About Narraguagus Bay Health Care Facility
Narraguagus Bay Health Care Facility, located in MILBRIDGE, ME, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Narraguagus Bay Health Care Facility
- More Nursing Time: Staff spends 4.31 hours per resident daily (National Avg: 3.87).
Key Performance Indicators
- CMS Overall Rating 1 Stars
- Nursing Hours 4.31 hrs
- Safety Record Issues
Chain Affiliations & Network
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Mixed Staffing Levels
Narraguagus Bay Health Care Facility provides less care hours than the state average and more than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 1 |
|
| Health Inspection | 1 |
|
| Quality Measures | 4 |
|
| Staffing | 4 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 144 | Jul 19, 2023 |
| Cycle 2 | 32 | Apr 27, 2022 |
| Cycle 3 | 42 | Mar 31, 2021 |
| Weighted Average | 90 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending Aug 01, 2024. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | N/A |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | N/A |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | N/A |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | N/A |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 9.5% |
| Percentage of long-stay residents who lose too much weight (QM404) | 5.0% |
| Percentage of low risk long-stay residents who lose control of their bow... (QM405) | 58.7% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.6% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.9% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 11.9% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 8.2% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 96.4% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM419) | 10.9% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 65.1% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | N/A |
| Percentage of long-stay residents whose ability to move independently wo... (QM451) | 22.3% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 18.8% |
| Percentage of high risk long-stay residents with pressure ulcers (QM453) | 3.2% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 95.7% |
| Percentage of short-stay residents who made improvements in function (QM471) | N/A |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 65.0% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2022: 3 complaints
- 2023: 10 complaints
- Total: 13 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Sep 28, 2023 | Have a plan that describes the process for conducting QAPI and QAA activities. |
| Sep 28, 2023 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| Sep 28, 2023 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Sep 28, 2023 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. |
| Sep 28, 2023 | Post nurse staffing information every day. |
| Sep 28, 2023 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| Aug 10, 2023 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Aug 07, 2023 | Observe each nurse aide's job performance and give regular training. |
| Aug 07, 2023 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. |
| May 31, 2023 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
Nearby Hospitals
DOWN EAST COMMUNITY HOSPITAL
MACHIAS, ME
MOUNT DESERT ISLAND HOSPITAL
BAR HARBOR, ME
Owner & Operator Information
Management & Direction
- GLEN CYR DIRECTOR
- GLEN CYR MANAGING EMPLOYEE
- ROBERT HEMENWAY MANAGING EMPLOYEE
- NORTH COUNTRY ASSOCIATES INC OPERATIONAL/MANAGERIAL CONTROL
- MARY RICHARDS OFFICER
- MARY RICHARDS MANAGING EMPLOYEE
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Marshall Health Care and Rehab | N/A | 2 |
Related Analysis
Best Nursing Homes in MILBRIDGE, ME
Compare Narraguagus Bay Health Care Facility to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Narraguagus Bay Health Care Facility directly at 2075462371. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.