About Holly Hill Healthcare Center
Holly Hill Healthcare Center, located in TOWSON, MD, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Holly Hill Healthcare Center
Key Performance Indicators
- CMS Overall Rating 2 Stars
- Nursing Hours 3.48 hrs
- Safety Record Issues
Chain Affiliations & Network
This facility is part of the COMMUNICARE HEALTH network. This chain operates 122 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Holly Hill Healthcare Center provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 2 |
|
| Health Inspection | 1 |
|
| Quality Measures | 5 |
|
| Staffing | 3 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 212 | Mar 05, 2024 |
| Weighted Average | 196 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 15.0% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 12.5% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 1.0% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 2.4% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 15.4% |
| Percentage of long-stay residents who lose too much weight (QM404) | 2.1% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.0% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.4% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 16.2% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 0.8% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 89.2% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 46.9% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 1.2% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 12.3% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 12.9% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 98.5% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 63.0% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 3.3% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 25.7% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 14.8% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2024: 18 complaints
- 2026: 1 complaint
- Total: 19 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Apr 15, 2024 | Respond appropriately to all alleged violations. |
| Apr 15, 2024 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Apr 15, 2024 | Provide activities to meet all resident's needs. |
| Apr 15, 2024 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Jan 10, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Jan 10, 2024 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| Jan 10, 2024 | Ensure each resident receives an accurate assessment. |
| Jan 10, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Jan 10, 2024 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Jan 10, 2024 | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. |
| Jan 10, 2024 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Jan 10, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jan 10, 2024 | Provide safe and appropriate respiratory care for a resident when needed. |
| Jan 10, 2024 | Ensure that residents are free from significant medication errors. |
| Jan 10, 2024 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| Jan 10, 2024 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Jan 10, 2024 | Provide and implement an infection prevention and control program. |
| Jan 10, 2024 | Develop, implement, and/or maintain an effective training program for all new and existing staff members. |
| Jun 21, 2026 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
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Owner & Operator Information
Business Entity
HOLLY HILL NURSING, LLC
Ownership Structure
Management & Direction
- KAREN COUSINS OPERATIONAL/MANAGERIAL CONTROL
- KAREN COUSINS ADP OF THE SNF
- DONNA GROVES CORPORATE OFFICER
- ASHLEE HARDING OPERATIONAL/MANAGERIAL CONTROL
- ASHLEE HARDING ADP OF THE SNF
- RICHARD ODENTHAL INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF
- DOMINIC ROMEO CORPORATE OFFICER
- DOMINIC ROMEO OPERATIONAL/MANAGERIAL CONTROL
- STEVENSON MGT LLC OPERATIONAL/MANAGERIAL CONTROL
- STEVENSON MGT LLC ADP OF THE SNF
- CHARLES STOLTZ CORPORATE OFFICER
- RONALD WILHEIM CORPORATE OFFICER
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Riderwood Village | N/A | 5 |
| Future Care Chesapeake | N/A | 5 |
| North Oaks Communities | N/A | 5 |
| Roland Park Place | N/A | 5 |
| Lorien Bulle Rock | N/A | 5 |
| Broadmead | N/A | 5 |
| Transitional Care Services at Mercy Medical Center | N/A | 5 |
| St. Joseph's Nursing Home | N/A | 5 |
| Future Care Canton Harbor | N/A | 5 |
| The Lutheran Village at Miller's Grant | N/A | 5 |
Related Analysis
Best Nursing Homes in TOWSON, MD
Compare Holly Hill Healthcare Center to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Holly Hill Healthcare Center directly at 4108235310. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.