NMS HEALTHCARE OF HAGERSTOWN

About NMS HEALTHCARE OF HAGERSTOWN

Nms Healthcare Of Hagerstown, located in HAGERSTOWN, MD, is a for-profit organization that accepts Medicare and Medicaid.

Why Families Choose NMS HEALTHCARE OF HAGERSTOWN

More Nursing Time: Staff spends 11.63 hours per resident daily (National Avg: 3.87).

Key Performance Indicators

CMS Overall Rating 2 Stars
Nursing Hours 11.63 hrs

Chain Affiliations & Network

According to CMS records, this facility is independently owned and operated.

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Nursing Staff Analysis

Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).

Above Average Staffing

NMS HEALTHCARE OF HAGERSTOWN provides more care hours than the state average and more than the national average.

Registered Nurses (RN)

6.24 hrs/day

State: 0.84 US: 0.68

Quality Adj: 3.64

Licensed Practical Nurses

7.33 hrs/day

State: 1.74 US: 1.54

Quality Adj: 0.88

Certified Assistants

4.30 hrs/day

State: 2.15 US: 2.33

Quality Adj: 4.29

CMS Quality Ratings

Category	Rating	Stars
Overall Rating	2
Health Inspection	1
Quality Measures		Not Rated
Staffing	5

Health Inspection History

Inspection Cycle	Score	Date
Cycle 1 (Most Recent)	3990	Feb 24, 2017
Cycle 2	144	Dec 09, 2015
Weighted Average	2,452	Combined Score

Lower scores are better. Scores are based on health inspections and complaint investigations.

Detailed Quality Measures

Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending Mar 01, 2019. Some measures may be omitted when CMS does not report a numeric rate for this facility.

Medicare claims-based measures

Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.

Measure	Rate
Percentage of short-stay residents who were rehospitalized after a nursi... (QM521)	N/A
Percentage of short-stay residents who had an outpatient emergency depar... (QM522)	N/A
Percentage of short-stay residents who were successfully discharged to t... (QM523)	N/A
Number of hospitalizations per 1000 long-stay resident days (QM551)	N/A

MDS-based measures

Resident assessment data; often used for long-stay care quality.

Measure	Rate
Percentage of long-stay residents whose need for help with daily activit... (QM401)	N/A
Percentage of long-stay residents who self-report moderate to severe pai... (QM402)	N/A
Percentage of high risk long-stay residents with pressure ulcers (QM403)	N/A
Percentage of long-stay residents who lose too much weight (QM404)	N/A
Percentage of low risk long-stay residents who lose control of their bow... (QM405)	N/A
Percentage of long-stay residents with a catheter inserted and left in t... (QM406)	N/A
Percentage of long-stay residents with a urinary tract infection (QM407)	N/A
Percentage of long-stay residents who have depressive symptoms (QM408)	N/A
Percentage of long-stay residents who were physically restrained (QM409)	N/A
Percentage of long-stay residents experiencing one or more falls with ma... (QM410)	N/A
Percentage of long-stay residents assessed and appropriately given the s... (QM411)	92.0%
Percentage of long-stay residents assessed and appropriately given the p... (QM415)	N/A
Percentage of long-stay residents who received an antipsychotic medicati... (QM419)	N/A
Percentage of short-stay residents who self-report moderate to severe pa... (QM424)	N/A
Percentage of short-stay residents with pressure ulcers that are new or... (QM425)	N/A
Percentage of short-stay residents who were assessed and appropriately g... (QM426)	80.9%
Percentage of short-stay residents assessed and appropriately given the... (QM430)	N/A
Percentage of short-stay residents who newly received an antipsychotic m... (QM434)	N/A
Percentage of long-stay residents whose ability to move independently wo... (QM451)	N/A
Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452)	N/A
Percentage of short-stay residents who made improvements in function (QM471)	N/A

Complaints & Deficiencies

Complaint History by Year

This chart shows the number of complaints filed each year.

Summary:

2016: 20 complaints
2017: 28 complaints
2026: 21 complaints
Total: 69 complaints on record

Recent Complaints (Since Jan 2023)

Date	Description
Jul 05, 2026	Ensure each resident receives an accurate assessment by a qualified health professional.
Jul 05, 2026	Have a program that investigates, controls and keeps infection from spreading.
Jul 05, 2026	Honor a residents' rights as a residents of the nursing home, free of coercion and reprisal, and as citizens or residents of the United States.
Jul 05, 2026	Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Jul 05, 2026	Provide care by qualified persons according to each resident's written plan of care.
Jul 05, 2026	Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
Jul 05, 2026	Have a program that investigates, controls and keeps infection from spreading.
Jul 05, 2026	Allow residents to easily view the results of the nursing home's most recent inspection.
Jul 05, 2026	Protect each resident from mistreatment, neglect and misappropriation of personal property.
Jul 05, 2026	Provide housekeeping and maintenance services.
Jul 05, 2026	Set up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.
Jul 05, 2026	Allow residents the right to participate in the planning or revision of care and treatment.
Jul 05, 2026	Provide care by qualified persons according to each resident's written plan of care.
Jul 05, 2026	Upon the death of a resident, convey the resident?s personal funds and an accounting of those funds to the appropriate party.
Jul 05, 2026	Provide necessary care and services to maintain or improve the highest well being of each resident .
Jul 05, 2026	Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
Jul 05, 2026	Have enough nurses to care for every resident in a way that maximizes the resident's well being.
Jul 05, 2026	Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
Jul 05, 2026	Have a program that investigates, controls and keeps infection from spreading.
Jul 05, 2026	Make sure that the facility is administered in an acceptable way that maintains the well-being of each resident .
Jul 05, 2026	Keep accurate, complete and organized clinical records on each resident that meet professional standards.

SHIPPENSBURG, PA

N/A

Owner & Operator Information

Business Entity

NMS HEALTHCARE OF HAGERSTOWN LLC

Ownership Structure

NANCY MOORE AND COMPANY, LLC Direct: NO PERCENTAGE PROVIDED
MATTHEW NEISWANGER Direct: NO PERCENTAGE PROVIDED

Management & Direction

NANCY MOORE AND COMPANY, LLC OPERATIONAL/MANAGERIAL CONTROL
JOSEPH NASRAWY DIRECTOR
JOSEPH NASRAWY MANAGING EMPLOYEE
NEISWANGER MANAGEMENT SERVICES LLC OPERATIONAL/MANAGERIAL CONTROL
MATTHEW NEISWANGER MANAGING EMPLOYEE
MARK YOST OFFICER

Associated Doctors

No associated doctor information available.

Local Comparison

Facility	Distance	Rating
South Mountain Restoration Cen	N/A	5
The Gardens at Gettysburg	N/A	3
Shippensburg Rehabilitation and Health Care Center	N/A	4
Menno Haven Rehabilitation Center	N/A	5
Homewood Living Frederick	N/A	5
Quincy Retirement Community	N/A	4
Chambersburg Skilled Nursing and Rehabilitation Ce	N/A	3
Fahrney-Keedy Memorial Home	N/A	5
Spiritrust Lutheran The Village at Gettysburg	N/A	4
Brookview Health Care Center	N/A	4

Related Analysis

Best Nursing Homes in HAGERSTOWN, MD

Compare NMS HEALTHCARE OF HAGERSTOWN to the top-rated facilities in the area.

Ownership Details

Complete list of registered owners, including direct and indirect ownership.

Noted Deficiencies

Detailed history of deficiencies with descriptions and correction dates.

Nursing Hours Analysis

Detailed breakdown of staffing hours per resident by role.

Frequently Asked Questions

NMS HEALTHCARE OF HAGERSTOWN has a 2-star CMS overall rating out of 5, which indicates care quality that may need improvement. The nursing staff spends 11.63 hours per resident daily, compared to the national average of 3.87 hours.

NMS HEALTHCARE OF HAGERSTOWN is certified to accept Medicare and Medicaid and provides comprehensive nursing home services including:

Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
Long-term Residential Care: Assistance with daily living activities for extended stays
Short-term Rehabilitation: Recovery services after hospital stays or surgeries
Memory Care: Specialized programs for residents with dementia and Alzheimer's disease

The facility has 206 certified beds.

NMS HEALTHCARE OF HAGERSTOWN accepts Medicare and Medicaid, which helps cover costs for eligible residents. Specific pricing varies based on:

Level of care needed (skilled nursing vs. long-term care)
Room type (private vs. semi-private)
Insurance coverage (Medicare, Medicaid, private insurance)
Length of stay and specific services required

For current rates and to discuss payment options, contact NMS HEALTHCARE OF HAGERSTOWN directly at 3017338700. Their admissions team can help determine coverage and out-of-pocket expenses.

When visiting NMS HEALTHCARE OF HAGERSTOWN, pay attention to these important factors:

Environment & Cleanliness

Overall cleanliness and odors
Resident room conditions
Common area maintenance
Safety features and accessibility

Staff & Care Quality

Staff-to-resident ratios
How staff interact with residents
Response time to resident needs
Staff knowledge and professionalism

Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.