About Chateau Napoleon Caring, LLC
Chateau Napoleon Caring, Llc, located in NAPOLEONVILLE, LA, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Chateau Napoleon Caring, LLC
Key Performance Indicators
- CMS Overall Rating 1 Stars
- Nursing Hours 3.33 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the VOLARE HEALTH network. This chain operates 16 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Chateau Napoleon Caring, LLC provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 1 |
|
| Health Inspection | 2 |
|
| Quality Measures | 2 |
|
| Staffing | 1 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 56 | Sep 24, 2025 |
| Weighted Average | 92 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 25.1% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 13.9% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 3.4% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 2.9% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 18.3% |
| Percentage of long-stay residents who lose too much weight (QM404) | 6.5% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.5% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.3% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 1.4% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 3.0% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 64.7% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 46.0% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.0% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 17.9% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 10.2% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 77.4% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 34.6% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 3.8% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 19.7% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 21.3% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 9 complaints
- 2024: 7 complaints
- 2025: 18 complaints
- 2026: 1 complaint
- Total: 35 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Jan 02, 2026 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Jul 18, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Apr 30, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Apr 11, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Apr 11, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Apr 11, 2025 | Ensure services provided by the nursing facility meet professional standards of quality. |
| Apr 11, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Apr 11, 2025 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| Apr 11, 2025 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Apr 11, 2025 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. |
| Apr 11, 2025 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. |
| Apr 11, 2025 | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. |
| Feb 07, 2025 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted |
| Feb 07, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Jan 17, 2025 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Jan 17, 2025 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Jan 17, 2025 | Provide appropriate foot care. |
| Jan 17, 2025 | Ensure that the resident and his/her doctor meet face-to-face at all required visits. |
| Jan 17, 2025 | Provide timely, quality laboratory services/tests to meet the needs of residents. |
| Oct 15, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Oct 15, 2024 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Apr 14, 2024 | Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. |
| Apr 14, 2024 | Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. |
| Apr 14, 2024 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. |
| Apr 14, 2024 | Post nurse staffing information every day. |
| Apr 14, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Sep 22, 2023 | Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. |
| Sep 22, 2023 | Provide timely, quality laboratory services/tests to meet the needs of residents. |
| Aug 07, 2023 | Ensure medication error rates are not 5 percent or greater. |
| Aug 07, 2023 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Aug 04, 2023 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Aug 04, 2023 | Provide safe, appropriate dialysis care/services for a resident who requires such services. |
| Aug 04, 2023 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Jun 25, 2023 | Provide and implement an infection prevention and control program. |
| Jun 25, 2023 | Ensure that residents are free from significant medication errors. |
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Owner & Operator Information
Business Entity
CHATEAU NAPOLEON CARING LLC
Ownership Structure
- LA 10 OPCO HOLDCO LLC Indirect
- LA 10 PINNACLE HOLDCO LLC Indirect
- LA10 HOLDINGS LLC Indirect
Management & Direction
- DEVIN BOURGEOIS OPERATIONAL/MANAGERIAL CONTROL
- DEVIN BOURGEOIS ADP OF THE SNF
- CHATEAU NAPOLEON CARING PROPCO LLC ADP OF THE SNF
- CHAIM HAGAR ADP OF THE SNF
- DONALD KNOX CORPORATE OFFICER
- DONALD KNOX ADP OF THE SNF
- LA 10 PINNACLE HOLDCO LLC ADP OF THE SNF
- LA10 HOLDINGS LLC ADP OF THE SNF
- ELIEZER SCHWARTZ CORPORATE OFFICER
- ELIEZER SCHWARTZ OPERATIONAL/MANAGERIAL CONTROL
- ELIEZER SCHWARTZ ADP OF THE SNF
- JOEL STEWART ADP OF THE SNF
- JOEL STEWART OPERATIONAL/MANAGERIAL CONTROL
- VOLARE HEALTH LLC ADP OF THE SNF
- VOLARE HEALTH LLC OPERATIONAL/MANAGERIAL CONTROL
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Audubon Health and Rehab | N/A | 4 |
| Chateau D'ville Rehab and Retirement | N/A | 5 |
| Terrebonne General Med Ctr Snf | N/A | 5 |
| Chateau Terrebonne Health Care Center | N/A | 5 |
| Chateau St. James Rehab and Retirement | N/A | 3 |
| Landmark of Plaquemine | N/A | 4 |
| Heritage Manor of Houma | N/A | 3 |
| Thibodaux Healthcare and Rehabilitation Center | N/A | 4 |
| Ascension Oaks Nursing and Rehab Center | N/A | 3 |
| Legacy Nursing and Rehabilitation of Morgan City | N/A | 1 |
Related Analysis
Best Nursing Homes in NAPOLEONVILLE, LA
Compare Chateau Napoleon Caring, LLC to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Chateau Napoleon Caring, LLC directly at 9853696011. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.