About Westbrook Acres
Westbrook Acres, located in Gladbrook, IA, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Westbrook Acres
Key Performance Indicators
- CMS Overall Rating 3 Stars
- Nursing Hours 3.44 hrs
- Safety Record Clean
Chain Affiliations & Network
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Westbrook Acres provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 3 |
|
| Health Inspection | 4 |
|
| Quality Measures | 1 |
|
| Staffing | 4 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 12 | Mar 12, 2026 |
| Weighted Average | 21 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending Jun 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 31.5% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 12.7% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 2.4% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 2.1% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 16.8% |
| Percentage of long-stay residents who lose too much weight (QM404) | 3.2% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 3.3% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 7.8% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 0.0% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 7.1% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 100.0% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 100.0% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 5.0% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 12.9% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 29.9% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 100.0% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 59.1% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 7.3% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 26.0% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 29.7% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 2 complaints
- 2026: 1 complaint
- Total: 3 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Mar 30, 2026 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. |
| Oct 20, 2023 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Oct 20, 2023 | Protect each resident from the wrongful use of the resident's belongings or money. |
Nearby Hospitals
UNITYPOINT HEALTH - MARSHALLTOWN
MARSHALLTOWN, IA
ALLEN HOSPITAL
WATERLOO, IA
MERCYONE WATERLOO MEDICAL CENTER
WATERLOO, IA
SARTORI MEMORIAL HOSPITAL, INC
CEDAR FALLS, IA
GRUNDY COUNTY MEMORIAL HOSPITAL
GRUNDY CENTER, IA
Owner & Operator Information
Management & Direction
- MOLLY BARKER OPERATIONAL/MANAGERIAL CONTROL
- BRIGHTON CONSULTING GROUP LLC ADP OF THE SNF
- SHARON BROOME ADP OF THE SNF
- ELIZABETH BRUBAKER OPERATIONAL/MANAGERIAL CONTROL
- ELIZABETH BRUBAKER ADP OF THE SNF
- CARESERV TECHNOLOGIES LLC ADP OF THE SNF
- CATTAIL BCG LLC ADP OF THE SNF
- CATTAIL CONSULTING LLC ADP OF THE SNF
- CATTAIL INC ADP OF THE SNF
- DENMAN CPA LLP ADP OF THE SNF
- ECSI INC ADP OF THE SNF
- CRYSTAL EVEN ADP OF THE SNF
- CRYSTAL EVEN CORPORATE OFFICER
- FOX REHAB OT IA LLC ADP OF THE SNF
- FOX REHAB PT IA PLLC ADP OF THE SNF
- FOX REHAB SLP IA PLLC ADP OF THE SNF
- IOWA HEALTH CARE ASSOCIATION ADP OF THE SNF
- THOMAS JOHNSRUD ADP OF THE SNF
- RANDALL LANGE ADP OF THE SNF
- RANDALL LANGE CORPORATE OFFICER
- PM ACQUISITION LLC ADP OF THE SNF
- STEVEN SCURR OPERATIONAL/MANAGERIAL CONTROL
- STEVEN SCURR ADP OF THE SNF
- BRETT THOMSEN OPERATIONAL/MANAGERIAL CONTROL
- KEYA THOMSEN OPERATIONAL/MANAGERIAL CONTROL
- MARCEE WRIGHT OPERATIONAL/MANAGERIAL CONTROL
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Creekside | N/A | 5 |
| Iowa Veterans Home | N/A | 5 |
| The Suites at Western Home Communities | N/A | 5 |
| Sunrise Hill Care Center | N/A | 5 |
| Eldora Specialty Care | N/A | 5 |
| Friendship Village Retirement | N/A | 5 |
| Oakview Nursing Home | N/A | 4 |
| Westbrook Acres | N/A | 3 |
| Martin Health Center, Inc | N/A | 5 |
| State Center Specialty Care | N/A | 4 |
Related Analysis
Best Nursing Homes in Gladbrook, IA
Compare Westbrook Acres to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Westbrook Acres directly at 6414732016. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.