About Complete Care at Annapolis
Complete Care At Annapolis, located in ANNAPOLIS, MD, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Complete Care at Annapolis
- High Quality Care: With a 5-star CMS rating, this facility demonstrates high standards.
- Top Ranked: Ranked #12 out of 66 facilities within 25 miles.
Key Performance Indicators
- CMS Overall Rating 5 Stars
- Nursing Hours 3.77 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the COMPLETE CARE network. This chain operates 85 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Complete Care at Annapolis provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 5 |
|
| Health Inspection | 4 |
|
| Quality Measures | 5 |
|
| Staffing | 3 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 28 | Dec 11, 2024 |
| Weighted Average | 37 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 28.1% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 11.4% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | N/A |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | N/A |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 9.0% |
| Percentage of long-stay residents who lose too much weight (QM404) | 3.9% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.0% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.0% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 44.6% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 0.4% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 99.3% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 78.4% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.4% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 9.5% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 10.8% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 100.0% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 86.7% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 8.1% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 25.2% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 3.8% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2025: 3 complaints
- 2026: 1 complaint
- Total: 4 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Apr 20, 2026 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. |
| Jan 15, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Jan 15, 2025 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. |
| Jan 15, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
Nearby Hospitals
UNIVERSITY OF MD CAPITAL REGION MEDICAL CENTER
UPPER MARLBORO, MD
VA MARYLAND HEALTHCARE SYSTEM - BALTIMORE
BALTIMORE, MD
MEDSTAR SOUTHERN MARYLAND HOSPITAL CENTER
CLINTON, MD
SAINT AGNES HOSPITAL
BALTIMORE, MD
UNIVERSITY OF MD MEDICAL CENTER MIDTOWN CAMPUS
BALTIMORE, MD
UNIVERSITY OF MARYLAND MEDICAL CENTER
BALTIMORE, MD
JOHNS HOPKINS HOWARD COUNTY MEDICAL CENTER
COLUMBIA, MD
LUMINIS HEALTH ANNE ARUNDEL MEDICAL CENTER, INC
ANNAPOLIS, MD
MERCY MEDICAL CENTER INC
BALTIMORE, MD
JOHNS HOPKINS BAYVIEW MEDICAL CENTER
BALTIMORE, MD
MEDSTAR HARBOR HOSPITAL
BALTIMORE, MD
UNIVERSITY OF MD SHORE MEDICAL CTR AT CHESTERTOWN
CHESTERTOWN, MD
JOHNS HOPKINS HOSPITAL, THE
BALTIMORE, MD
UNIVERSITY OF MD BALTIMORE WASHINGTON MEDICAL CENTER
GLEN BURNIE, MD
KENNEDY KRIEGER INSTITUTE
BALTIMORE, MD
SPRING GROVE HOSPITAL CENTER
CATONSVILLE, MD
LUMINIS HEALTH J KENT MCNEW FAMILY MEDICAL CENTER
ANNAPOLIS, MD
UMD REHABILITATION & ORTHOPAEDIC INSTITUTE
BALTIMORE, MD
Owner & Operator Information
Business Entity
COMPLETE CARE AT ANNAPOLIS LLC
Ownership Structure
- PC MD5 OPCO HOLDCO LLC Direct: 100%
- PC MD5 TOPCO LLC Indirect
- SMS 2021 TRUST Indirect
Management & Direction
- ADESSE HOLDINGS LLC ADP OF THE SNF
- ADESSE MD PEACE MD5 PROPCO HOLDCO LLC ADP OF THE SNF
- ADESSE MD5 PROPCO HOLDCO LLC ADP OF THE SNF
- ANNAPOLIS MD PROPCO LLC ADP OF THE SNF
- NARENDER BHARAJ ADP OF THE SNF
- NARENDER BHARAJ OPERATIONAL/MANAGERIAL CONTROL
- VICKIE COX ADP OF THE SNF
- VICKIE COX OPERATIONAL/MANAGERIAL CONTROL
- HC FAMILY TRUST ADP OF THE SNF
- MELISSA MANSFIELD ADP OF THE SNF
- MELISSA MANSFIELD OPERATIONAL/MANAGERIAL CONTROL
- MD 4 PROPCO HOLDCO LLC ADP OF THE SNF
- PC MD5 TOPCO LLC ADP OF THE SNF
- PEACE CAPITAL HOLDINGS LLC (DE) ADP OF THE SNF
- AKIVA SCHONFELD TRUSTEE OF THE SNF
- AKIVA SCHONFELD ADP OF THE SNF
- NISANEL SILVERBERG OPERATIONAL/MANAGERIAL CONTROL
- NISANEL SILVERBERG ADP OF THE SNF
- SMS 2021 TRUST ADP OF THE SNF
- SHALOM STEIN TRUSTEE OF THE SNF
- SHALOM STEIN CORPORATE OFFICER
- SHALOM STEIN MANAGING CONTROL - GOVERNING BODY
- KAHLIL WADE OPERATIONAL/MANAGERIAL CONTROL
- KAHLIL WADE ADP OF THE SNF
- MICHAEL WILLIS OPERATIONAL/MANAGERIAL CONTROL
- MICHAEL WILLIS ADP OF THE SNF
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Ginger Cove | N/A | 4 |
| Riderwood Village | N/A | 5 |
| Future Care Chesapeake | N/A | 5 |
| Roland Park Place | N/A | 5 |
| Transitional Care Services at Mercy Medical Center | N/A | 5 |
| Willow Brooke Ct Skilled Care Ctr at Heron Point | N/A | 5 |
| St. Joseph's Nursing Home | N/A | 5 |
| Future Care Canton Harbor | N/A | 5 |
| The Lutheran Village at Miller's Grant | N/A | 5 |
| Sterling Care Hillhaven | N/A | 5 |
Related Analysis
Best Nursing Homes in ANNAPOLIS, MD
Compare Complete Care at Annapolis to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Complete Care at Annapolis directly at 4102678653. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.