About Regalcare at Holyoke
Regalcare At Holyoke, located in HOLYOKE, MA, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Regalcare at Holyoke
Key Performance Indicators
- CMS Overall Rating 1 Stars
- Nursing Hours 3.58 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the REGALCARE network. This chain operates 9 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Regalcare at Holyoke provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 1 |
|
| Health Inspection | 2 |
|
| Quality Measures | 1 |
|
| Staffing | 1 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 44 | Jun 25, 2025 |
| Weighted Average | 74 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 32.5% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 14.3% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 2.5% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 2.0% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 21.6% |
| Percentage of long-stay residents who lose too much weight (QM404) | 9.2% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 2.5% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 2.1% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 0.0% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 6.8% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 96.1% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 78.0% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 2.3% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 28.3% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 15.8% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 100.0% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 92.9% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 8.9% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 26.4% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 23.0% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 5 complaints
- 2024: 1 complaint
- Total: 6 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Nov 01, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Nov 01, 2023 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Nov 01, 2023 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Nov 01, 2023 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Aug 10, 2023 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Aug 10, 2023 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
Nearby Hospitals
COOLEY DICKINSON HOSPITAL INC,THE
NORTHAMPTON, MA
BAYSTATE NOBLE HOSPITAL
WESTFIELD, MA
MERCY MEDICAL CTR
SPRINGFIELD, MA
BAYSTATE MEDICAL CENTER
SPRINGFIELD, MA
JOHNSON MEMORIAL HOSPITAL
STAFFORD SPRINGS, CT
HOLYOKE MEDICAL CENTER
HOLYOKE, MA
BAYSTATE WING HOSPITAL
PALMER, MA
NORTHAMPTON VA MEDICAL CENTER
LEEDS, MA
MIRAVISTA BEHAVIORAL HEALTH CENTER
HOLYOKE, MA
VALLEY SPRINGS BEHAVIORAL HEALTH HOSPITAL
HOLYOKE, MA
Owner & Operator Information
Business Entity
RC HOLYOKE LLC
Ownership Structure
- ELIYAHU MIRLIS Indirect
- RC OPCO HOLDCO LLC Direct: 100%
Management & Direction
- ELIYAHU MIRLIS W-2 MANAGING EMPLOYEE
- ELIYAHU MIRLIS CORPORATE OFFICER
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Care One at Holyoke | N/A | 5 |
| Loomis Lakeside at Reeds Landing | N/A | 5 |
| St Joseph's Residence | N/A | 5 |
| Quaboag Rehabilitation and Skilled Care Facility | N/A | 5 |
| Agawam East Rehab and Nursing | N/A | 5 |
| Mary's Meadow at Providence Place | N/A | 5 |
| Hampden Post Acute | N/A | 3 |
| Vantage at Hampden LLC | N/A | 3 |
| Palmer Healthcare Center | N/A | 4 |
| Suffield House Rehabilitation and Healthcare Cente | N/A | 5 |
Related Analysis
Best Nursing Homes in HOLYOKE, MA
Compare Regalcare at Holyoke to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Regalcare at Holyoke directly at 4135387470. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.