nursing Hours 3.45 hrs
- Safety Record Issues
Chain Affiliations & Network
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Highview of Northampton provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 1 |
|
| Health Inspection | 1 |
|
| Quality Measures | 3 |
|
| Staffing | 1 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 180 | Jul 24, 2023 |
| Cycle 2 | 510 | Feb 14, 2022 |
| Cycle 3 | 104 | Mar 16, 2021 |
| Weighted Average | 277 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending Feb 01, 2025. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 23.8% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 19.4% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 1.6% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 2.1% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 9.5% |
| Percentage of long-stay residents who lose too much weight (QM404) | 3.3% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.0% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 1.1% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 1.2% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 2.4% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 98.4% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM419) | 23.4% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 96.8% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 2.9% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 19.4% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 29.9% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 94.8% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 85.8% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 8.6% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 15.4% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2022: 3 complaints
- 2023: 11 complaints
- 2024: 10 complaints
- Total: 24 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Nov 05, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Nov 05, 2024 | Ensure services provided by the nursing facility meet professional standards of quality. |
| Nov 05, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Nov 05, 2024 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Sep 21, 2024 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Sep 06, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Sep 06, 2024 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| Sep 06, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Aug 10, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Apr 21, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Nov 30, 2023 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Aug 02, 2023 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Jun 30, 2023 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Jun 30, 2023 | Respond appropriately to all alleged violations. |
| Jun 30, 2023 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| Jun 30, 2023 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| May 26, 2023 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| May 26, 2023 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| May 26, 2023 | Provide safe, appropriate pain management for a resident who requires such services. |
| Apr 03, 2023 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Apr 03, 2023 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
Nearby Hospitals
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BAYSTATE NOBLE HOSPITAL
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MERCY MEDICAL CTR
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BAYSTATE MEDICAL CENTER
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BAYSTATE FRANKLIN MEDICAL CENTER
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HOLYOKE MEDICAL CENTER
HOLYOKE, MA
BAYSTATE WING HOSPITAL
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NORTHAMPTON VA MEDICAL CENTER
LEEDS, MA
NORTH ADAMS REGIONAL HOSPITAL CORPORATION
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MIRAVISTA BEHAVIORAL HEALTH CENTER
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VALLEY SPRINGS BEHAVIORAL HEALTH HOSPITAL
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Owner & Operator Information
Business Entity
LEEDS MA SNF LLC
Ownership Structure
- VALERIE CHAKALOS-SANTILLI Direct: 6%
- DIANE CURTIS Direct: NO PERCENTAGE PROVIDED
- DANIELLE KAUFMAN Direct: NO PERCENTAGE PROVIDED
- MICHAEL MOSIER Direct: 7%
- LAWRENCE SANTILLI Direct: 65%
- PRISCILLA SENRA Direct: 5%
Management & Direction
- ATHENA HEALTH CARE ASSOCIATES INC. OPERATIONAL/MANAGERIAL CONTROL
- MICHAEL MOSIER MANAGING EMPLOYEE
- LAWRENCE SANTILLI CORPORATE OFFICER
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Care One at Holyoke | N/A | 5 |
| North Adams Commons Nursing and Rehabilitation Cente | N/A | 5 |
| Loomis Lakeside at Reeds Landing | N/A | 5 |
| Agawam East Rehab and Nursing | N/A | 5 |
| Mary's Meadow at Providence Place | N/A | 5 |
| Vantage at Hampden LLC | N/A | 3 |
| Hampden Post Acute | N/A | 3 |
| Regalcare at Greenfield | N/A | 4 |
| Craneville Rehabilitation and Skilled Care Center | N/A | 4 |
| Palmer Healthcare Center | N/A | 4 |
Related Analysis
Best Nursing Homes in LEEDS, MA
Compare Highview of Northampton to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Highview of Northampton directly at 4135848457. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.