CONTACT INFORMATION REVIEWS & MORE DATA

Complete Care at Heritage LLC

  • Date Updated:  July 01, 2025
  • CMS Overall 5-Star Rating:  
  • Address:  7232 GERMAN HILL ROAD
    DUNDALK MD 21222 Map
  • Phone:  410-282-6310
  • Website:   Click Here
  • Medicare Provider Number:  215135
  • Participating in Medicare Since:  November 09, 1981
  • No. of Certified Beds:  177
  • No. of Residents:   N/A
  • Occupancy:   N/A
  • Amount Fined:  $162,297.25
  • Complaints Filed:   17
  • Accepts:  Medicare and Medicaid

  About Complete Care at Heritage LLC

Looking for information about Complete Care at Heritage LLC? You're in the right place. We've gathered all the essential details you need to make an informed decision about this nursing home.

Complete Care At Heritage Llc, located in DUNDALK, MD, is a for-profit organization that accepts Medicare and Medicaid.

Complete Care At Heritage Llc offers a comprehensive range of services including skilled nursing care, long-term residential care, short-term rehabilitation, and specialized memory care for residents with dementia and Alzheimer's disease. The facility is equipped with modern amenities and maintains a supportive environment designed to enhance the quality of life for all residents, with a focus on personalized care plans and meaningful community engagement.

Why Families Choose Complete Care at Heritage LLC

Data Accuracy: This profile is based on the most recent data available from CMS and other official healthcare databases. Information was last verified on Jul 01, 2025. We update our database regularly to ensure accuracy.

What You'll Find About Complete Care at Heritage LLC

We've organized all the essential information you need to evaluate this nursing home:

Key Performance Indicators

  • Local Ranking (10-mile radius)
    View Full Ranking Report
    #49 of 51
  • CMS Overall Rating 2 Stars
  • Quality Trend Needs Attention
  • Daily Nursing Hours per Resident 3.37 hrs
  • Rehospitalization Rate 20.5%
  • Safety Record CMS Safety Concerns

  Affiliations

This facility is affiliated with COMPLETE CARE. There are 78 facilities in the chain.

Chain Average CMS Ratings (out of 5)

  • Overall: 3.0
  • Health Inspection: 2.6
  • Staffing: 2.4
  • Quality Measures: 4.3

  How Good Is Complete Care at Heritage LLC? Quality Ratings Explained

Wondering how Complete Care at Heritage LLC compares to other nursing homes? Here's everything you need to know about their quality ratings and what they mean for residents and families.

The Centers for Medicare and Medicaid Services (CMS) conducts comprehensive, multi-day inspections of every skilled nursing facility in the United States. These thorough evaluations result in detailed star ratings across multiple categories, giving you a clear picture of care quality. The health inspection scores are standardized, so you can directly compare Complete Care at Heritage LLC to any other facility in the country.

Complete Care at Heritage LLC's Star Ratings

Here's how Complete Care at Heritage LLC performs across the key quality categories compared to other nursing homes:

Overall Rating

Combines all quality measures into one comprehensive score

Below average in MD - Needs improvement

2

out of 5
Health Inspection Rating

Based on health inspections and compliance with safety standards

Bottom 20% in MD - Significant concerns

1

out of 5
Quality Rating

Measures resident health outcomes and clinical care quality

Top 10% in MD - Excellent performance

5

out of 5
Staffing Rating

Evaluates nurse staffing levels and time spent with residents

Below average in MD - Needs improvement

2

out of 5
Understanding Star Ratings
  • 5 Stars: Top 10% of nursing homes in MD
  • 4 Stars: Above average performance (next 23%)
  • 3 Stars: Average performance (middle 23%)
  • 2 Stars: Below average performance (next 23%)
  • 1 Star: Bottom 20% of nursing homes in MD

Star ratings compare facilities within MD only. For nationwide comparisons, use the inspection scores below.

Health Inspection History

These scores show Complete Care at Heritage LLC's performance over multiple inspection cycles compared to other facilities:

Inspection Score Timeline
Inspection Cycle Score Performance Date
Most Recent (Cycle 1) 441 Critical - Major problems Aug 22, 2023
Weighted Average 353 Critical overall Combined Score
Understanding Inspection Scores
  • 0-15: Excellent compliance - Among the best facilities nationwide
  • 16-30: Good compliance - Above average performance
  • 31-45: Fair compliance - Some issues that need attention
  • 46-60: Poor compliance - Multiple problems requiring correction
  • 60+: Critical issues - Significant problems requiring immediate action

Lower scores are better. These scores can be compared directly across all nursing homes nationwide, unlike star ratings which are state-specific.

  How Much Time Do Nurses Spend with Residents?

One of the most important factors in nursing home care is how much time staff spends with each resident. Here's how Complete Care at Heritage LLC compares to state and national averages.

CMS tracks detailed information about nursing staff time, including different types of caregivers: Registered Nurses (RNs) who provide complex medical care, Licensed Practical Nurses (LPNs) who handle routine medical tasks, and Certified Nursing Assistants (CNAs) who help with daily activities. More nursing hours per resident generally indicates better care, though it can also reflect residents with more complex medical needs.

Below Average Nursing Hours

The nursing staff at Complete Care at Heritage LLC spends less time than the state average and less time than the national average with residents each day.

Registered Nurses (RN)

Provide complex medical care, medication management, and clinical assessments

Daily Hours per Resident: 0.73 hrs
State Avg: 0.84 | National Avg: 0.68
Case Mix Adjusted: 0.70 hrs
Quality Adjusted: 0.70 hrs
Licensed Practical Nurses (LPN)

Handle routine medical tasks, wound care, and medication administration

Daily Hours per Resident: 0.81 hrs
State Avg: 0.91 | National Avg: 0.87
Case Mix Adjusted: 0.90 hrs
Quality Adjusted: 0.78 hrs
Nursing Assistants (CNA)

Help with daily activities like bathing, dressing, eating, and mobility

Daily Hours per Resident: 1.83 hrs
State Avg: 2.12 | National Avg: 2.30
Case Mix Adjusted: 2.39 hrs
Quality Adjusted: 1.75 hrs
Total Licensed Staff Hours

1.54 hrs

State: 1.75 | National: 1.55

Total Nursing Hours per Resident

3.37 hrs

State: 3.86 | National: 3.85

Understanding These Numbers

  • Case Mix Adjusted: Accounts for the complexity of residents' medical conditions
  • Quality Adjusted: Factors in the facility's overall quality performance
  • Higher hours generally indicate: More personalized attention, better response to resident needs
  • Consider context: Some facilities may have higher hours due to residents with more complex medical needs

  Complete Care at Heritage LLC Owner & Operator Information

Business Entity Name:

COMPLETE CARE AT HERITAGE LLC

Owners:

Managers and Directors:

  Recent Complaints by Residents

Complaint History by Year

This chart shows the number of complaints filed each year at Complete Care at Heritage LLC:

Complaint Summary:
  • 2023: 16 complaints
  • 2025: 1 complaint
  • Total: 17 complaints on record

Complaints filed by residents at Complete Care at Heritage LLC since January 2023:

Complaint Description Date Filed
Ensure that residents are free from significant medication errors. 05/02/2025
Provide appropriate treatment and care according to orders, resident?s preferences and goals. 11/14/2023
Ensure that residents are free from significant medication errors. 10/06/2023
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. 10/06/2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. 10/06/2023
Develop, implement, and/or maintain an effective training program for all new and existing staff members. 10/06/2023
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. 10/06/2023
Provide behavior health training consistent with the requirements and as determined by a facility assessment. 10/06/2023
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. 10/06/2023
Respond appropriately to all alleged violations. 10/06/2023
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. 10/06/2023
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. 10/06/2023
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. 10/06/2023
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. 10/06/2023
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. 05/19/2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. 05/19/2023
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. 05/19/2023
Note: This table shows only complaints filed since January 1, 2023. See the chart for historical complaint trends at this facility.

  How Well Does Complete Care at Heritage LLC Care for Residents?

These quality measures show how well Complete Care at Heritage LLC helps residents recover, stay healthy, and maintain their quality of life. We've organized the most important measures into categories that matter most to families.

Safety & Prevention
How well does the facility prevent injuries and infections?
Percentage of long-stay residents with a urinary tract infection 5-Star Factor

Infections can be serious for elderly residents. Lower rates show good hygiene practices and infection control.

1.4% State avg: 1.6% Better
Percentage of long-stay residents experiencing one or more falls with major injury 5-Star Factor

Falls can cause serious injuries like broken bones and head trauma. Lower rates indicate better safety protocols and staff attention.

1.0% State avg: 2.3% Better
Percentage of long-stay residents with pressure ulcers 5-Star Factor

Pressure sores are painful, slow to heal, and can become life-threatening infections. Prevention shows quality daily care.

4.2%
Recovery & Rehabilitation
How successful is the facility at helping residents recover and return home?
Percentage of short-stay residents who were rehospitalized after a nursing home admission 5-Star Factor

Fewer hospital readmissions mean residents are getting effective care and recovering well at the facility.

20.5% State avg: 21.2% Better
Number of hospitalizations per 1000 long-stay resident days 5-Star Factor

Fewer hospital readmissions mean residents are getting effective care and recovering well at the facility.

1.7% State avg: 1.3% Needs attention
Daily Care Quality
How well does the facility help residents with daily activities and maintain their health?
Percentage of short-stay residents who had an outpatient emergency department visit 5-Star Factor

This measure reflects the overall quality of care and attention residents receive at this facility.

6.8% State avg: 9.6% Better
Number of outpatient emergency department visits per 1000 long-stay resident days 5-Star Factor

This measure reflects the overall quality of care and attention residents receive at this facility.

0.8% State avg: 1.2% Better
Percentage of long-stay residents whose need for help with daily activities has increased 5-Star Factor

This measure reflects the overall quality of care and attention residents receive at this facility.

15.8% State avg: 23.9% Better
Percentage of long-stay residents who lose too much weight

This measure reflects the overall quality of care and attention residents receive at this facility.

7.1% State avg: 5.7% Needs attention
Percentage of long-stay residents with a catheter inserted and left in their bladder 5-Star Factor

Catheters increase infection risk and reduce dignity. Lower usage shows efforts to maintain normal function.

1.2% State avg: 0.9% Needs attention
Percentage of long-stay residents who have depressive symptoms

This measure reflects the overall quality of care and attention residents receive at this facility.

27.5% State avg: 18.9% Needs attention
Percentage of long-stay residents who were physically restrained

This measure reflects the overall quality of care and attention residents receive at this facility.

0.0% State avg: 0.0% Better
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine

This measure reflects the overall quality of care and attention residents receive at this facility.

99.8% State avg: 91.9% Better
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine

This measure reflects the overall quality of care and attention residents receive at this facility.

66.4% State avg: 78.5% Needs attention
Percentage of long-stay residents whose ability to walk independently worsened 5-Star Factor

This measure reflects the overall quality of care and attention residents receive at this facility.

22.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine

This measure reflects the overall quality of care and attention residents receive at this facility.

100.0% State avg: 95.4% Better
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine

This measure reflects the overall quality of care and attention residents receive at this facility.

73.5% State avg: 79.8% Needs attention
Percentage of long-stay residents with new or worsened bowel or bladder incontinence

This measure reflects the overall quality of care and attention residents receive at this facility.

23.6%
Medication Management
How safely and effectively does the facility manage resident medications?
Percentage of long-stay residents who received an antipsychotic medication 5-Star Factor

These powerful medications should only be used when medically necessary. Lower rates indicate appropriate, person-centered care.

15.7% State avg: 13.0% Needs attention
Percentage of short-stay residents who newly received an antipsychotic medication 5-Star Factor

These powerful medications should only be used when medically necessary. Lower rates indicate appropriate, person-centered care.

1.5% State avg: 1.4% Needs attention
Percentage of long-stay residents who received an antianxiety or hypnotic medication

Proper medication management prevents dangerous interactions and ensures residents get the right treatments.

16.9% State avg: 15.5% Needs attention
Understanding Quality Measures
What These Numbers Mean:
  • Lower is better for safety measures (falls, infections, pressure sores)
  • Higher is better for positive outcomes (successful discharges, functional improvement)
  • 5-Star Factor measures directly impact the facility's overall CMS rating
How to Use This Information:
  • Compare Complete Care at Heritage LLC's performance to state averages
  • Look for consistent patterns across multiple measures
  • Consider which categories matter most for your loved one's needs
  • Discuss any concerns with the facility during your visit

This section contains the complete technical quality measures data as reported to CMS. Quality measures are based on resident assessments, Medicare claims data, and facility surveys.

Measure Description Facility Score State Average Performance Measure Code
Percentage of short-stay residents who were rehospitalized after a nursing home admission 5-Star 20.5% 21.2% Better QM521
Percentage of short-stay residents who had an outpatient emergency department visit 5-Star 6.8% 9.6% Better QM522
Number of hospitalizations per 1000 long-stay resident days 5-Star 1.7% 1.3% Needs Attention QM551
Number of outpatient emergency department visits per 1000 long-stay resident days 5-Star 0.8% 1.2% Better QM552
Percentage of long-stay residents whose need for help with daily activities has increased 5-Star 15.8% 23.9% Better QM401
Percentage of long-stay residents who lose too much weight 7.1% 5.7% Needs Attention QM404
Percentage of long-stay residents with a catheter inserted and left in their bladder 5-Star 1.2% 0.9% Needs Attention QM406
Percentage of long-stay residents with a urinary tract infection 5-Star 1.4% 1.6% Better QM407
Percentage of long-stay residents who have depressive symptoms 27.5% 18.9% Needs Attention QM408
Percentage of long-stay residents who were physically restrained 0.0% 0.0% Better QM409
Percentage of long-stay residents experiencing one or more falls with major injury 5-Star 1.0% 2.3% Better QM410
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 99.8% 91.9% Better QM415
Percentage of long-stay residents who received an antipsychotic medication 5-Star 15.7% 13.0% Needs Attention QM419
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 66.4% 78.5% Needs Attention QM430
Percentage of short-stay residents who newly received an antipsychotic medication 5-Star 1.5% 1.4% Needs Attention QM434
Percentage of long-stay residents whose ability to walk independently worsened 5-Star 22.7% N/A No Comparison QM451
Percentage of long-stay residents who received an antianxiety or hypnotic medication 16.9% 15.5% Needs Attention QM452
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0% 95.4% Better QM454
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 73.5% 79.8% Needs Attention QM472
Percentage of long-stay residents with pressure ulcers 5-Star 4.2% N/A No Comparison QM479
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 23.6% N/A No Comparison QM480

  Hospitals Near Complete Care at Heritage LLC

Quite often skilled nursing facilities and hospitals work closely together to help patients recover or manage a terminal illness. Hospitals deals with acute care while nursing homes treat patients for a longer period of time. New residents at skilled nursing homes typically come from a hospital and nursing home residents may be readmitted to a hospital if their recovery does not proceed well. (Hospital readmission rates are closely monitored by CMS.) Consequently it is important that you consider which hospitals are near a nursing home which choosing one. Below is a list of hospitals near Complete Care at Heritage LLC.

Complete Care at Heritage LLC is near several hospitals, each with its own rating based on overall performance:

We did not find any hospitals near Complete Care at Heritage LLC.

Ratings History for Complete Care at Heritage LLC

  Medical Professionals Associated with Complete Care at Heritage LLC

These are the doctors who are affiliated with Complete Care at Heritage LLC. The data is from the most recent period. Historical data is not available.

  • MATEEN AWAN ( INTERNAL MEDICINE - GENESIS ELDERCARE PHYSICIAN SERVICES LLC )
  • MALIK REHMAN ( INTERNAL MEDICINE - MALIK A REHMAN MD PA )

  Local Nursing Homes

When evaluating nursing homes, it's important to consider other nearby facilities to understand the available options and make comparisons. Below is a list of nursing homes near Brookline Healthcare and Rehabilitation, including Brookline itself. This list is ranked based on each home's health inspection scores, also known as the "weighted all cycles score." Additionally, we provide the facility's 5-star overall rating for a more complete view of its performance. If a nursing home has been flagged by CMS for abuse, you'll see a special icon () next to its name.

The data is based on the dataset as of July 01, 2025.

Recommended Nearby Facilities

These facilities have strong ratings and no safety concerns:

Name Health Inspection Score / Overall Rating
St. Joseph's Nursing Home
(CATONSVILLE, MD)
4 / (5 stars)
Broadmead
(COCKEYSVILLE, MD)
14 / (5 stars)
Riderwood Village
(SILVER SPRING, MD)
16 / (5 stars)
Ginger Cove
(ANNAPOLIS, MD)
26 / (5 stars)
Chestnut Grn Hlth Ctr Blakehur
(TOWSON, MD)
26 / (5 stars)
Sterling Care Hillhaven
(ADELPHI, MD)
26 / (5 stars)
Lochearn Nursing Home, LLC
(BALTIMORE, MD)
27 / (5 stars)
Larkin Chase Center
(BOWIE, MD)
30 / (5 stars)
Future Care Chesapeake
(ARNOLD, MD)
36 / (5 stars)
Complete Care at Annapolis
(ANNAPOLIS, MD)
38 / (5 stars)
Transitional Care Services at Mercy Medical Center
(BALTIMORE, MD)
39 / (5 stars)
Lorien Bulle Rock
(HAVRE DE GRACE, MD)
40 / (5 stars)
Residences at Vantage Point
(COLUMBIA, MD)
41 / (5 stars)
North Oaks Communities
(BALTIMORE, MD)
42 / (5 stars)
Autumn Lake Healthcare at Waugh Chapel
(GAMBRILLS, MD)
42 / (5 stars)
Towson Rehabilitation and Healthcare Center
(TOWSON, MD)
45 / (4 stars)
Future Care Northpoint
(BALTIMORE, MD)
47 / (5 stars)
Autumn Lake Healthcare at Oak Manor
(BURTONSVILLE, MD)
48 / (4 stars)
The Lutheran Village at Miller's Grant
(ELLICOTT CITY, MD)
49 / (5 stars)
Willow Brooke Ct Skilled Care Ctr at Heron Point
(CHESTERTOWN, MD)
50 / (5 stars)
Resorts at Chester River Manor Corp
(CHESTERTOWN, MD)
51 / (4 stars)
Sacred Heart Home Inc
(HYATTSVILLE, MD)
55 / (5 stars)
Roland Park Place
(BALTIMORE, MD)
56 / (5 stars)
Complete Care at Multi Medical Center LLC
(TOWSON, MD)
56 / (5 stars)
Citizens Care Center
(HAVRE DE GRACE, MD)
57 / (4 stars)
Marley Neck Health and Rehabilitation Center
(GLEN BURNIE, MD)
58 / (5 stars)
Advanced Rehab at Autumn Lake Healthcare
(LUTHERVILLE, MD)
59 / (4 stars)
Autumn Lake Healthcare at Riverview
(ESSEX, MD)
63 / (5 stars)
Sterling Care Forest Hill
(FOREST HILL, MD)
63 / (5 stars)
Future Care Charles Village
(BALTIMORE, MD)
63 / (5 stars)
Fairfield Nursing and Rehabilitation Center
(CROWNSVILLE, MD)
65 / (4 stars)
Future Care Old Court
(RANDALLSTOWN, MD)
65 / (4 stars)
Roland Park Rehabilitation and Healthcare Center
(BALTIMORE, MD)
66 / (4 stars)
Ridgeway Rehab Center
(CATONSVILLE, MD)
70 / (4 stars)
Sterling Care Bel Air
(BEL AIR, MD)
75 / (4 stars)
Sterling Care Riverside
(BELCAMP, MD)
76 / (4 stars)
St. Elizabeth Rehabilitation and Nursing Center
(BALTIMORE, MD)
77 / (4 stars)
The Hsc Pediatric Skilled Nursing Facility
(WASHINGTON, DC)
77 / (5 stars)
Willowbrooke Court Skilled Care Center Fairhaven
(SYKESVILLE, MD)
78 / (4 stars)
Autumn Lake Healthcare at Perring Parkway
(BALTIMORE, MD)
91 / (4 stars)
Autumn Lake Healthcare at Cherry Lane
(LAUREL, MD)
97 / (4 stars)
Future Care Canton Harbor
(BALTIMORE, MD)
111 / (4 stars)
Autumn Lake Healthcare at Homewood
(BALTIMORE, MD)
113 / (4 stars)

Other Nearby Facilities

Additional facilities in the area for comparison:

Name Health Inspection Score / Overall Rating
Autumn Lake Healthcare at Crofton
(CROFTON, MD)
43 / (3 stars)
Pickersgill Retirement Community
(TOWSON, MD)
52 / (3 stars)
Northwest Healthcare Center
(BALTIMORE, MD)
Safety Concern
57 / (3 stars)
Maryland Baptist Aged Home
(BALTIMORE, MD)
66 / (3 stars)
Frederick Villa Healthcare
(CATONSVILLE, MD)
73 / (3 stars)
Autumn Lake Healthcare at Silver Spring
(SILVER SPRING, MD)
76 / (3 stars)
Forest Haven Nursing and Rehabilitation Ctr
(CATONSVILLE, MD)
Safety Concern
78 / (2 stars)
Lorien Nursing and Rehab Ctr - Elkridge
(ELKRIDGE, MD)
84 / (3 stars)
Future Care Sandtown-Winchester
(BALTIMORE, MD)
87 / (3 stars)
Lorien Nsg and Rehab Ctr Belair
(BEL AIR, MD)
88 / (3 stars)
Little Sisters of The Poor
(BALTIMORE, MD)
89 / (3 stars)
Encore at Turf Valley
(ELLICOTT CITY, MD)
89 / (3 stars)
Good Samaritan Nursing Home Operator, LLC
(BALTIMORE, MD)
90 / (3 stars)
Future Care Irvington
(BALTIMORE, MD)
90 / (3 stars)
Keswick Multi-Care Center
(BALTIMORE, MD)
91 / (3 stars)
Franklin Woods Center
(BALTIMORE, MD)
92 / (3 stars)
Lorien Mays Chapel
(TIMONIUM, MD)
93 / (3 stars)
Oak Crest Village
(PARKVILLE, MD)
Safety Concern
95 / (4 stars)
Autumn Lake Healthcare at Overlea
(BALTIMORE, MD)
100 / (2 stars)
Oakwood Snf LLC
(MIDDLE RIVER, MD)
Safety Concern
101 / (2 stars)
Levindale Hebrew Ger Ctr and Hsp
(BALTIMORE, MD)
101 / (3 stars)
South River Healthcare Center
(EDGEWATER, MD)
Safety Concern
102.75 / (2 stars)
Autumn Lake Healthcare at Ruxton
(TOWSON, MD)
103 / (3 stars)
King David Nursing and Rehabilitation Center
(BALTIMORE, MD)
104 / (3 stars)
Westgate Hills Rehab and Healthcare Ctr
(BALTIMORE, MD)
107 / (3 stars)
Future Care Homewood
(BALTIMORE, MD)
112 / (3 stars)
Autumn Lake Healthcare at Bridgepark
(BALTIMORE, MD)
112 / (3 stars)
Copper Ridge Nursing and Assisted Living Center
(SYKESVILLE, MD)
113 / (3 stars)
Villa Rosa Nursing and Rehabilitation, LLC
(MITCHELLVILLE, MD)
113 / (3 stars)
Autumn Lake Healthcare at Arlington West
(BALTIMORE, MD)
117 / (1 stars)
Complete Care at Severna Park LLC
(SEVERNA PARK, MD)
119 / (2 stars)
Autumn Lake Healthcare at Long Green
(BALTIMORE, MD)
Safety Concern
120 / (2 stars)
Autumn Lake Healthcare at Patuxent River
(LAUREL, MD)
121 / (1 stars)
Chestertown Nursing and Rehab
(CHESTERTOWN, MD)
123 / (1 stars)
Fairland Center
(SILVER SPRING, MD)
123 / (2 stars)
Stella Maris, Inc.
(TIMONIUM, MD)
127 / (2 stars)
Autumn Lake Healthcare at Loch Raven
(BALTIMORE, MD)
129 / (1 stars)
Charlestown Community Inc
(CATONSVILLE, MD)
130.25 / (3 stars)
Autumn Lake Healthcare at Birch Manor
(SYKESVILLE, MD)
134 / (2 stars)
Atlee Hill Health and Rehab Center
(WESTMINSTER, MD)
135 / (2 stars)
Lorien Health Systems - Columbia
(COLUMBIA, MD)
135 / (2 stars)
Autumn Lake Healthcare at Parkville
(BALTIMORE, MD)
135.5 / (2 stars)
Adelphi Nursing and Rehabilitation Center
(ADELPHI, MD)
137 / (2 stars)
Autumn Lake Healthcare at Spa Creek
(ANNAPOLIS, MD)
137.25 / (3 stars)
Blue Point Healthcare Center
(BALTIMORE, MD)
145 / (3 stars)
Resorts of Augsburg
(BALTIMORE, MD)
145 / (2 stars)
Chapel Hill Nursing Center
(RANDALLSTOWN, MD)
152.5 / (1 stars)
Complete Care at Corsica Hills LLC
(CENTREVILLE, MD)
Safety Concern
152.75 / (2 stars)
Fayette Health and Rehabilitation Center
(BALTIMORE, MD)
153.75 / (3 stars)
Autumn Lake Healthcare at Baltimore Washington
(GLEN BURNIE, MD)
157 / (2 stars)
Hammonds Lane Center
(BROOKLYN PARK, MD)
158 / (2 stars)
Doctors Community Rehabilitation and Patient Care
(LANHAM, MD)
159.5 / (3 stars)
Washington Ctr For Aging Svcs
(WASHINGTON, DC)
Safety Concern
164.25 / (1 stars)
Orchard Hill Rehabilitation and Healthcare Center
(TOWSON, MD)
166 / (2 stars)
Autumn Lake Healthcare at Glen Burnie
(GLEN BURNIE, MD)
172 / (2 stars)
Future Care Cherrywood
(REISTERSTOWN, MD)
173.75 / (2 stars)
Crescent Cities Nursing and Rehabilitation Center
(RIVERDALE, MD)
176.25 / (3 stars)
Future Care Cold Spring
(BALTIMORE, MD)
178 / (2 stars)
Holly Hill Healthcare Center
(TOWSON, MD)
181 / (1 stars)
Meadow Park Rehabilitation and Healthcare Center
(CATONSVILLE, MD)
182.25 / (2 stars)
Autumn Lake Healthcare Post-Acute Care Center
(BALTIMORE, MD)
Safety Concern
183 / (1 stars)
White Oak Rehabilitation and Nursing Center
(HYATTSVILLE, MD)
191.75 / (2 stars)
Glen Meadows Retirement Com.
(GLEN ARM, MD)
195.25 / (2 stars)
Maryland Masonic Homes Ltd
(COCKEYSVILLE, MD)
196 / (1 stars)
Autumn Lake Healthcare at Alice Manor
(BALTIMORE, MD)
201 / (1 stars)
Courtland, LLC
(BALTIMORE, MD)
211 / (1 stars)
Autumn Lake Healthcare at Summit Park
(CATONSVILLE, MD)
214.25 / (1 stars)
Ellicott City Healthcare Center
(ELLICOTT CITY, MD)
Safety Concern
216 / (1 stars)
Autumn Lake Healthcare at Catonsville
(CATONSVILLE, MD)
216 / (1 stars)
The Nursing and Rehab Center at Stadium Place
(BALTIMORE, MD)
235 / (2 stars)
Rossville Rehabilitation and Healthcare Center
(BALTIMORE, MD)
301.75 / (2 stars)
Patapsco Healthcare
(RANDALLSTOWN, MD)
Safety Concern
338.25 / (1 stars)
Complete Care at Heritage LLC
(DUNDALK, MD)
Safety Concern
352.75 / (2 stars)
Complete Care at Hyattsville
(HYATTSVILLE, MD)
353 / (2 stars)
Autumn Lake Healthcare at Pikesville
(PIKESVILLE, MD)
564.75 / (1 stars)
Carroll Park Healthcare
(BALTIMORE, MD)
Safety Concern
768.25 / Not Rated
Edenwald
(TOWSON, MD)
/ Not Rated

  Our Analysis

Best and Worst Nursing Homes in DUNDALK, MD

Here is our analysis of the Best Nursing Homes in DUNDALK and Worst Nursing Homes in DUNDALK so that you can make better decisions when choosing a nursing home. You should also use these lists after choosing a home to stay abreast of changes.

Ownership Details for Complete Care at Heritage LLC

A list of all of the registered owners for Complete Care at Heritage LLC. This includes direct and indirect owners and managers.

Noted Deficiencies for Complete Care at Heritage LLC

A list of all of the deficiencies for the facility. This includes a description, type of deficiency, incident date and when the facility reports that the incident was corrected.

Nursing Hours Analysis for Complete Care at Heritage LLC

How long a nurse spends with a resident can be an important factor in their recovery. This page shows the average nursing hours spent per resident for RNs, LPNs, CNAs, PTs and all licensed staff.

  Frequently Asked Questions About Complete Care at Heritage LLC

Complete Care at Heritage LLC has a 2-star CMS overall rating out of 5, which indicates care quality that may need improvement. The facility is ranked #116 out of 120 nursing homes within a 25-mile radius. The nursing staff spends 3.37 hours per resident daily, compared to the national average of 3.85 hours. However, CMS has flagged this facility for potential safety concerns that families should discuss with the administration.

Complete Care at Heritage LLC is certified to accept Medicare and Medicaid and provides comprehensive nursing home services including:
  • Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
  • Long-term Residential Care: Assistance with daily living activities for extended stays
  • Short-term Rehabilitation: Recovery services after hospital stays or surgeries
  • Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
The facility has 177 certified beds and currently houses residents (current occupancy data not available).

Complete Care at Heritage LLC accepts Medicare and Medicaid, which helps cover costs for eligible residents. Specific pricing varies based on:
  • Level of care needed (skilled nursing vs. long-term care)
  • Room type (private vs. semi-private)
  • Insurance coverage (Medicare, Medicaid, private insurance)
  • Length of stay and specific services required

For current rates and to discuss payment options, contact Complete Care at Heritage LLC directly at 410-282-6310. Their admissions team can help determine what costs may be covered by your insurance and what out-of-pocket expenses to expect.

When visiting Complete Care at Heritage LLC, pay attention to these important factors:
Environment & Cleanliness
  • Overall cleanliness and odors
  • Resident room conditions
  • Common area maintenance
  • Safety features and accessibility
Staff & Care Quality
  • Staff-to-resident ratios
  • How staff interact with residents
  • Response time to resident needs
  • Staff knowledge and professionalism
Resident Well-being
  • Residents' general appearance
  • Activity levels and engagement
  • Social interaction opportunities
  • Meal quality and dining experience
Questions to Ask
  • What is the admission process?
  • How are care plans developed?
  • What activities are available?
  • How do you handle emergencies?

Contact Information

Phone: 410-282-6310
Address:
7232 GERMAN HILL ROAD
DUNDALK, MD 21222

Website: https://completecareheritage.com/

Best Times to Call
  • Weekday business hours for admissions
  • Schedule tours in advance
  • Ask about evening or weekend availability
  • Emergency contact available 24/7

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  Important Information

Healthcare Decision Disclaimer: This information is for educational purposes only and should not replace professional medical advice or personal facility visits. Always tour facilities in person and consult with healthcare professionals when making nursing home decisions.

Data Transparency: All ratings, inspection scores, and facility information presented on this page are sourced from official government databases including:

  • Centers for Medicare & Medicaid Services (CMS) Nursing Home Compare Database
  • CMS Provider Information and Certification System
  • Medicare Quality Reporting System
  • State Health Department Inspection Reports
  • COVID-19 Nursing Home Data from CMS

Data Accuracy: While we strive for accuracy, nursing home information can change frequently. Please verify current information directly with the facility. Data was last updated on July 01, 2025.

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