About Complete Care at Multi Medical Center LLC
Complete Care At Multi Medical Center Llc, located in TOWSON, MD, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Complete Care at Multi Medical Center LLC
- High Quality Care: With a 5-star CMS rating, this facility demonstrates high standards.
- Top Ranked: Ranked #23 out of 112 facilities within 25 miles.
- More Nursing Time: Staff spends 4.04 hours per resident daily (National Avg: 3.87).
Key Performance Indicators
- CMS Overall Rating 5 Stars
- Nursing Hours 4.04 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the COMPLETE CARE network. This chain operates 85 facilities.
Chain Performance Overview
For AI Users, Agents, and Developers
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Above Average Staffing
Complete Care at Multi Medical Center LLC provides more care hours than the state average and more than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 5 |
|
| Health Inspection | 4 |
|
| Quality Measures | 5 |
|
| Staffing | 3 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 48 | Mar 02, 2026 |
| Weighted Average | 50 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 21.6% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 8.3% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 1.2% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 1.5% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 11.2% |
| Percentage of long-stay residents who lose too much weight (QM404) | 9.2% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.7% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.4% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 75.0% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 3.6% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 99.3% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 77.8% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.9% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 16.4% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 21.5% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 98.7% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 87.5% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 10.3% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 24.2% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 4.4% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2026: 2 complaints
- Total: 2 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Mar 19, 2026 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. |
| Mar 19, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
Nearby Hospitals
UMD UPPER CHESAPEAKE MEDICAL CENTER
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VA MARYLAND HEALTHCARE SYSTEM - BALTIMORE
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NORTHWEST HOSPITAL CENTER
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MEDSTAR GOOD SAMARITAN HOSPITAL
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JOHNS HOPKINS HOWARD COUNTY MEDICAL CENTER
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SAINT AGNES HOSPITAL
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CARROLL HOSPITAL CENTER
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MERCY MEDICAL CENTER INC
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JOHNS HOPKINS BAYVIEW MEDICAL CENTER
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MEDSTAR FRANKLIN SQUARE MEDICAL CENTER
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UNIVERSITY OF MD MEDICAL CENTER MIDTOWN CAMPUS
BALTIMORE, MD
MEDSTAR MONTGOMERY MEDICAL CENTER
OLNEY, MD
UNIVERSITY OF MARYLAND MEDICAL CENTER
BALTIMORE, MD
SINAI HOSPITAL OF BALTIMORE
BALTIMORE, MD
ADVENTIST HEALTHCARE WHITE OAK MEDICAL CENTER
SILVER SPRING, MD
MEDSTAR HARBOR HOSPITAL
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GREATER BALTIMORE MEDICAL CENTER
BALTIMORE, MD
UNIVERSITY OF MD ST JOSEPH MEDICAL CENTER
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MEDSTAR UNION MEMORIAL HOSPITAL
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JOHNS HOPKINS HOSPITAL, THE
BALTIMORE, MD
Owner & Operator Information
Business Entity
COMPLETE CARE AT MULTI MEDICAL CENTER LLC
Ownership Structure
- PC MD OPCOS LLC Direct: 100%
- PC WTA OPCO HOLDCO LLC Indirect
- SMS 2021 TRUST Indirect
Management & Direction
- AURORA GUARDIAN HOLDCO IV CO-BORROWER LLC ADP OF THE SNF
- AURORA GUARDIAN HOLDCO IV MEZZ BORROWER LLC ADP OF THE SNF
- AURORA GUARDIAN HOLDCO IV LLC ADP OF THE SNF
- AURORA GUARDIAN IV REALTY LLC ADP OF THE SNF
- AURORA GUARDIAN PARTNERS M7 LLC ADP OF THE SNF
- VICKIE COX OPERATIONAL/MANAGERIAL CONTROL
- HCCF MANAGEMENT GROUP XI LLC ADP OF THE SNF
- J & R FAMILY INVESTMENTS LLC ADP OF THE SNF
- J&R M7 FAMILY INVESTMENTS LLC ADP OF THE SNF
- L FRIEDMAN 2018 FAMILY TRUST ADP OF THE SNF
- L FRIEDMAN FAMILY HOLDINGS LLC ADP OF THE SNF
- LANDAU FAMILY INVESTMENT TRUST ADP OF THE SNF
- M FRIEDMAN 2018 FAMILY TRUST ADP OF THE SNF
- MELISSA MANSFIELD OPERATIONAL/MANAGERIAL CONTROL
- MELISSA MANSFIELD ADP OF THE SNF
- STACIE ODACHOWSKI OPERATIONAL/MANAGERIAL CONTROL
- STACIE ODACHOWSKI ADP OF THE SNF
- CAROLINE OGUNMUYIWA ADP OF THE SNF
- PC WTA ACQUISITION LLC ADP OF THE SNF
- PC WTA M7 LLC ADP OF THE SNF
- PEACE CAPITAL HOLDINGS LLC (DE) ADP OF THE SNF
- IBRAHIM RIZQUI OPERATIONAL/MANAGERIAL CONTROL
- IBRAHIM RIZQUI ADP OF THE SNF
- NISANEL SILVERBERG OPERATIONAL/MANAGERIAL CONTROL
- SMS 2021 TRUST ADP OF THE SNF
- SHALOM STEIN TRUSTEE OF THE SNF
- SHALOM STEIN CORPORATE OFFICER
- SHALOM STEIN MANAGING CONTROL - GOVERNING BODY
- VOORHEES CENTER NJ OWNER LLC ADP OF THE SNF
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Spiritrust Lutheran The Village at Utz Terrace | N/A | 5 |
| Riderwood Village | N/A | 5 |
| Future Care Chesapeake | N/A | 5 |
| Roland Park Place | N/A | 5 |
| North Oaks Communities | N/A | 5 |
| Lorien Bulle Rock | N/A | 5 |
| Broadmead | N/A | 5 |
| Transitional Care Services at Mercy Medical Center | N/A | 5 |
| St. Joseph's Nursing Home | N/A | 5 |
| Future Care Canton Harbor | N/A | 5 |
Related Analysis
Best Nursing Homes in TOWSON, MD
Compare Complete Care at Multi Medical Center LLC to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Complete Care at Multi Medical Center LLC directly at 4108215500. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.