About Sterling Care Bel Air
Sterling Care Bel Air, located in BEL AIR, MD, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Sterling Care Bel Air
Key Performance Indicators
- CMS Overall Rating 3 Stars
- Nursing Hours 3.64 hrs
- Safety Record Issues
Chain Affiliations & Network
This facility is part of the STERLING CARE network. This chain operates 6 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Sterling Care Bel Air provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 3 |
|
| Health Inspection | 2 |
|
| Quality Measures | 5 |
|
| Staffing | 2 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 152 | Mar 12, 2026 |
| Weighted Average | 135 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending Jun 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 17.3% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 6.1% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 1.0% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 1.3% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 8.8% |
| Percentage of long-stay residents who lose too much weight (QM404) | 0.9% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.0% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.3% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 12.7% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 1.3% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 98.9% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 99.4% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.8% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 9.0% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 9.4% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 97.2% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 91.9% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 2.0% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 33.6% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 11.2% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2025: 19 complaints
- Total: 19 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Dec 09, 2025 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. |
| Oct 01, 2025 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| Oct 01, 2025 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| Oct 01, 2025 | Ensure each resident?s drug regimen must be free from unnecessary drugs. |
| Oct 01, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Oct 01, 2025 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Oct 01, 2025 | Not hire anyone with a finding of abuse, neglect, exploitation, or theft. |
| Oct 01, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Oct 01, 2025 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Oct 01, 2025 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Oct 01, 2025 | Give the resident's representative the ability to exercise the resident's rights. |
| Oct 01, 2025 | Ensure services provided by the nursing facility meet professional standards of quality. |
| Jan 13, 2025 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Jan 13, 2025 | Provide timely, quality laboratory services/tests to meet the needs of residents. |
| Jan 13, 2025 | Provide enough food/fluids to maintain a resident's health. |
| Jan 13, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Jan 13, 2025 | Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. |
| Jan 13, 2025 | Give residents a notice of rights, rules, services and charges. |
| Jan 13, 2025 | Provide and implement an infection prevention and control program. |
Nearby Hospitals
VA MARYLAND HEALTHCARE SYSTEM - BALTIMORE
BALTIMORE, MD
UMD UPPER CHESAPEAKE MEDICAL CENTER
BEL AIR, MD
NORTHWEST HOSPITAL CENTER
RANDALLSTOWN, MD
MERCY MEDICAL CENTER INC
BALTIMORE, MD
UNIVERSITY OF MARYLAND MEDICAL CENTER
BALTIMORE, MD
JOHNS HOPKINS BAYVIEW MEDICAL CENTER
BALTIMORE, MD
SINAI HOSPITAL OF BALTIMORE
BALTIMORE, MD
UNIVERSITY OF MD MEDICAL CENTER MIDTOWN CAMPUS
BALTIMORE, MD
MEDSTAR FRANKLIN SQUARE MEDICAL CENTER
ROSEDALE, MD
SAINT AGNES HOSPITAL
BALTIMORE, MD
MEDSTAR GOOD SAMARITAN HOSPITAL
BALTIMORE, MD
MEDSTAR HARBOR HOSPITAL
BALTIMORE, MD
UNIVERSITY OF MD ST JOSEPH MEDICAL CENTER
TOWSON, MD
UNIVERSITY OF MD SHORE MEDICAL CTR AT CHESTERTOWN
CHESTERTOWN, MD
GREATER BALTIMORE MEDICAL CENTER
BALTIMORE, MD
JOHNS HOPKINS HOSPITAL, THE
BALTIMORE, MD
MEDSTAR UNION MEMORIAL HOSPITAL
BALTIMORE, MD
UMD REHABILITATION & ORTHOPAEDIC INSTITUTE
BALTIMORE, MD
LEVINDALE HEBREW GERIATRIC CENTER AND HOSPITAL
BALTIMORE, MD
VA MARYLAND HEALTHCARE SYSTEM - PERRY POINT
PERRY POINT, MD
Owner & Operator Information
Business Entity
BEL AIR SNF OPERATOR LLC
Ownership Structure
- BBF HOLDINGS LLC Direct: 100%
- CHAIM FRANKEL Indirect
- JEK IRRV TR Indirect
- NMJ IRRV TR Indirect
- SAVA ACQUISITION LLC Indirect
Management & Direction
- JEFFREY KAGAN W-2 MANAGING EMPLOYEE
- JEFFREY KAGAN CORPORATE OFFICER
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Oxford Health Center | N/A | 4 |
| Roland Park Place | N/A | 5 |
| North Oaks Communities | N/A | 5 |
| Lorien Bulle Rock | N/A | 5 |
| Broadmead | N/A | 5 |
| Transitional Care Services at Mercy Medical Center | N/A | 5 |
| Willow Brooke Ct Skilled Care Ctr at Heron Point | N/A | 5 |
| St. Joseph's Nursing Home | N/A | 5 |
| Future Care Canton Harbor | N/A | 5 |
| Little Sisters of The Poor | N/A | 4 |
Related Analysis
Best Nursing Homes in BEL AIR, MD
Compare Sterling Care Bel Air to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Sterling Care Bel Air directly at 4108387810. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.