About Holly Hill House
Holly Hill House, located in Sulphur, LA, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Holly Hill House
Key Performance Indicators
- CMS Overall Rating 1 Stars
- Nursing Hours 3.72 hrs
- Safety Record Issues
Chain Affiliations & Network
For AI Users, Agents, and Developers
Do you use a Generative AI assistant like ChatGPT or Claude or others? If so, you can point your assistant to our MCP server at https://mcp.nursinghomedatabase.com/mcp and have it do the searching for you. Ask your question and use our data to help you find the answers.
- Prefer scripts? Use a public REST API for JSON over HTTPS. Or set up MCP using our setup guide.
- Fair use applies; high-volume or commercial use may need a custom data arrangement.
Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Holly Hill House provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 1 |
|
| Health Inspection | 1 |
|
| Quality Measures | 2 |
|
| Staffing | 1 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 124 | Apr 15, 2025 |
| Weighted Average | 148 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending Jun 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 31.2% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 20.9% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 2.9% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 3.4% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 14.2% |
| Percentage of long-stay residents who lose too much weight (QM404) | 7.9% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 2.4% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 1.4% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 2.4% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 5.2% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 95.8% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 85.3% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 2.4% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 12.8% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 29.0% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 97.5% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 82.4% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 6.7% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 24.8% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 16.9% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 4 complaints
- 2024: 19 complaints
- 2025: 10 complaints
- 2026: 1 complaint
- Total: 34 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Sep 15, 2025 | Respond appropriately to all alleged violations. |
| Sep 15, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Sep 15, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Sep 15, 2025 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. |
| Sep 15, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Mar 28, 2025 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. |
| Feb 28, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Feb 28, 2025 | Ensure each resident receives an accurate assessment. |
| Feb 28, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Jan 03, 2025 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. |
| Nov 05, 2024 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Nov 05, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Nov 05, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Oct 11, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Oct 11, 2024 | Provide enough food/fluids to maintain a resident's health. |
| Oct 11, 2024 | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. |
| Oct 11, 2024 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. |
| Jul 05, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Jul 05, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| May 03, 2024 | Provide safe and appropriate respiratory care for a resident when needed. |
| May 03, 2024 | Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. |
| May 03, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| May 03, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Apr 26, 2024 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Apr 26, 2024 | Ensure that residents are free from significant medication errors. |
| Feb 16, 2024 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| Feb 16, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Feb 16, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Jan 26, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Oct 30, 2023 | Develop, implement, and/or maintain an effective training program for all new and existing staff members. |
| Oct 30, 2023 | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident?s advance directives. |
| Oct 30, 2023 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
| Oct 30, 2023 | Allow residents to self-administer drugs if determined clinically appropriate. |
| Jul 05, 2026 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
Nearby Hospitals
CHRISTUS OCHSNER ST PATRICK HOSPITAL
LAKE CHARLES, LA
LAKE CHARLES MEMORIAL HOSPITAL
LAKE CHARLES, LA
WEST CALCASIEU CAMERON HOSPITAL
SULPHUR, LA
CHRISTUS OCHSNER LAKE AREA HOSPITAL
LAKE CHARLES, LA
DEQUINCY MEMORIAL HOSPITAL
DEQUINCY, LA
OCEANS BEHAVIORAL HOSPITAL OF LAKE CHARLES
LAKE CHARLES, LA
STONEBRIDGE BEHAVIORAL HOSPITAL
LAKE CHARLES, LA
Owner & Operator Information
Management & Direction
- KILEY BROOKS CORPORATE DIRECTOR
- JOSEPH TUTERA CORPORATE OFFICER
- JOSEPH TUTERA OPERATIONAL/MANAGERIAL CONTROL
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| The Gardens and Guardian | N/A | 5 |
| High Hope Care Center | N/A | 4 |
| Lake Charles Care Center | N/A | 4 |
| Rosewood Nursing Center | N/A | 1 |
| Landmark of Lake Charles | N/A | 2 |
| The Care Center of Dequincy | N/A | 3 |
| Grand Cove Nursing and Rehabilitation Center | N/A | 2 |
| Calcasieu Community Care Center | N/A | 3 |
| Resthaven Nursing and Rehab Center, LLC | N/A | 1 |
| Holly Hill House | N/A | 1 |
Related Analysis
Best Nursing Homes in Sulphur, LA
Compare Holly Hill House to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Holly Hill House directly at 3376255843. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.