About Heritage Manor of Mandeville
Heritage Manor Of Mandeville, located in MANDEVILLE, LA, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Heritage Manor of Mandeville
Key Performance Indicators
- CMS Overall Rating 2 Stars
- Nursing Hours N/A
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the THE BEEBE FAMILY network. This chain operates 48 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 2 |
|
| Health Inspection | 3 |
|
| Quality Measures | 2 |
|
| Staffing | 1 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 20 | Sep 24, 2025 |
| Weighted Average | 49 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 20.3% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 13.7% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 1.7% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 3.3% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 10.1% |
| Percentage of long-stay residents who lose too much weight (QM404) | 3.7% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 2.0% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 3.4% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 1.9% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 5.1% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 91.6% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 84.4% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 3.2% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 13.2% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 28.3% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 99.0% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 93.9% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 6.6% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 39.0% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 16.8% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 1 complaint
- 2024: 16 complaints
- Total: 17 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Nov 23, 2024 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
| Nov 23, 2024 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| Nov 23, 2024 | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. |
| Nov 23, 2024 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| Nov 23, 2024 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| Nov 23, 2024 | Ensure each resident receives an accurate assessment. |
| Nov 23, 2024 | Encode each resident?s assessment data and transmit these data to the State within 7 days of assessment. |
| Apr 19, 2024 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| Apr 19, 2024 | Provide and implement an infection prevention and control program. |
| Apr 19, 2024 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Apr 19, 2024 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| Apr 19, 2024 | Provide safe and appropriate respiratory care for a resident when needed. |
| Apr 19, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Apr 07, 2024 | Provide safe and appropriate respiratory care for a resident when needed. |
| Apr 07, 2024 | Provide or get specialized rehabilitative services as required for a resident. |
| Apr 07, 2024 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Jul 27, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
Nearby Hospitals
NORTH OAKS MEDICAL CENTER
HAMMOND, LA
SLIDELL MEMORIAL HOSPITAL
SLIDELL, LA
ST TAMMANY PARISH HOSPITAL
COVINGTON, LA
STERLING SURGICAL HOSPITAL
SLIDELL, LA
AVALA
COVINGTON, LA
OUR LADY OF THE LAKE SURGICAL HOSPITAL
SLIDELL, LA
CYPRESS POINTE SURGICAL HOSPITAL
HAMMOND, LA
HOOD MEMORIAL HOSPITAL
AMITE, LA
LALLIE KEMP MEDICAL CENTER
INDEPENDENCE, LA
NORTHLAKE BEHAVIORAL HEALTH SYSTEM
MANDEVILLE, LA
GREENBRIER BEHAVIORAL HEALTH
COVINGTON, LA
BEACON BEHAVIORAL HOSPITAL - NORTHSHORE, LLC
LACOMBE, LA
BEACON BEHAVIORAL HOSPITAL- NEW ORLEANS, LLC
NEW ORLEANS, LA
RIVER PLACE BEHAVIORAL HEALTH
LAPLACE, LA
UNIVERSAL BEHAVIORAL HEALTH HOSPITAL
HAMMOND, LA
Owner & Operator Information
Business Entity
COMMUNITY CARE CENTER OF MANDEVILLE LLC
Ownership Structure
- ACT INVESTMENTS LLC Direct: 15%
- ALISONS 2016 FAM TR NO 2 Indirect
- BEEBE 2013 CHILDRENS TR NG Indirect
- DAVID & FELICIA STALLARD CHILD TR Indirect
- ELTON GLYNN BEEBE JR. & NANCY DOTY BEEBE IRRV TR UA Indirect
- FELICIAS 2016 FAM TR NO 2 Indirect
- TRANS MED LLC Direct: 85%
Management & Direction
- ACCOUNT MANAGEMENT SERVICES INC OPERATIONAL/MANAGERIAL CONTROL
- ACCOUNT MANAGEMENT SERVICES INC ADP OF THE SNF
- ADMINISTRATIVE SYSTEMS INC OPERATIONAL/MANAGERIAL CONTROL
- ADMINISTRATIVE SYSTEMS INC ADP OF THE SNF
- ARIA CARE MANAGEMENT LLC ADP OF THE SNF
- BOBBY BEEBE ADP OF THE SNF
- BOBBY BEEBE OPERATIONAL/MANAGERIAL CONTROL
- CYNTHIA HILBERT ADP OF THE SNF
- CYNTHIA HILBERT OPERATIONAL/MANAGERIAL CONTROL
- LTC HIM CONSULTING INC ADP OF THE SNF
- MATTHEW MCCLANAHAN ADP OF THE SNF
- MATTHEW MCCLANAHAN OPERATIONAL/MANAGERIAL CONTROL
- TONI PARKINSON CORPORATE OFFICER
- PATHWAY SOUTH LLC ADP OF THE SNF
- PATHWAY SOUTH LLC OPERATIONAL/MANAGERIAL CONTROL
- PHARMACEUTICAL CONSULTING SERVICES OF AMERICA LLC ADP OF THE SNF
- PROVIDENCE CARE LLC OPERATIONAL/MANAGERIAL CONTROL
- PROVIDER PROFESSIONAL SERVICES INC OPERATIONAL/MANAGERIAL CONTROL
- PROVIDER PROFESSIONAL SERVICES INC ADP OF THE SNF
- DAVID STALLARD OPERATIONAL/MANAGERIAL CONTROL
- TRISTAR REHAB INC OPERATIONAL/MANAGERIAL CONTROL
- TRISTAR REHAB INC ADP OF THE SNF
- VERDIN ENTERPRISES LLC ADP OF THE SNF
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Ponchatoula Community Care Center | N/A | 5 |
| Greenbriar Community Care Center | N/A | 5 |
| Trinity Trace Community Care Center | N/A | 4 |
| Christwood | N/A | 5 |
| Forest Manor Nursing and Rehabilitation Center | N/A | 4 |
| Heritage Manor of Slidell | N/A | 4 |
| Belle Maison Nursing and Rehabilitation Center, LLC | N/A | 3 |
| Hammond Nursing Home | N/A | 4 |
| Lacombe Nursing Centre | N/A | 2 |
| Heritage Manor of Mandeville | N/A | 2 |
Related Analysis
Best Nursing Homes in MANDEVILLE, LA
Compare Heritage Manor of Mandeville to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Heritage Manor of Mandeville directly at 9856264798. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.