About Royal Oaks Nursing and Rehabilitation Center
Royal Oaks Nursing And Rehabilitation Center, located in Urbandale, IA, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Royal Oaks Nursing and Rehabilitation Center
Key Performance Indicators
- CMS Overall Rating 1 Stars
- Nursing Hours 3.34 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the CEDAR VIEW HOLDINGS network. This chain operates 9 facilities.
Chain Performance Overview
For AI Users, Agents, and Developers
Do you use a Generative AI assistant like ChatGPT or Claude or others? If so, you can point your assistant to our MCP server at https://mcp.nursinghomedatabase.com/mcp and have it do the searching for you. Ask your question and use our data to help you find the answers.
- Prefer scripts? Use a public REST API for JSON over HTTPS. Or set up MCP using our setup guide.
- Fair use applies; high-volume or commercial use may need a custom data arrangement.
Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Royal Oaks Nursing and Rehabilitation Center provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 1 |
|
| Health Inspection | 1 |
|
| Quality Measures | 4 |
|
| Staffing | 1 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 204 | May 20, 2025 |
| Weighted Average | 220 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending Jun 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 11.3% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 8.4% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 2.3% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 1.2% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 15.2% |
| Percentage of long-stay residents who lose too much weight (QM404) | 6.2% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.3% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.3% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 0.0% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 4.1% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 92.7% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 58.6% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 3.5% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 19.9% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 15.1% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 86.7% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 60.3% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 5.2% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 25.9% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 20.8% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 7 complaints
- 2024: 9 complaints
- 2025: 21 complaints
- 2026: 12 complaints
- Total: 49 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Feb 23, 2026 | Allow residents to self-administer drugs if determined clinically appropriate. |
| Feb 23, 2026 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Feb 23, 2026 | Ensure services provided by the nursing facility meet professional standards of quality. |
| Feb 23, 2026 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Nov 07, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Nov 07, 2025 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Oct 09, 2025 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| Jun 13, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Jun 13, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jun 13, 2025 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. |
| Jun 13, 2025 | Ensure that residents are free from significant medication errors. |
| Jun 13, 2025 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| Jun 13, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| Jan 17, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Jan 17, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Jan 17, 2025 | Reasonably accommodate the needs and preferences of each resident. |
| Jan 17, 2025 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Jan 17, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Jan 17, 2025 | Ensure services provided by the nursing facility meet professional standards of quality. |
| Jan 17, 2025 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Jan 17, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Jan 17, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jan 17, 2025 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| Jan 17, 2025 | Provide and implement an infection prevention and control program. |
| Jan 17, 2025 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. |
| Nov 07, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Nov 07, 2024 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Nov 07, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Sep 25, 2024 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| Aug 01, 2024 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Aug 01, 2024 | Ensure services provided by the nursing facility meet professional standards of quality. |
| Feb 13, 2024 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Feb 13, 2024 | Provide and implement an infection prevention and control program. |
| Feb 13, 2024 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
| Dec 27, 2023 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Dec 27, 2023 | Ensure services provided by the nursing facility meet professional standards of quality. |
| Dec 27, 2023 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Dec 19, 2023 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Dec 19, 2023 | Provide safe and appropriate respiratory care for a resident when needed. |
| Sep 29, 2023 | Ensure services provided by the nursing facility meet professional standards of quality. |
| Sep 29, 2023 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| Jul 01, 2026 | Provide and implement an infection prevention and control program. |
| Jul 01, 2026 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| Jul 01, 2026 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Jul 01, 2026 | Provide and implement an infection prevention and control program. |
| Jul 01, 2026 | Ensure that residents are free from significant medication errors. |
| Jul 01, 2026 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| Jul 01, 2026 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Jul 01, 2026 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
Nearby Hospitals
MERCYONE DES MOINES MEDICAL CENTER
DES MOINES, IA
ARCHBOLD MEMORIAL HOSPITAL
THOMASVILLE, GA
UNITYPOINT HEALTH - DES MOINES IOWA METHODIST MEDI
DES MOINES, IA
BROADLAWNS MEDICAL CENTER
DES MOINES, IA
VA CENTRAL IOWA HEALTHCARE SYSTEM
DES MOINES, IA
DALLAS COUNTY HOSPITAL
PERRY, IA
MADISON COUNTY HEALTH CARE SYSTEM
WINTERSET, IA
STORY COUNTY HOSPITAL
NEVADA, IA
CLIVE BEHAVIORAL HEALTH
CLIVE, IA
Owner & Operator Information
Business Entity
ROYAL OAKS NURSING AND REHABILITATION CENTER LLC
Ownership Structure
- AMARANTHINE HOLDINGS LLC Direct: 100%
- CEDAR VIEW HOLDINGS LLC Indirect
- CEDAR VIEW TR Indirect
- TINA GREATOREX Indirect
- IOWA 5784 LLC Indirect
- SAMARA FAMILY HOLDINGS LLC Indirect
- MARC SCHIOWITZ Indirect
- GABRIEL SEBBAG Indirect
Management & Direction
- 4614 NW 84TH STREET PROPCO LLC ADP OF THE SNF
- CARESAGE ADMINISTRATIVE CONSULTING LLC ADP OF THE SNF
- CEDAR VIEW HOLDINGS LLC ADP OF THE SNF
- CEDAR VIEW TR ADP OF THE SNF
- CLINICAL CONSULTING SERVICES LLC ADP OF THE SNF
- IOWA 5784 LLC ADP OF THE SNF
- JSJ 2020 FAMILY TR ADP OF THE SNF
- JSJ PROPERTY LLC ADP OF THE SNF
- MICHAEL OCONNER ADP OF THE SNF
- MICHAEL OCONNER OPERATIONAL/MANAGERIAL CONTROL
- JENNIFER REITER ADP OF THE SNF
- JENNIFER REITER OPERATIONAL/MANAGERIAL CONTROL
- SAMARA FAM TR ADP OF THE SNF
- GABRIEL SEBBAG TRUSTEE OF THE SNF
- SUMMATION FINANCIAL SERVICES LLC ADP OF THE SNF
- THE BRYN MAWR TRUST COMPANY OF DELAWARE ADP OF THE SNF
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Westview of Indianola Care Center | N/A | 5 |
| On With Life | N/A | 5 |
| On With Life Long Term Care | N/A | 5 |
| Wesley On Grand | N/A | 5 |
| Deerfield Health Care Center | N/A | 5 |
| Green Hills Health Care Center | N/A | 5 |
| Norwalk Nursing and Rehabilitation Center | N/A | 3 |
| Prairie Vista Village | N/A | 5 |
| The Village | N/A | 4 |
| Karen Acres Care Center | N/A | 5 |
Related Analysis
Best Nursing Homes in Urbandale, IA
Compare Royal Oaks Nursing and Rehabilitation Center to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Royal Oaks Nursing and Rehabilitation Center directly at 5152706838. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.