Matthews Memorial Health Care Center

ALEXANDRIA, LA • CMS Certification: 195600

  • Date Updated: June 01, 2026
  • Overall Rating: 2 Stars
  • Address: 5100 JACKSON STREET EXT., ALEXANDRIA LA 71303
  • Phone: 3184455215
Affiliations Staffing Ratings

About Matthews Memorial Health Care Center

Matthews Memorial Health Care Center, located in ALEXANDRIA, LA, is a for-profit organization that accepts Medicare and Medicaid.

Why Families Choose Matthews Memorial Health Care Center

  • More Nursing Time: Staff spends 4.01 hours per resident daily (National Avg: 3.87).

Key Performance Indicators

  • CMS Overall Rating 2 Stars
  • Nursing Hours 4.01 hrs
  • Safety Record Clean

Chain Affiliations & Network

This facility is part of the THE BEEBE FAMILY network. This chain operates 49 facilities.

Chain Performance Overview

Inspection
3.0
Staffing
3.0
Quality
2.0

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Nursing Staff Analysis

Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).

Above Average Staffing

Matthews Memorial Health Care Center provides more care hours than the state average and more than the national average.

Registered Nurses (RN)

0.24 hrs/day
State: 0.30 US: 0.68
Case Mix Adj: 0.65
Quality Adj: 0.25

Licensed Practical Nurses

1.35 hrs/day
State: 1.45 US: 1.54
Case Mix Adj: 0.83
Quality Adj: 1.15

Certified Assistants

2.66 hrs/day
State: 2.34 US: 2.33
Case Mix Adj: 2.24
Quality Adj: 2.74

CMS Quality Ratings

Category Rating Stars
Overall Rating 2
Health Inspection 3
Quality Measures 1
Staffing 2

Health Inspection History

Inspection Cycle Score Date
Cycle 1 (Most Recent) 48 Dec 04, 2025
Weighted Average 62 Combined Score
Lower scores are better. Scores are based on health inspections and complaint investigations.

Detailed Quality Measures

Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending Jun 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.

Medicare claims-based measures

Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.

Measure Rate
Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) 24.9%
Percentage of short-stay residents who had an outpatient emergency depar... (QM522) 15.2%
Number of hospitalizations per 1000 long-stay resident days (QM551) 2.4%
Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) 4.1%

MDS-based measures

Resident assessment data; often used for long-stay care quality.

Measure Rate
Percentage of long-stay residents whose need for help with daily activit... (QM401) 15.9%
Percentage of long-stay residents who lose too much weight (QM404) 14.3%
Percentage of long-stay residents with a catheter inserted and left in t... (QM406) 0.5%
Percentage of long-stay residents with a urinary tract infection (QM407) 3.7%
Percentage of long-stay residents who have depressive symptoms (QM408) 0.0%
Percentage of long-stay residents who were physically restrained (QM409) 0.0%
Percentage of long-stay residents experiencing one or more falls with ma... (QM410) 1.6%
Percentage of long-stay residents assessed and appropriately given the p... (QM415) 99.0%
Percentage of short-stay residents assessed and appropriately given the... (QM430) 98.8%
Percentage of short-stay residents who newly received an antipsychotic m... (QM434) 0.0%
Percentage of long-stay residents whose ability to walk independently wo... (QM451) 18.6%
Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) 28.2%
Percentage of long-stay residents assessed and appropriately given the s... (QM454) 100.0%
Percentage of short-stay residents who were assessed and appropriately g... (QM472) 93.3%
Percentage of long-stay residents with pressure ulcers (QM479) 9.4%
Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) 9.7%
Percentage of long-stay residents who received an antipsychotic medicati... (QM481) 30.0%

Complaints & Deficiencies

Complaint History by Year

This chart shows the number of complaints filed each year.

Summary:

  • 2023: 6 complaints
  • 2024: 4 complaints
  • 2025: 1 complaint
  • 2026: 3 complaints
  • Total: 14 complaints on record

Recent Complaints (Since Jan 2023)

Date Description
May 11, 2026 Reasonably accommodate the needs and preferences of each resident.
Mar 06, 2026 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Jan 07, 2026 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Nov 13, 2025 Ensure services provided by the nursing facility meet professional standards of quality.
Dec 11, 2024 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
May 29, 2024 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
May 29, 2024 Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
May 29, 2024 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nov 20, 2023 Ensure services provided by the nursing facility meet professional standards of quality.
Sep 08, 2023 Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Sep 08, 2023 Provide safe, appropriate dialysis care/services for a resident who requires such services.
Sep 08, 2023 Provide care and assistance to perform activities of daily living for any resident who is unable.
Sep 08, 2023 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Sep 08, 2023 Respond appropriately to all alleged violations.
Note: Table shows only complaints filed since Jan 1, 2023. See chart for historical trends.

Nearby Hospitals

AVOYELLES HOSPITAL

MARKSVILLE, LA

1
1
2
3
N/A
ALEXANDRIA HOSPITAL

ALEXANDRIA, LA

N/A
N/A
N/A
LONGLEAF HOSPITAL

ALEXANDRIA, LA

N/A
N/A
N/A
N/A
N/A
N/A

Owner & Operator Information

Business Entity

VERSAILLES HEALTHCARE LLC

Ownership Structure

Management & Direction

Associated Doctors

No associated doctor information available.

Local Comparison

Facility Distance Rating
Hessmer Nursing and Rehabilitation Center N/A 4
The Oaks Care Center N/A 4
Bayou Vista Nursing and Rehab Center N/A 2
Riviere De Soleil Community Care Center N/A 3
Tioga Community Care Center N/A 3
Valley View Health Care Facility N/A 2
Belle Grande Nursing and Rehabilitation Center N/A 3
Matthews Memorial Health Care Center N/A 2
Regency House of Alexandria N/A 2
Lexington House N/A 1

Related Analysis

Best Nursing Homes in ALEXANDRIA, LA

Compare Matthews Memorial Health Care Center to the top-rated facilities in the area.

Ownership Details

Complete list of registered owners, including direct and indirect ownership.

Noted Deficiencies

Detailed history of deficiencies with descriptions and correction dates.

Nursing Hours Analysis

Detailed breakdown of staffing hours per resident by role.

Frequently Asked Questions

Matthews Memorial Health Care Center has a 2-star CMS overall rating out of 5, which indicates care quality that may need improvement. The nursing staff spends 4.01 hours per resident daily, compared to the national average of 3.87 hours.

Matthews Memorial Health Care Center is certified to accept Medicare and Medicaid and provides comprehensive nursing home services including:
  • Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
  • Long-term Residential Care: Assistance with daily living activities for extended stays
  • Short-term Rehabilitation: Recovery services after hospital stays or surgeries
  • Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
The facility has 124 certified beds.

Matthews Memorial Health Care Center accepts Medicare and Medicaid, which helps cover costs for eligible residents. Specific pricing varies based on:
  • Level of care needed (skilled nursing vs. long-term care)
  • Room type (private vs. semi-private)
  • Insurance coverage (Medicare, Medicaid, private insurance)
  • Length of stay and specific services required

For current rates and to discuss payment options, contact Matthews Memorial Health Care Center directly at 3184455215. Their admissions team can help determine coverage and out-of-pocket expenses.

When visiting Matthews Memorial Health Care Center, pay attention to these important factors:

Environment & Cleanliness

  • Overall cleanliness and odors
  • Resident room conditions
  • Common area maintenance
  • Safety features and accessibility

Staff & Care Quality

  • Staff-to-resident ratios
  • How staff interact with residents
  • Response time to resident needs
  • Staff knowledge and professionalism

Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.

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