About Garden View Care Center
Garden View Care Center, located in Shenandoah, IA, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Garden View Care Center
Key Performance Indicators
- CMS Overall Rating Stars
- Nursing Hours N/A
- Safety Record Issues
Chain Affiliations & Network
This facility is part of the CAMPBELL STREET SERVICES network. This chain operates 20 facilities.
Chain Performance Overview
Inspection
2.2
Staffing
2.6
Quality
3.4
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Registered Nurses (RN)
--
hrs/day
State: 0.74
US: 0.68
Licensed Practical Nurses
--
hrs/day
State: 1.29
US: 1.54
Certified Assistants
--
hrs/day
State: 2.50
US: 2.33
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | Not Rated | |
| Health Inspection | Not Rated | |
| Quality Measures | Not Rated | |
| Staffing | Not Rated |
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 406 | Dec 08, 2025 |
| Weighted Average | 460 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending Jun 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | N/A |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | N/A |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 2.1% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 3.8% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 18.2% |
| Percentage of long-stay residents who lose too much weight (QM404) | 11.2% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 2.5% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 1.4% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 0.0% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.7% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 2.7% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 98.6% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 100.0% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | N/A |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 29.6% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 17.1% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 97.4% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | N/A |
| Percentage of long-stay residents with pressure ulcers (QM479) | 10.3% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 24.0% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 33.0% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 7 complaints
- 2024: 22 complaints
- 2025: 18 complaints
- 2026: 23 complaints
- Total: 70 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Apr 21, 2026 | Provide a written emergency evacuation plan. |
| Apr 21, 2026 | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| Apr 16, 2026 | Install emergency lighting that can last at least 1 1/2 hours. |
| Apr 12, 2026 | Install proper backup exit lighting. |
| Apr 12, 2026 | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| Apr 12, 2026 | Install corridor and hallway doors that block smoke. |
| Apr 12, 2026 | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| Jan 08, 2026 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| Jan 08, 2026 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
| Jan 08, 2026 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| Dec 09, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Dec 09, 2025 | Respond appropriately to all alleged violations. |
| Nov 20, 2025 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Mar 27, 2025 | Provide and implement an infection prevention and control program. |
| Mar 27, 2025 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| Mar 27, 2025 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
| Mar 27, 2025 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. |
| Mar 27, 2025 | Post nurse staffing information every day. |
| Mar 27, 2025 | Ensure each resident?s drug regimen must be free from unnecessary drugs. |
| Mar 27, 2025 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| Mar 27, 2025 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. |
| Mar 27, 2025 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Mar 27, 2025 | Have a plan that describes the process for conducting QAPI and QAA activities. |
| Mar 27, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Mar 27, 2025 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Mar 27, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Mar 27, 2025 | Ensure services provided by the nursing facility meet professional standards of quality. |
| Mar 27, 2025 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| Sep 28, 2024 | Have a plan that describes the process for conducting QAPI and QAA activities. |
| Sep 28, 2024 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Sep 28, 2024 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| Sep 28, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Sep 28, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Sep 28, 2024 | Provide and implement an infection prevention and control program. |
| Sep 28, 2024 | Respond appropriately to all alleged violations. |
| Sep 28, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Sep 28, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Sep 28, 2024 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Sep 28, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| May 03, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| May 03, 2024 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| May 03, 2024 | Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. |
| May 03, 2024 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. |
| May 03, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Mar 02, 2024 | Post nurse staffing information every day. |
| Mar 02, 2024 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. |
| Mar 02, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Mar 02, 2024 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Mar 02, 2024 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| Mar 02, 2024 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| Sep 08, 2023 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
| Sep 08, 2023 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Sep 08, 2023 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Sep 08, 2023 | Reasonably accommodate the needs and preferences of each resident. |
| Jul 21, 2023 | Implement emergency and standby power systems. |
| Jul 21, 2023 | Have generator or other power source capable of supplying service within 10 seconds. |
| Jul 21, 2023 | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| Jul 04, 2026 | Have a plan that describes the process for conducting QAPI and QAA activities. |
| Jul 04, 2026 | Implement emergency and standby power systems. |
| Jul 04, 2026 | Provide and implement an infection prevention and control program. |
| Jul 04, 2026 | Address subsistence needs for staff and patients. |
| Jul 04, 2026 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Jul 04, 2026 | Have exits that are accessible at all times. |
| Jul 04, 2026 | Have approved installation, maintenance and testing program for fire alarm systems. |
| Jul 04, 2026 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Jul 04, 2026 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Jul 04, 2026 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Jul 04, 2026 | Reasonably accommodate the needs and preferences of each resident. |
| Jul 04, 2026 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Jul 04, 2026 | Have properly installed electrical wiring and gas equipment. |
Note: Table shows only complaints filed since Jan 1, 2023. See chart for historical trends.
Nearby Hospitals
CLARINDA REGIONAL HEALTH CENTER
CLARINDA, IA
4
GEORGE C GRAPE COMMUNITY HOSPITAL
HAMBURG, IA
N/A
MONTGOMERY COUNTY MEMORIAL HOSPITAL
RED OAK, IA
N/A
SHENANDOAH MEDICAL CENTER
SHENANDOAH, IA
N/A
Owner & Operator Information
Business Entity
OPCO SHENANDOAH IA LLC
Ownership Structure
Management & Direction
- ACD CONSOLIDATED LLC ADP OF THE SNF
- BEAR CREEK SRAF GP HOLDINGS LLC ADP OF THE SNF
- BEAR CREEK STRATEGIC REAL ASSETS FUND LP ADP OF THE SNF
- BIRCHWOOD FOUNDATION LLC OPERATIONAL/MANAGERIAL CONTROL
- BIRCHWOOD HEALTHCARE PARTNERS LLC OPERATIONAL/MANAGERIAL CONTROL
- CAMPBELL STREET IA 10 LLC OPERATIONAL/MANAGERIAL CONTROL
- CAMPBELL STREET IA 10 LLC ADP OF THE SNF
- CAMPBELL STREET SERVICES LLC OPERATIONAL/MANAGERIAL CONTROL
- CAMPBELL STREET SERVICES LLC ADP OF THE SNF
- DEFRANCO INVESTMENT CO LTD ADP OF THE SNF
- ISAAC DOLE OPERATIONAL/MANAGERIAL CONTROL
- ISAAC DOLE MANAGING CONTROL - GOVERNING BODY
- HOLDCO IA 10 LLC OPERATIONAL/MANAGERIAL CONTROL
- IAGA SNF HOLDINGS LLC ADP OF THE SNF
- IAGA SNF PORTFOLIO LLC ADP OF THE SNF
- IAGA SNF SHENANDOAH LLC ADP OF THE SNF
- PETER KLEINSTREUBER ADP OF THE SNF
- PETER KLEINSTREUBER OPERATIONAL/MANAGERIAL CONTROL
- NAP HOLDINGS LLC ADP OF THE SNF
- TAMARA ONEAL ADP OF THE SNF
- TAMARA ONEAL OPERATIONAL/MANAGERIAL CONTROL
- MICHAEL OURADA ADP OF THE SNF
- MICHAEL OURADA OPERATIONAL/MANAGERIAL CONTROL
- BRENDA SATTERFIELD ADP OF THE SNF
- BRENDA SATTERFIELD OPERATIONAL/MANAGERIAL CONTROL
- BRENDA SATTERFIELD MANAGING CONTROL - GOVERNING BODY
Associated Doctors
No associated doctor information available.
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| The Ambassador Sidney Inc | N/A | 4 |
| Red Oak Rehab and Care Center | N/A | 2 |
| Azria Health Clarinda | N/A | 2 |
| Accura Healthcare of Stanton | N/A | 2 |
| Good Samaritan - Villisca | N/A | 2 |
| Pleasant View Nursing Home | N/A | 3 |
| Glen Haven Village | N/A | 2 |
| Prestige Care Center of Nebraska City | N/A | 1 |
| Accura Healthcare of Shenandoah | N/A | 1 |
| Good Samaritan - Red Oak | N/A | 1 |
Related Analysis
Best Nursing Homes in Shenandoah, IA
Compare Garden View Care Center to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
Garden View Care Center has not yet been rated by CMS, which may indicate it's a newer facility or undergoing evaluation.
Garden View Care Center is certified to accept Medicare and Medicaid and provides comprehensive nursing home services including:
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
Garden View Care Center accepts Medicare and Medicaid, which helps cover costs for eligible residents. Specific pricing varies based on:
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Garden View Care Center directly at 7122464515. Their admissions team can help determine coverage and out-of-pocket expenses.
When visiting Garden View Care Center, pay attention to these important factors:
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.