About Western Md Hospital Center
Western Md Hospital Center, located in HAGERSTOWN, MD, is a government owned organization that accepts Medicare and Medicaid.
Why Families Choose Western Md Hospital Center
- High Quality Care: With a 5-star CMS rating, this facility demonstrates high standards.
- More Nursing Time: Staff spends 6.49 hours per resident daily (National Avg: 3.87).
Key Performance Indicators
- CMS Overall Rating 5 Stars
- Nursing Hours 6.49 hrs
- Safety Record Clean
Chain Affiliations & Network
For AI Users, Agents, and Developers
Do you use a Generative AI assistant like ChatGPT or Claude or others? If so, you can point your assistant to our MCP server at https://mcp.nursinghomedatabase.com/mcp and have it do the searching for you. Ask your question and use our data to help you find the answers.
- Prefer scripts? Use a public REST API for JSON over HTTPS. Or set up MCP using our setup guide.
- Fair use applies; high-volume or commercial use may need a custom data arrangement.
Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Above Average Staffing
Western Md Hospital Center provides more care hours than the state average and more than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 5 |
|
| Health Inspection | 3 |
|
| Quality Measures | 5 |
|
| Staffing | 5 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 48 | Dec 02, 2025 |
| Weighted Average | 110 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending Jun 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | N/A |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | N/A |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | N/A |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | N/A |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 5.3% |
| Percentage of long-stay residents who lose too much weight (QM404) | 1.6% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.0% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.0% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 1.5% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 1.6% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 93.2% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | N/A |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | N/A |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 5.1% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 34.7% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 100.0% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | N/A |
| Percentage of long-stay residents with pressure ulcers (QM479) | 6.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 14.0% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 32.4% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2024: 10 complaints
- 2026: 1 complaint
- Total: 11 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Oct 31, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Sep 11, 2024 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. |
| Sep 10, 2024 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| Aug 30, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Aug 30, 2024 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Aug 09, 2024 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Aug 02, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Aug 02, 2024 | Respond appropriately to all alleged violations. |
| Jul 26, 2024 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| May 24, 2024 | Provide safe and appropriate respiratory care for a resident when needed. |
| Jul 01, 2026 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
Nearby Hospitals
MERITUS MEDICAL CENTER
HAGERSTOWN, MD
FREDERICK HEALTH HOSPITAL
FREDERICK, MD
FULTON COUNTY MEDICAL CENTER
MCCONNELLSBURG, PA
BERKELEY MEDICAL CENTER
MARTINSBURG, WV
WELLSPAN WAYNESBORO HOSPITAL
WAYNESBORO, PA
WELLSPAN CHAMBERSBURG HOSPITAL
CHAMBERSBURG, PA
MARTINSBURG VA MEDICAL CENTER
MARTINSBURG, WV
BROOK LANE HEALTH SERVICES
HAGERSTOWN, MD
Owner & Operator Information
Business Entity
STATE OF MARYLAND CENTRAL PAYROLL BUREAU
Ownership Structure
Management & Direction
- NEDINA BROY-STEVENSON W-2 MANAGING EMPLOYEE
- NEDINA BROY-STEVENSON CORPORATE DIRECTOR
- KELLY DEVILBISS CORPORATE DIRECTOR
- KELLY EDMONDS W-2 MANAGING EMPLOYEE
- KELLY EDMONDS CORPORATE OFFICER
- KELLY EDMONDS OPERATIONAL/MANAGERIAL CONTROL
- STATE OF MARYLAND CENTRAL PAYROLL BUREAU OPERATIONAL/MANAGERIAL CONTROL
- WAYNE WATTS W-2 MANAGING EMPLOYEE
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| South Mountain Restoration Cen | N/A | 5 |
| War Memorial Hospital | N/A | 5 |
| The Gardens at Gettysburg | N/A | 3 |
| Willowbrooke Ct Skilled Care Buckingham's Choice | N/A | 5 |
| Menno Haven Rehabilitation Center | N/A | 5 |
| Homewood Living Frederick | N/A | 5 |
| Quincy Retirement Community | N/A | 4 |
| Chambersburg Skilled Nursing and Rehabilitation Ce | N/A | 3 |
| Fahrney-Keedy Memorial Home | N/A | 5 |
| Brookview Health Care Center | N/A | 4 |
Related Analysis
Best Nursing Homes in HAGERSTOWN, MD
Compare Western Md Hospital Center to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Western Md Hospital Center directly at 3017454200. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.