About Willowbrooke Court Skilled Care Center Fairhaven
Willowbrooke Court Skilled Care Center Fairhaven, located in SYKESVILLE, MD, is a non-profit organization that accepts Medicare and Medicaid. This facility is part of a continuing care retirement community.
Why Families Choose Willowbrooke Court Skilled Care Center Fairhaven
- High Quality Care: With a 4-star CMS rating, this facility demonstrates high standards.
- More Nursing Time: Staff spends 4.60 hours per resident daily (National Avg: 3.87).
Key Performance Indicators
- CMS Overall Rating 4 Stars
- Nursing Hours 4.60 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the ACTS RETIREMENT-LIFE COMMUNITIES network. This chain operates 27 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Above Average Staffing
Willowbrooke Court Skilled Care Center Fairhaven provides more care hours than the state average and more than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 4 |
|
| Health Inspection | 3 |
|
| Quality Measures | 3 |
|
| Staffing | 5 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 72 | Jul 18, 2025 |
| Weighted Average | 78 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending Jun 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 24.7% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 15.7% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 3.6% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 1.9% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 16.7% |
| Percentage of long-stay residents who lose too much weight (QM404) | 9.3% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 3.7% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 1.6% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 0.0% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 4.0% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 80.2% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 75.5% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.9% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 24.4% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 17.9% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 100.0% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 87.8% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 3.8% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 21.6% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 1.4% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2025: 3 complaints
- Total: 3 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Sep 25, 2025 | Ensure services provided by the nursing facility meet professional standards of quality. |
| Sep 25, 2025 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| Sep 25, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
Nearby Hospitals
HOLY CROSS GERMANTOWN HOSPITAL
GERMANTOWN, MD
VA MARYLAND HEALTHCARE SYSTEM - BALTIMORE
BALTIMORE, MD
ADVENTIST HEALTHCARE SHADY GROVE MEDICAL CENTER
ROCKVILLE, MD
HOLY CROSS HOSPITAL
SILVER SPRING, MD
NORTHWEST HOSPITAL CENTER
RANDALLSTOWN, MD
ADVENTIST HEALTHCARE WHITE OAK MEDICAL CENTER
SILVER SPRING, MD
MEDSTAR MONTGOMERY MEDICAL CENTER
OLNEY, MD
MEDSTAR GOOD SAMARITAN HOSPITAL
BALTIMORE, MD
UNIVERSITY OF MARYLAND MEDICAL CENTER
BALTIMORE, MD
JOHNS HOPKINS BAYVIEW MEDICAL CENTER
BALTIMORE, MD
CARROLL HOSPITAL CENTER
WESTMINSTER, MD
MERCY MEDICAL CENTER INC
BALTIMORE, MD
FREDERICK HEALTH HOSPITAL
FREDERICK, MD
SAINT AGNES HOSPITAL
BALTIMORE, MD
JOHNS HOPKINS HOWARD COUNTY MEDICAL CENTER
COLUMBIA, MD
SINAI HOSPITAL OF BALTIMORE
BALTIMORE, MD
UNIVERSITY OF MD MEDICAL CENTER MIDTOWN CAMPUS
BALTIMORE, MD
MEDSTAR HARBOR HOSPITAL
BALTIMORE, MD
UNIVERSITY OF MD BALTIMORE WASHINGTON MEDICAL CENTER
GLEN BURNIE, MD
GREATER BALTIMORE MEDICAL CENTER
BALTIMORE, MD
Owner & Operator Information
Business Entity
ACTS COMMUNITIES OF MARYLAND, INC.
Ownership Structure
Management & Direction
- ACTS COMMUNITIES OF MARYLAND INC. OPERATIONAL/MANAGERIAL CONTROL
- ACTS COMMUNITIES OF MARYLAND INC. ADP OF THE SNF
- ACTS MANAGEMENT SERVICES INC. OPERATIONAL/MANAGERIAL CONTROL
- ACTS MANAGEMENT SERVICES INC. ADP OF THE SNF
- ACTS RETIREMENT-LIFE COMMUNITIES MANAGEMENT LLC ADP OF THE SNF
- ACTS RETIREMENT-LIFE COMMUNITIES MANAGEMENT LLC OPERATIONAL/MANAGERIAL CONTROL
- SUSAN AHERN OPERATIONAL/MANAGERIAL CONTROL
- SUSAN AHERN ADP OF THE SNF
- SUSAN AHERN MANAGING CONTROL - GOVERNING BODY
- SUSAN AHERN CORPORATE OFFICER
- MICHAEL ATHEN ADP OF THE SNF
- MICHAEL ATHEN OPERATIONAL/MANAGERIAL CONTROL
- BAKER TILLY ADVISORY GROUP LP ADP OF THE SNF
- BAKER TILLY US LLP ADP OF THE SNF
- KAREN CHRISTIANSEN ADP OF THE SNF
- KAREN CHRISTIANSEN CORPORATE DIRECTOR
- KAREN CHRISTIANSEN MANAGING CONTROL - GOVERNING BODY
- KAREN CHRISTIANSEN CORPORATE OFFICER
- KAREN CHRISTIANSEN OPERATIONAL/MANAGERIAL CONTROL
- HAROLD DETWEILER CORPORATE DIRECTOR
- ANNE FORREST CORPORATE DIRECTOR
- GLENN FOX CORPORATE OFFICER
- GLENN FOX ADP OF THE SNF
- GLENN FOX MANAGING CONTROL - GOVERNING BODY
- GLENN FOX OPERATIONAL/MANAGERIAL CONTROL
- GERALD GRANT OPERATIONAL/MANAGERIAL CONTROL
- GERALD GRANT CORPORATE OFFICER
- GERALD GRANT ADP OF THE SNF
- GERALD GRANT CORPORATE DIRECTOR
- GERALD GRANT MANAGING CONTROL - GOVERNING BODY
- JONATHAN GRANT OPERATIONAL/MANAGERIAL CONTROL
- JONATHAN GRANT ADP OF THE SNF
- JONATHAN GRANT CORPORATE OFFICER
- JONATHAN GRANT MANAGING CONTROL - GOVERNING BODY
- MICHAEL KELLY CORPORATE DIRECTOR
- TASNEEM LAKHANI ADP OF THE SNF
- DANIEL LAWSON CORPORATE DIRECTOR
- ANNE NEARY CORPORATE DIRECTOR
- ELLEN PAQUETTE CORPORATE DIRECTOR
- U.S. BANK ADP OF THE SNF
- U.S. BANK TRUSTEE OF THE SNF
- PEGGY VALDIVIA MANAGING CONTROL - GOVERNING BODY
- PEGGY VALDIVIA CORPORATE OFFICER
- PEGGY VALDIVIA OPERATIONAL/MANAGERIAL CONTROL
- PEGGY VALDIVIA ADP OF THE SNF
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Maplewood Park Place | N/A | 5 |
| Riderwood Village | N/A | 5 |
| Roland Park Place | N/A | 5 |
| Montgomery Village Care Center | N/A | 5 |
| North Oaks Communities | N/A | 5 |
| Broadmead | N/A | 5 |
| Homewood Living Frederick | N/A | 5 |
| Willowbrooke Ct Skilled Care Buckingham's Choice | N/A | 5 |
| Tuckerman Rehabilitation and Healthcare Center | N/A | 5 |
| Transitional Care Services at Mercy Medical Center | N/A | 5 |
Related Analysis
Best Nursing Homes in SYKESVILLE, MD
Compare Willowbrooke Court Skilled Care Center Fairhaven to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Willowbrooke Court Skilled Care Center Fairhaven directly at 4107958800. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.