About Sterling Care Hillhaven
Sterling Care Hillhaven, located in ADELPHI, MD, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Sterling Care Hillhaven
- High Quality Care: With a 5-star CMS rating, this facility demonstrates high standards.
- Top Ranked: Ranked #25 out of 169 facilities within 25 miles.
- More Nursing Time: Staff spends 4.03 hours per resident daily (National Avg: 3.87).
Key Performance Indicators
- CMS Overall Rating 5 Stars
- Nursing Hours 4.03 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the STERLING CARE network. This chain operates 6 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Above Average Staffing
Sterling Care Hillhaven provides more care hours than the state average and more than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 5 |
|
| Health Inspection | 5 |
|
| Quality Measures | 5 |
|
| Staffing | 1 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 36 | Jun 09, 2025 |
| Weighted Average | 35 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 22.3% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 8.5% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 1.0% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 0.9% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 9.7% |
| Percentage of long-stay residents who lose too much weight (QM404) | 7.7% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.0% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.0% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 23.8% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 0.0% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 99.2% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 81.7% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.6% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | N/A |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 7.5% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 100.0% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 93.4% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 5.2% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 23.1% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 13.6% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2024: 3 complaints
- Total: 3 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| May 20, 2024 | Develop and maintain an Emergency Preparedness Program (EP). |
| May 20, 2024 | Meet other general requirements that are deficient. |
| May 20, 2024 | Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke. |
Nearby Hospitals
UNIVERSITY OF MD CAPITAL REGION MEDICAL CENTER
UPPER MARLBORO, MD
HOWARD UNIVERSITY HOSPITAL CORP
WASHINGTON, DC
HOLY CROSS GERMANTOWN HOSPITAL
GERMANTOWN, MD
VA MARYLAND HEALTHCARE SYSTEM - BALTIMORE
BALTIMORE, MD
GEORGE WASHINGTON UNIV HOSPITAL
WASHINGTON, DC
NORTHWEST HOSPITAL CENTER
RANDALLSTOWN, MD
HOLY CROSS HOSPITAL
SILVER SPRING, MD
MEDSTAR SOUTHERN MARYLAND HOSPITAL CENTER
CLINTON, MD
ADVENTIST HEALTHCARE SHADY GROVE MEDICAL CENTER
ROCKVILLE, MD
SINAI HOSPITAL OF BALTIMORE
BALTIMORE, MD
ADVENTIST HEALTHCARE WHITE OAK MEDICAL CENTER
SILVER SPRING, MD
MEDSTAR MONTGOMERY MEDICAL CENTER
OLNEY, MD
SAINT AGNES HOSPITAL
BALTIMORE, MD
LUMINIS HEALTH ANNE ARUNDEL MEDICAL CENTER, INC
ANNAPOLIS, MD
JOHNS HOPKINS BAYVIEW MEDICAL CENTER
BALTIMORE, MD
UNIVERSITY OF MD MEDICAL CENTER MIDTOWN CAMPUS
BALTIMORE, MD
UNIVERSITY OF MARYLAND MEDICAL CENTER
BALTIMORE, MD
MEDSTAR WASHINGTON HOSPITAL CENTER
WASHINGTON, DC
MERCY MEDICAL CENTER INC
BALTIMORE, MD
Owner & Operator Information
Business Entity
HILLHAVEN SNF OPERATOR LLC
Ownership Structure
- YONI GRUNBAUM Indirect
- HILLHAVEN OPERATOR HOLDCO LLC Direct: 100%
- JEK IRRV TR II Indirect
- NMJ IRRV TR II Indirect
- SIYO HOLDINGS LLC Indirect
Management & Direction
- JEFFREY KAGAN W-2 MANAGING EMPLOYEE
- JEFFREY KAGAN CORPORATE OFFICER
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Maplewood Park Place | N/A | 5 |
| Ginger Cove | N/A | 4 |
| Riderwood Village | N/A | 5 |
| Jeanne Jugan Residence | N/A | 5 |
| Future Care Chesapeake | N/A | 5 |
| Lisner Louise Dickson Hurthome | N/A | 5 |
| North Oaks Communities | N/A | 5 |
| Montgomery Village Care Center | N/A | 5 |
| Roland Park Place | N/A | 5 |
| Sacred Heart Home Inc | N/A | 5 |
Related Analysis
Best Nursing Homes in ADELPHI, MD
Compare Sterling Care Hillhaven to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Sterling Care Hillhaven directly at 3019373939. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.